Byers Subaru Dublin - Service Center

Byers Subaru Dublin responded

Thank you so much for your wonderful review, and for choosing Byers Subaru Dublin. We really appreciate your kind words about the quality of our service and the short wait times. It’s our goal to give every one of our customers the best experience possible, every time they visit us. We are delighted we were able to deliver excellence in service and that it made such an impression on you! We hope this will be the start of a long relationship with you and we look forward to seeing you at Byers Subaru Dublin soon.

Byers Subaru Dublin responded

Thank you for taking the time to leave a review about Byers Subaru Dublin, Kate. We're sorry that your experience was less than satisfactory. We understand how important it is for our customers to receive helpful customer service and we strive to meet this expectation with each visit. The presence of two TVs playing different programming could also have been distracting - we'll factor this feedback into our customer service model. Rest assured that we value your input and will use it to help us improve our business operations.

Byers Subaru Dublin responded

Thank you for your 5 star review of Byers Subaru Dublin, we really appreciate your feedback! We strive to offer a great customer experience and are delighted that you enjoyed it. Our staff is dedicated to excellent service and it's so reassuring to hear that we're achieving that. We also take great pride in offering complimentary car washes after oil changes—it's one of the many ways we thank our customers for their loyalty. We're thrilled that you had a positive experience with us and look forward to serving you again soon. Thanks again!

Byers Subaru Dublin responded

Thank you, Nicole! Our team at Byers Subaru Dublin is so proud to have served you for the past 5 cars and proviced an excellent experience each time. It means a lot to hear your success stories, and we look forward to working with you again in the future!

Byers Subaru Dublin responded

Thank you for taking the time to review Byers Subaru Dublin, we are glad to hear that you are pleased with the services we provided your vehicle! We understand how unexpected charges can cause concern and apologize for any inconvenience caused by our labor costs. At Byers Subaru Dublin, we strive to provide reliable maintenance solutions at an affordable price, and hope that you will feel confident trusting us with your future preventative auto care needs. As always, our team is available to discuss pricing or any other concerns you may have. We look forward to helping keep you on the road in a safe and dependable manner!

Byers Subaru Dublin responded

Thank you for taking the time to leave us a 5-star review, we appreciate you sharing your positive experience at Byers Subaru Dublin! We are beyond thrilled that the entire team was able to provide helpful and friendly assistance--I'm sure Daniel is especially delighted to know his efforts were well-recognized and appreciated. We thrive on knowing our customers had a positive experience in the dealership, and it seems like we achieved just that this time. Please do not hesitate to let us know if there's anything else we can help with in the future. Thank you again for your kind words about Byers Subaru Dublin!

Byers Subaru Dublin responded

Thank you so much for your five-star review! We're glad to hear that the service department was friendly and the waiting room was comfortable. Honesty and transparency are key elements of our customer service here at Byers Subaru Dublin, so we really appreciate your recognition for that! We look forward to serving you again in the future.

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Subaru Dublin to service your vehicle! We appreciate your business and are thankful for your review.

Byers Subaru Dublin responded

Thank you for expressing your satisfaction with the service team at Byers Subaru Dublin, we're pleased to have met your needs! It's great to hear that our staff was friendly and thorough as they looked through your vehicle. We know how important it is to be aware of potential repairs making sure that your car stays reliable and safe for the long haul. Thank you again for your business and we look forward to helping you again soon.

Byers Subaru Dublin responded

Thank you so much for your review, ! We're thrilled to hear we've been able to exceed your expectations at Byers Subaru Dublin. Our service department works hard every day to guarantee excellent customer experience and it's great to hear that they have not let you down in the past. We understand how important it is to feel comfortable during a visit, so we make sure our waiting area is both welcoming and peaceful. We're glad that you enjoyed our complimentary coffee and snacks while you waited. Thank you for being such a valued customer of Byers Subaru Dublin - we look forward to seeing you again soon!