Byers Subaru Dublin - Service Center

I had scheduled an appointment for my back rear lift gate not opening. When I arrived they were ready for me and greeted me to get checked in. My service rep was away from his desk so someone else started my not opening. When I arrived they were ready for me and greeted me to get checked in. My service rep was away from his desk so someone else started my check in process so they could take the car to service bay. They texted me when the car was done, which is nice. More

Pleasant technician who explained the inspection and status of my Crosstrek. I appreciate the drive in service for oil change and tire rotation. I also appreciate the waiting area and snacks provided. status of my Crosstrek. I appreciate the drive in service for oil change and tire rotation. I also appreciate the waiting area and snacks provided. More

There was no discussion re the work done or how the car is doing after the time I’ve had it. Part of the problem was not speaking out myself to get some info regarding the general condition of my Forester is doing after the time I’ve had it. Part of the problem was not speaking out myself to get some info regarding the general condition of my Forester. Granted, it was a busy moment at Byers. I was happy with the young woman who guided me through the entire appointment. More

Took about half the anticipated time. They washed my car and vacuumed the driver seat and floor They washed my car and vacuumed the driver seat and floor More

Laila and Maria are legends ! They are the best at customer service . I go have the worst luck with cars , but Subaru has great deals, reasonably priced and does an excellent job They are the best at customer service . I go have the worst luck with cars , but Subaru has great deals, reasonably priced and does an excellent job with service . They have a great track record and are honest . Highly recommend Subaru but mostly high recommend Laila and Maria More

Able to have my Ascent serviced same day as "walk in". Quick service. Thank you! Quick service. Thank you! More

Always quick oil change. Very convenient. Friendly service people. Makes it very easy to get in and out Very convenient. Friendly service people. Makes it very easy to get in and out More

Quality work in timely manner. Always consistently fixing any issues with with the car. Excellent Always consistently fixing any issues with with the car. Excellent More

Bad advice at check in caused an over $160 charge. Extended warranty wasn’t considered. My car has under 86k miles and is now worthless. I have been a faithful customer for over 20 years but I now h Extended warranty wasn’t considered. My car has under 86k miles and is now worthless. I have been a faithful customer for over 20 years but I now have to find a new dealership. More

Service adviser Brandon Burns provided exceptional customer service, during my recent Ascent service appointment there. customer service, during my recent Ascent service appointment there. More