Byers Toyota - Service Center

Friendly, reasonable, and knowledgeable service staff. I purchased a used Toyota Camry from Byers about four months ago, and unfortunately had to replace tires and a battery within that time. While I was n I purchased a used Toyota Camry from Byers about four months ago, and unfortunately had to replace tires and a battery within that time. While I was not happy about that, working with Daniel and Tara on these issues was easy and reassuring. They listened to my experience and worked with me to resolve the problems. Daniel gave me a free alignment with my tires, and Tara gave a new battery at no cost. While my sales experience at Byers was disappointing, I have nothing but exceptional regard for the service team there. I have no doubt that the rest of the service team is as dedicated, reasonable, and friendly as Tara and Daniel. More

We got you , Tim . The interior on 2018 Camery XSE V6 . A $38,000.00 + vehicle . Was coming apart at the seams . No , really the stitching; In my brand new Cockpit red The interior on 2018 Camery XSE V6 . A $38,000.00 + vehicle . Was coming apart at the seams . No , really the stitching; In my brand new Cockpit red interior was coming undone. Also there was another issue with the sound of the stereo. ( there's a lot of rattling ) due to the on board child carseat anchors . Toyota was thoughtful in the offering of them . But , the covers on them greatly reduce the sound quality when you turn up your favorite music. When it comes on .also , as it were when all the excitement was over attributed to the end of sale paperwork to be completed. The service department & the rest of the dealers were gone . I received a VERY MINIMAL PDI detail and my front plate assembly was not attached . The ( front and rear are required in OH.) So for two months I've been driving this car with these issues. To the point now ..timing will allow me to seek remedy june 22 . So i call Byers . they say , what's the problem ? I unload the ton of issues .i'm having with this vehicle. ( these are just to set the mark ) anyway , Tara the absolutely greatest associate ever listens to every single word before she would eventually respond with " WE definitely don't want you to be this disappointed or dissatisfied after such an costly investment. So ,you just bring it to ME . ...i'll make sure everything is taken care of to your complete satisfaction. " Don't you worry......." WE GOT YOU ,TIM " More

Best place to buy from. Great staff and an exceptional business has a very clean atmosphere. I have purchased two vehicles from them so far. I highly recommend if your lookin Great staff and an exceptional business has a very clean atmosphere. I have purchased two vehicles from them so far. I highly recommend if your looking to purchase a new or used vehicle to stop ther first. More

Review of Service The staff and the service were excellent! We have purchased several cars from Byers Toyota of Delaware with nothing but wonderful experiences due to The staff and the service were excellent! We have purchased several cars from Byers Toyota of Delaware with nothing but wonderful experiences due to the most fantastic sales team, and the service on these vehicles has been done with utmost concern and care from the service staff. Josh Lewis, YOU ROCK! More

Poor communication I returned the morning in after service because of issues and needed to be out in one hour. After the hour my car had not even been looked at. The cal I returned the morning in after service because of issues and needed to be out in one hour. After the hour my car had not even been looked at. The called for the car but as I stood in the parking lot the mechanics drove past me, clearly checking the car. We had major communication gaps which is not typical at this location. More

Oil change is to expensive and to rotate tires was 100 dollars total no reason it should be that much. It was 50 some dollars I guess once warranty is up they j is to expensive and to rotate tires was 100 dollars total no reason it should be that much. It was 50 some dollars I guess once warranty is up they jack up the price More

Excellent customer service Tara is always a pleasure to work with. We will continue to buy here and have our vehicles serviced here because of her outstanding customer service. Tara is always a pleasure to work with. We will continue to buy here and have our vehicles serviced here because of her outstanding customer service. More

Some times it's the obvious The car wouldn't start. I bought new battery. It died. Technician figured out the dome light was as left on. Grandson probably did it. The car wouldn't start. I bought new battery. It died. Technician figured out the dome light was as left on. Grandson probably did it. More

They always do a fantastic job. We deal there because of Josh and Tara in the service department and our salesman Bill Smith. They continuing keeping back. ,When we get ready to buy We deal there because of Josh and Tara in the service department and our salesman Bill Smith. They continuing keeping back. ,When we get ready to buy a new car we will deal with Bill Smith. We keep coming back because of him and Josh and Tara. More

Small complaint Overall my experience is very positive. My only complaint and it is a very small one is I’ve asked that when the new sticker is put on the window they Overall my experience is very positive. My only complaint and it is a very small one is I’ve asked that when the new sticker is put on the window they clean the old glue off. But they haven’t done so yet. Maybe next time? More