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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
484 Reviews
Call Service Center (614) 416-4465

484 Reviews of Byers Subaru Dublin - Service Center

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April 14, 2024

Site had new location signs to understand layout of various areas including visit to service bay check in. Very easy. Clear summary of express service and wait area. Quick completion of work. Smooth More

by dandorsey01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin and for your 5-star review! We are glad to hear that our new location signs helped make your visit easier. Our express service and waiting area are designed for seamless and quick experiences, so we're happy to know they were effective for you. We appreciate your business and hope to see you again soon!

April 11, 2024

It was a great experience! I came in at about 1:30 and was out by 2:30 with a freshly washed car! Oil change and tire rotation! Thank you Dublin Subaru! You are the best!❤️ More

by rbroderick1286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Byers Subaru Dublin responded

Thank you so much for this amazing review! We are thrilled to hear that your experience at Byers Subaru was a great one. It's always our goal to provide speedy and efficient service, and we're glad we were able to get you back on the road in just an hour. Thank you for being part of the Dublin Subaru family, and we look forward to continuing to take care of your vehicle needs in the future!

April 09, 2024

Service was quick and easy. The addition of a fenced-in dog play area was a nice touch. More

by ASB 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Contact
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Apr 12, 2024 -

Byers Subaru Dublin responded

Thank you for your kind words and high rating, we appreciate your taking the time to leave a review! At Byers Subaru Dublin, we strive to make the service process as quick and easy as possible for our customers. We're glad to hear that you also enjoyed our new fenced-in dog play area - we love being able to welcome our furry friends along with their owners. We hope to see you again soon for any of your vehicle needs!

April 09, 2024

I brought my 2017 Crosstrek in for an oil change and tire rotation. The availability of the Express Service is greatly appreciated. The staff was professional, courteous, and friendly. More

by bobfx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Scott and Aidan Phipps. 5 stars for both.
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Apr 19, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin for your recent service visit! We're thrilled to hear that our Express Service option made your experience more convenient and that our staff could provide you with professional and friendly service. Your satisfaction is our top priority, and we look forward to seeing you again for any future service needs. Safe travels in your 2017 Crosstrek!

April 03, 2024

Tanner was professional, knowledgeable, efficient and delightful! He sold me on Byers Subaru service center. We’ll be back. More

by cassiemaull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner
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Apr 04, 2024 -

Byers Subaru Dublin responded

Thank you for the kind words, we're thrilled to hear that Tanner provided such a great experience for you! We pride ourselves on our knowledgeable, efficient and friendly staff and are delighted to know that they left a lasting impression on you. It's wonderful to hear that you were so satisfied with your visit to Byers Subaru Dublin and we look forward to welcoming you back in the future. Thank you for choosing us as your service center!

March 30, 2024

Everyone at the dealership was very helpful, patient, and genuine. While shopping for our new Forester, we never felt any pressure, just a wonderful group of employees. From our amazing salesperson, to the f More

by bradleydmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renae Marcum-amazing
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Apr 01, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin, we really value your business and are so glad to hear that our team was able to make your car shopping experience enjoyable. We strive to create a pressure-free environment and are delighted that you felt at ease during the process. Our team is grateful for your kind words and hope you enjoy your new Forester! Happy driving!

March 29, 2024

Byers Subaru Dublin is my favorite place to get service and buy my cars! They always give me the best deal. More

by taegravy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny
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Apr 01, 2024 -

Byers Subaru Dublin responded

Thank you so much for your continued loyalty to Byers Subaru Dublin! We are delighted to hear that we are your preferred dealership for both service and purchasing vehicles. Our team is dedicated to providing our customers with the best deals and top-notch service, and we are thrilled to know we have succeeded in meeting your expectations. We appreciate your positive review and look forward to serving you again soon!

March 26, 2024

Quick, pleasant Drove right in. Check-in was easy. Waiting room was clean and comfortable. Was offered water. Received a free car wash. More

by danbasye
Recommend Dealer
Yes
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Mar 28, 2024 -

Byers Subaru Dublin responded

We are thrilled to hear about your positive experience at Byers Subaru Dublin! Our team works hard to ensure a smooth and comfortable service visit for our customers, and we are happy to hear that we met your expectations. We also love pampering our customers with small gestures like complimentary car washes and refreshments. We appreciate you taking the time to recognize our efforts and look forward to seeing you again in the future.

March 15, 2024

The service people were friendly, and my car is working well once again, which is why I came in. Thank you. More

by DWEAVER_52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tricia
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Mar 17, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin, we are pleased to hear that your experience was excellent! Our team prides themselves on providing friendly and efficient service, so it's always rewarding to hear when our customers notice. I am glad to know that your car is back in top shape and working well. Getting your vehicle serviced can often be a hassle but hearing that we were able to make the process smooth for you makes us happy. We will continue to strive to exceed your expectations with every visit you make with us. Thank you again for choosing Byers Subaru Dublin, we appreciate your trust and business and look forward to seeing you again!

March 09, 2024

We needed a replacement key. ....which was way too expensive, btw @ $500!! Mackenzie was very helpful and responsive. Key was overpriced. Oil change was fine as usual. More

by Helensw46
Recommend Dealer
Yes
Employees Worked With
Mackenzie ?
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Mar 14, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin for your vehicle's needs! We truly appreciate your positive feedback about Mackenzie, she is a valued member of our team. We would love to hear more about your experience with our service department and any additional feedback you may have for us. Please do not hesitate to reach out at any time. Thank you again for your kind words and for trusting us with your car. We look forward to seeing you again!

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