Byers Toyota - Service Center

Nice people but lack knowledge Everyone is polite and friendly but the first time I got my oil changed the service department thought it was supposed to be done every 10000 miles un Everyone is polite and friendly but the first time I got my oil changed the service department thought it was supposed to be done every 10000 miles until I told them 7500 and they looked it up and confirmed I was right. This last time, my third trip in they posted a sticker on the windshield for the next change to be done in 5000 miles. I don’t know if they are lacking training or trying to get me in sooner next time because I will be paying then. Either way, I’m going to check out the Columbus dealers for the next change. I was also offered some sort of “deal” but the flyer made no sense to me so I refused it. I do appreciate them getting me in before the weekend. More

Quick and complete regular maintenance Once again I am impressed by this service group. On line appointments, fast check in, thorough review of car with recommendations, and vost matching e Once again I am impressed by this service group. On line appointments, fast check in, thorough review of car with recommendations, and vost matching estimates. Byers is setting the bar for service. More

My experience was good. The staff was very helpful. Friendly staff! Answers all my question about what needs to be done to my car. Explain to me what needs to be done to my car. Friendly staff! Answers all my question about what needs to be done to my car. Explain to me what needs to be done to my car. More

Toyota Service Have been going to Byers service since purchasing my car 2.5 years ago. They are always friendly and professional. The maintenance on my car is explai Have been going to Byers service since purchasing my car 2.5 years ago. They are always friendly and professional. The maintenance on my car is explained and they always point out items that will need to be addressed with an estimated timeframe. More

Professional Whenever, I bring my car in for service, I receive great service and the staff is very professional. Yesterday, the assistant service manager was ve Whenever, I bring my car in for service, I receive great service and the staff is very professional. Yesterday, the assistant service manager was very helpful when answering my questions. More

Excellent diagnostics at fair prices Enjoy using this dealer’s service center due to clear explanations and fair dealings. Offers coupons and service specials. Have been loyally using thi Enjoy using this dealer’s service center due to clear explanations and fair dealings. Offers coupons and service specials. Have been loyally using this location for over 10 years. Offers convenient hours. More

Towing wiring Got me right in to solve an issue I was having with my towing wiring connector . Really helped me out as I had to tow a boat up to Huron, OH Aweso Got me right in to solve an issue I was having with my towing wiring connector . Really helped me out as I had to tow a boat up to Huron, OH Awesome service department! More

great work by the staff We were impressed with the staff at Byers Toyota, particularly Gynnae. She kept us informed about the progress of the truck and additional work that n We were impressed with the staff at Byers Toyota, particularly Gynnae. She kept us informed about the progress of the truck and additional work that needed to be done. More

Stellar service representatives. Byers provides exceptional service with outstanding customer relations. Confident all service related issues are carefully addressed. Gunnar Britton Byers provides exceptional service with outstanding customer relations. Confident all service related issues are carefully addressed. Gunnar Britton always greets me with a smile. She is one of the reasons the service department runs so well. More

Josh is the best I had a problem where my bumper was partially pulled out and the clips that hold up the splash guard were broken. I was in a panic. Josh took care o I had a problem where my bumper was partially pulled out and the clips that hold up the splash guard were broken. I was in a panic. Josh took care of it to the best of his ability and got me and my car back on the road. He is an asset to the service staff. I always am well taken care of at Byers! More