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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
484 Reviews

484 Reviews of Byers Subaru Dublin - Service Center

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June 20, 2024

Professional service from start to finish during my express service. Work was completed in a timely fashion. More

by blewis9428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Byers Subaru Dublin responded

Thank you for taking the time to leave us a review, Byers. Our team at is dedicated to providing top-notch service and we are thrilled to hear that your experience lived up to our high standards. We understand the value of your time and strive to efficiently complete any services needed. Thank you for choosing Byers and we look forward to seeing you again soon!

June 20, 2024

Friendly. Efficient. Convenient. From purchasing the car during the pandemic and through the 3 years of ownership I have never been disappointed More

by maglshee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Braunbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Byers Subaru Dublin responded

Thank you so much for choosing Byers for your car purchase and for taking the time to leave such kind feedback. We take great pride in providing a friendly, efficient and convenient experience for our customers! We're so happy to hear that even during these challenging times, you were able to have a positive car buying experience. And we appreciate your continued loyalty for the past 3 years as well. Please don't hesitate to reach out to us with any future needs or concerns, we are always here to help. Thank you again and have a wonderful day!

June 18, 2024

Fast friendly and efficient would describe how we were treated! We had to replace a tire along with regular maintenance! No problems,thanks More

by maxfout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Byers Subaru Dublin responded

We are so happy to hear that you had a positive experience at Byers! Our goal is to provide fast, friendly, and efficient service to all of our customers. We understand the inconvenience of needing maintenance and tire replacements, but we are glad that you found our team to be helpful and accommodating. Thank you for choosing Byers and we hope to see you again in the future for any of your automotive needs!

June 18, 2024

They were very quick in servicing my car. However, they did try to upsell me an engine air filter at $50 that I bought on Amazon for $13 and installed myself. More

by annamarie1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers for servicing your car! I'm glad to hear that our team provided you with quick and efficient service. We always want to make sure our customers have the best experience possible when coming to us for any automotive needs. I apologize if there was any miscommunication about the engine air filter. Our goal is never to upsell unnecessary items, but rather provide our customers with the best quality products for their vehicles. We appreciate you bringing this to our attention and we will make sure to review our pricing and procedures for future interactions.

June 15, 2024

Good work , done timely and very friendly staff. Happy with the great complete outcome. Thanks More

by SLIGAWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Jun 18, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers for your recent project! We greatly appreciate your kind words about our team and their efficiency in completing the work. Customer satisfaction is always a top priority for us, and we are thrilled to hear that you are happy with the outcome. Thank you again for your business, and we look forward to working with you in the future!

June 15, 2024

Very good services make purchase simple I have purchased 3 new car from this location More

by kevin.xie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Haskins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Atef Behery
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Day
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers and taking the time to leave us a review! We are thrilled to hear that our services have made your car purchase experience simple and successful. It's been a pleasure serving you, and we truly appreciate your loyalty as a three-time customer. We'll continue striving to provide top-notch services and make your future purchases just as easy. Thank you again for choosing Byers!

June 14, 2024

The service at the most recent visit was NOT thorough. Services that needed to be completed , did not occur. However, staff was accommodating when I drove my car back & brought it to their attention. . More

by BAJAN815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trish
Jun 19, 2024 -

Byers Subaru Dublin responded

Thank you for taking the time to leave us a review of your recent visit to Byers. We value feedback from our customers as it helps us improve our services. I am so sorry to hear that the services during your visit were not completed thoroughly, but I am glad that our staff was accommodating when you brought this to their attention. We will definitely take your feedback into consideration and make sure we are more thorough in the future. If there is anything else we can do to make your next visit more enjoyable and seamless, please do not hesitate to let us know. Thank you again for choosing Byers and we hope to see you again soon!

June 12, 2024

Honest Fair Helpful Goes above and beyond Patience I have come in to Subaru for the last few months working each month to make my car safe for a long trip but I’ve been patient and l More

by CRISISSTOPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Byers Subaru Dublin responded

We are so grateful for your continued support and loyalty to Subaru. I'm pleased to know that you have found our team at Byers to be honest, fair, helpful, and willing to go above and beyond for you. Your safety is our top priority and it's wonderful to hear that we have been able to assist you in making your car safe for your upcoming trip. Thank you for taking the time to share your kind words with us. We truly value your feedback and look forward to providing even more exceptional service in the future.

June 12, 2024

They are fast and helpful in making repair decision. My repairs were done quickly and on budget. More

by Franktaddison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Byers Subaru Dublin responded

Thank you for taking the time to leave a review, we really appreciate it! We're so glad our team was able to help you make a decision and get your repairs done quickly and on budget. Our goal is always to provide top-notch service to our customers. Please don't hesitate to reach out if there's anything else we can assist you with in the future. Thanks again for choosing Byers!

June 11, 2024

Everything is great except for the price, an oil change shouldn’t cost $140.00. All the employees are wonderful to deal with though. More

by badisyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Byers Subaru Dublin responded

Thank you for bringing this to our attention, we appreciate your honest feedback. We apologize for any inconvenience that the high price may have caused you. We are constantly reviewing our pricing strategy and will take your comments into consideration as we continue to improve our services. We are glad that you had a positive experience with our employees and we hope to continue providing great service in the future!

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