Byers Subaru Dublin - Service Center

Byers Subaru Dublin responded

Thank you for your positive review, we are delighted to hear that you enjoyed your visit to Byers Subaru Dublin! Our goal is always to make the service experience as smooth and efficient as possible, so it's great to hear that you were able to get an appointment and receive fast service. We take pride in our comfortable waiting room and our coffee machine which serves a variety of beverages. It's also wonderful to know that our staff was helpful during your visit. Thank you again for choosing us, we look forward to welcoming you back for any future car service needs!

Byers Subaru Dublin responded

Thank you so much for your five-star review and kind words! We're thrilled to hear that you had such a great experience with our team at Byers Subaru Dublin. Our goal is to make the car buying process as stress-free and enjoyable as possible, so we're glad to know we succeeded in our mission. We especially appreciate you mentioning our no-pressure sales approach and helpful finance team - they work hard to ensure our customers have a positive experience from beginning to end. Thank you again for choosing us for your auto purchasing needs, and we look forward to seeing you back at our dealership in the future!

Byers Subaru Dublin responded

Thank you for taking the time to share your experience at Byers Subaru Dublin. I am saddened to hear that your recent visit did not meet your expectations. Our service team prides themselves on providing high-quality and efficient repairs, and it is concerning to hear that we fell short in this area. We apologize for any inconvenience caused by the previous repair not being successful, which should have been covered by the warranty. We would be happy to work with you on potential solutions and provide a detailed breakdown of the cost for the repairs identified. Please do not hesitate to reach out to us directly so we can continue this conversation and find a resolution that works best for you. Thank you again for bringing this matter to our attention, and we hope to have the opportunity to regain your trust in our service department.

Byers Subaru Dublin responded

Thank you so much for your 5-star review! We are thrilled to hear that you had a positive experience at Byers Subaru Dublin. It makes us happy to know that our team was polite and helpful during your visit. We take pride in creating a welcoming and comfortable environment for our customers, and we're glad you enjoyed the waiting room while your service was being completed. Thank you again for choosing Byers Subaru Dublin and we hope to see you again soon!

Byers Subaru Dublin responded

Thank you for taking the time to leave a review about your experience at Byers Subaru Dublin! We are delighted to hear that you were pleased with our quick service drop off program and that you have signed up for our maintenance program. We take great pride in providing timely and efficient service to all of our customers and we truly appreciate your kind words. Thank you for choosing Byers Subaru and we look forward to continuing to meet your automotive needs in the future!

Byers Subaru Dublin responded

Thank you for your glowing review and kind words, we are thrilled to hear that Subaru has resonated with you on such a positive level. Our team takes great pride in creating a warm and welcoming environment for all of our customers, including providing refreshments and maintaining a spotless waiting area. Your appreciation for our commitment to safety, kindness, and honesty truly means a lot to us. We are dedicated to upholding these values in all aspects of our business, from the quality and efficiency of our work to how we communicate with our customers. Thank you again for choosing Byers Subaru Dublin, it was a pleasure serving you and we look forward to welcoming you back in the future!

Byers Subaru Dublin responded

Thank you for the 5-star review of your recent visit to Byers Subaru Dublin! I am delighted to hear that your service was completed efficiently and that our team was able to thoroughly explain any future service needs for your vehicle. We appreciate your feedback and hope to see you again in the future for all of your Subaru needs. Safe travels!

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin, we are thrilled to hear that it was the best dealership experience you've had! Maria is an amazing member of our team and we are happy to hear that she took good care of you during your visit. Comfort is important to us while you wait for your vehicle, so we are glad to know that our nook provided a comfortable space for you to work. Thank you again for your kind words and we look forward to seeing you again soon!

Byers Subaru Dublin responded

Thank you so much for choosing to work with Leila and Byers Subaru, and for taking the time to leave such a kind review! We are delighted to hear that Leila provided efficient and helpful customer service during your visit. We truly appreciate your support and hope to continue assisting you with all your vehicle needs in the future. Have a blessed day!

Byers Subaru Dublin responded

We would like to sincerely apologize for your recent experience at Byers Subaru Dublin. We strive to provide top-notch service and it seems we have fallen short of our goal in this case. We understand how frustrating it can be to bring your vehicle in for maintenance and not receive the thorough care you deserve. We assure you that this is not a reflection of our standard level of service and we take all feedback seriously. We appreciate your patronage over the years and want to make things right. Please reach out to our service team at your convenience so we can address any lingering concerns and ensure future visits are nothing less than exceptional. Thank you for bringing this matter to our attention, we hope to have the opportunity to regain your trust in the near future.