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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
489 Reviews
Call Service Center (614) 416-4465

489 Reviews of Byers Subaru Dublin - Service Center

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November 26, 2023

Ann Hill in the Service Department is excellent and so very helpful! Wonderful to have a very knowledgeable woman on your staff. More

by SCOTT.961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Byers Subaru Dublin responded

Thank you for your review and kind words about Ann Hill in the Service Department at Byers Subaru Dublin! We take great pride in hiring talented employees that bring expertise and warmth to our company, and we are thrilled to hear that Ann is exceeding your expectations. It is our pleasure to provide professional and friendly service to all of our customers. We hope you have a great day, and look forward to seeing you again soon!

November 26, 2023

Explains things well Takes good care of customers and that is all part of good service More

by hafstg
Recommend Dealer
Yes
Employees Worked With
Greg Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Scott
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Nov 27, 2023 -

Byers Subaru Dublin responded

Thank you for taking the time to write such a glowing review of your experience at Byers Subaru Dublin! We strive to take good care of our customers and are so pleased to hear that we exceeded your expectations. We understand how important it is for our customers to be informed and it makes us very happy to know that everything had been explained well when you visited. We look forward to seeing you soon in the future and thank you again for being such an awesome customer!

November 26, 2023

Friendly and knowledgeable people were ready to check on the problem with my car. The receptionist showed me the picture of the damage inflicted by previous personnel in the oil change place that I had patr More

by SUSANCORWIN_50
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin, and for taking the time to share your experience. We are glad to hear that our team was friendly and knowledgeable in helping you understand the damage done by the previous oil change place. We strive to offer top-notch service and care for all our customers and we're delighted that our team could show you the issue with your car right away. Your feedback is much appreciated! We will ensure that this information is shared with our team at Byers Subaru Dublin. Thank you again for being a loyal customer, it's been a pleasure serving you!

November 25, 2023

Labor cost is a bit costly, except that all other services are excellent. thanks a lot for your service. More

by Huaijin.zhou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin for your service needs! We are thrilled to hear that our services were excellent and appreciate your five-star review. We understand that labor costs can be expensive, so we do strive to keep our prices competitive while ensuring the highest quality of service. Again, thank you for taking the time to share your experience. We hope you have a wonderful rest of the week and look forward to serving you again soon.

November 25, 2023

Quick in / out for a simple oil change service. Check in and checkout in eventful. More

by contecrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Byers Subaru Dublin responded

Thank you for taking the time to review your experience at Byers Subaru Dublin, we really appreciate your kind words! We're delighted to hear that everything was uneventful and our team was able to get you in and out quickly during your oil change. We value great customer service and strive to ensure that each visit is carried out efficiently. We hope to see you again soon - if there’s ever anything else we can do for you, please don't hesitate to let us know!

November 25, 2023

Everyone was very nice and helpful! Friendly staff coming in to pick up my car. More

by abalcerz1
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
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Nov 25, 2023 -

abalcerz1 responded

Love my new car!

November 24, 2023

I was due for service, recall, and some car issues. Most problems were resolved and coupons were applied to keep costs. The service center was pleasant to work in and people were kind. More

by monique.ross01
Recommend Dealer
Yes
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Nov 27, 2023 -

Byers Subaru Dublin responded

Thank you for your glowing review and 5-star rating, Monique. Here at Byers Subaru Dublin, we strive to make sure every customer has a hassle-free experience. We are glad that we were able to resolve most of the issues with your car. We appreciate your kind words about our staff and service center! As always, if there is anything else we can do for you, don't hesitate to give us a call - we'd be happy to help. Thank you again for choosing Byers Subaru Dublin for all your car needs.

November 24, 2023

Service was as long as expected, even on a day that would have been busy due to people preparing for holiday travels. They also found time to squeeze my Forester in that day for getting rear brakes replaced, More

by sarahjackson11
Recommend Dealer
Yes
Employees Worked With
5
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Nov 27, 2023 -

Byers Subaru Dublin responded

We are so pleased to hear that you had such a great experience with us at Byers Subaru Dublin! We know the holiday season can be an especially busy time and we strive to make sure every customer gets the attention and service they need. We are also glad that we were able to get your Forester in for servicing, even though it was unexpected. Thank you for your business and for taking the time to let us know how much you enjoyed your service. We look forward to seeing you again soon.

November 23, 2023

Had to wash my car several times before getting it right. Overall, good service but most likely I might try another dealership. Salesman was very helpful with my questions and service rep great but took a lo More

by Lenroy.Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Nov 23, 2023 -

Lenroy.Jones responded

I’m not sure why you’re sending the verification request.

November 22, 2023

Easy to get in, pleasant interactions, reasonably quick service, clear explanation. I'll be back again. More

by chandler.dr
Recommend Dealer
Yes
Employees Worked With
Idk - tall pleasant woman
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Nov 24, 2023 -

Byers Subaru Dublin responded

Thank you for taking the time to leave us a review, Chandler. We're thrilled to hear your service visit with us was such a smooth and pleasant experience! Our top priority is providing an excellent customer experience, so it's great to get feedback that confirms we are on the right track. We appreciate your business and loyalty, and we look forward to helping you with your car needs again soon.

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