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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
490 Reviews

490 Reviews of Byers Subaru Dublin - Service Center

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October 24, 2024

Outstanding customer service. Maria really helped me with alternative transportation and made sure I was aware of the status of service throughout. More

by brettandhadley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
October 24, 2024

I love visiting Byers Dublin Subaru! Everyone is always so helpful! I have used this dealership for my last 3 cars. More

by eclark738
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Service department runs so smoothly. Trisha is really nice and very knowledgeable. Totally recommend Byers More

by Mark W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha
October 24, 2024

Always attentive to the customers needs and very polite. Prompt service and great communication and friendliness More

by CATALINAREASONER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
October 24, 2024

I had scheduled an appointment for my back rear lift gate not opening. When I arrived they were ready for me and greeted me to get checked in. My service rep was away from his desk so someone else started my More

by l_chickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with any of those people.
October 24, 2024

Pleasant technician who explained the inspection and status of my Crosstrek. I appreciate the drive in service for oil change and tire rotation. I also appreciate the waiting area and snacks provided. More

by louisedouce.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

There was no discussion re the work done or how the car is doing after the time I’ve had it. Part of the problem was not speaking out myself to get some info regarding the general condition of my Forester More

by REBECCA.CIULEI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

Took about half the anticipated time. They washed my car and vacuumed the driver seat and floor More

by cynthia.previte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

Laila and Maria are legends ! They are the best at customer service . I go have the worst luck with cars , but Subaru has great deals, reasonably priced and does an excellent job More

by avon.estherb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria and Laila
October 22, 2024

Able to have my Ascent serviced same day as "walk in". Quick service. Thank you! More

by n8sdad1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner - Service Coordinator
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