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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
486 Reviews
Call Service Center (614) 416-4465

486 Reviews of Byers Subaru Dublin - Service Center

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January 27, 2024

Met my expectations A very efficient pleasant experience thankfully. Appreciate the attention to detail of the service work provided & the opportunity to ask questions as well. More

by wdmorrisey
Recommend Dealer
Yes
Employees Worked With
Damien Malone
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Jan 31, 2024 -

Byers Subaru Dublin responded

Thank you for sharing your positive experience at Byers Subaru Dublin. We are thrilled to know that our team met your expectations and provided you with a pleasant and efficient experience. We take pride in our attention to detail when it comes to servicing our customers' vehicles and we are glad you noticed. If you ever have any additional questions or need anything else, please don't hesitate to reach out. Thank you again for choosing Byers Subaru Dublin!

January 27, 2024

Service (customer and mechanical) is consistently superb. Just 8 more words that's four so far. More

by justin.blumer
Recommend Dealer
Yes
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Jan 31, 2024 -

Byers Subaru Dublin responded

Thank you, Justin, for taking the time to review our dealership! We are thrilled to hear that our service teams consistently provide superb support for both our customers and their vehicles. Your satisfaction is our top priority and we greatly appreciate your feedback. Thank you for choosing Byers Subaru Dublin and we look forward to serving you in the future.

January 23, 2024

Beyond great? ? Service was exceptional. I am always amazed at how fast and how efficient your team is. More

by ramjet
Recommend Dealer
Yes
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Feb 02, 2024 -

Byers Subaru Dublin responded

We are truly grateful for your kind words about our team and service at Byers Subaru Dublin! It's a pleasure to serve you and we are ecstatic to hear that we have exceeded your expectations. Thank you for taking the time to leave us such a wonderful review and for being a valued customer. Your satisfaction is our top priority and we look forward to continuing to provide exceptional service for all of your automotive needs. We can't wait to see you again soon!

January 20, 2024

Service is always quick and courteous. Staff was friendly and easy to deal with. Reasonably priced oil change. More

by Bill A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin, Bill. We're thrilled to hear that your recent service experience was quick, courteous, and reasonably priced. Our staff takes great pride in delivering exceptional service to our valued customers like you. We appreciate your business and look forward to serving you again in the future!

January 19, 2024

Service was great. It was a shorter wait time than expected. Hanna was very helpful. More

by tgs1116its
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Hanna 5 stars
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Jan 24, 2024 -

Byers Subaru Dublin responded

Thank you for trusting Byers Subaru Dublin with your vehicle service needs! We are thrilled to hear that Hanna provided you with exceptional service and that the wait time was shorter than expected. Our team strives to make every customer's experience as smooth and efficient as possible. Thank you for choosing Byers Subaru Dublin and we look forward to seeing you again soon!

January 13, 2024

Great staff. Very friendly and professional. They checked me in before the shop opened and allowed me to get on my way. More

by drummerbill1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Byers Subaru Dublin responded

We appreciate you taking the time to leave a review about your visit to Byers Subaru Dublin. It's always rewarding to hear positive feedback about our staff and their professionalism. We understand how valuable your time is and we're glad we were able to accommodate your schedule. Thank you for choosing us and we hope to see you again!

January 07, 2024

I had a noise issue in the exhaust system on my ‘13 Forester. Turned out to be a loose heat shield. My neighborhood shop tried to tell me my entire exhaust system needed to be replaced. Byers was ho More

by STEVEN.M.TAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin, and for taking the time to share your positive experience with us. We are happy to hear we were able to pinpoint and resolve the issue with your exhaust system, while saving you additional expenses. We pride ourselves on providing honest and affordable service to our customers, and we're glad that shone through during your visit. If there is anything else we can assist with in the future, please don't hesitate to reach out. Thank you again for choosing Byers Subaru Dublin.

December 30, 2023

I had a problem with a tire and used the Express service. A technician found that the tire had been ruined by a piece of metal and had to be replaced. The staff did a nice job of communicating with me thro More

by rbeach3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Byers Subaru Dublin responded

Thank you for leaving a review, we're happy to hear that your experience with our Express service and staff was a positive one. We strive to make our customers feel informed and taken care of during the service process. I'm sorry to hear that your experience with the sales department did not meet your expectations. We value feedback from our customers and will pass on your comments to the necessary teams in order to improve our customer experience in all areas. We greatly appreciate your continued support and look forward to providing exceptional service for all future visits. Thank you for choosing Byers Subaru Dublin!

December 28, 2023

A great car buying experience. Teresa Hoffman went over and above. I love my new Crosstrek! I would recommend Byers Subaru Dublin to anyone looking for a great car and customer ser More

by lauralmoore
Recommend Dealer
Yes
Employees Worked With
Teresa Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2023 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin, Laura! We're so glad to hear that Teresa was able to provide exceptional service and help you find your perfect car. Welcome to the Subaru family! We truly appreciate your recommendation and hope to see you back at our dealership in the future. Enjoy your new Crosstrek!

December 26, 2023

My salesman was gone but the girl in service department took care of me! Fantastic! More

by mikekirtos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know her name!
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Dec 27, 2023 -

Byers Subaru Dublin responded

Thank you for the kind words and positive feedback, Mike! We are delighted to hear that our service department took care of you and provided excellent customer service. We pride ourselves on our exceptional team and we will make sure to pass along your compliments to them. Thanks again for choosing Byers Subaru Dublin, we look forward to welcoming you back in the future!

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