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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
690 Reviews

690 Reviews of Byers Subaru Dublin - Service Center

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September 24, 2024

Service department was nice and helped me with all the questions and one request that I asked of them. Plus service was quick and didn’t take too long to complete. More

by bghughes035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capell, Grace
Sep 30, 2024 -

Byers Subaru Dublin responded

Thank you so much for taking the time to leave us a review. We are thrilled to hear that our service department was able to assist you with all your questions and requests promptly. Our team strives to provide quick and efficient service, and it's wonderful to know we met your expectations. Should you need any further assistance or have more requests in the future, please don't hesitate to reach out. We look forward to serving you again!

September 24, 2024

Once again, I'm disappointed with Byer's Subaru of Dublin. They took my car to "fix the fix" and returned it in, basically, the same shape. The front panel on the driver's seat still sticks out appx. More

by TAMARASMITH7910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Day
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Scott, Ann Hill
Sep 30, 2024 -

Byers Subaru Dublin responded

We sincerely apologize for the frustration and inconvenience you’ve experienced with your recent service visit. Your feedback is extremely valuable, and it's clear that we did not meet your expectations. For that, we are truly sorry. We take all customer concerns very seriously, and it is our priority to ensure every vehicle is returned in optimal condition. It appears we fell short in addressing the issue with your driver's seat, and we regret any discomfort or distress this may have caused. Thank you for bringing this to our attention and giving us the opportunity to improve our service.

September 23, 2024

I would have given the 5 star rating had the wipers been installed properly. I got the wipers replaced during the last service and I noticed that the wipers are making noise when in use which is a kind of a More

by Srinivaskumar.kondapalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Sep 30, 2024 -

Byers Subaru Dublin responded

Thank you for taking the time to provide us with your feedback. We're sorry to hear about the issue with the wiper installation during your last service. Your experience is important to us, and we want to ensure that everything is working perfectly for you.

September 22, 2024

Very friendly Employees in evey department I interacted with. They finished work on my car in a favorable amount of time. More

by emilyrwolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
September 22, 2024

Major communication problems, did not originally evaluate my car fully and recommended it didn’t need survive. Upon taking it home, it is still screeching when I turn it on and bumping forward until it gets More

by RADANGERFIELD34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Day
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

We had a great experience with buying our car and would buy from there again. Bob was very knowledgeable friendly and was able to help with final choices. More

by ballroomania
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

The service department was very friendly and helpful and I was very satisfied with how fast they had my car fixed More

by t.conley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ann Hill
September 21, 2024

Best service experience in a while. Entire staff is knowledgeable and helpful!!! Will return for future needs. More

by mnelson27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
September 21, 2024

I am always greeted pleasantly, my questions are answered thoroughly and my car is serviced well and with proper care. Ach time I bring my car to Byers for service I learn more about its special features and More

by todnancheath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Stevens
September 20, 2024

I was pleased to have an appoint run less than 2 hours…. like they usually do. Good job! More

by RAYPAUMIER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hispanic girl in service department
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