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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
484 Reviews

484 Reviews of Byers Subaru Dublin - Service Center

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August 06, 2024

They were fast and curtious ! Very friendly place will definitely go back. It’s nice they give you. break down of what they did and what might to be done in the future. More

by lswarner62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blame Wagner
August 04, 2024

Excellent Customer Service, staff was very responsive and nice. Thank you for a great job More

by KIM_BERLEY_TERRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner
Aug 05, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers for your home improvement needs! We are thrilled to hear that our team provided you with excellent customer service and was able to meet your expectations. Our staff takes great pride in their work and we are grateful to have such a responsive and nice team. Your satisfaction is our top priority and we pride ourselves on delivering high-quality work and unmatched customer service. We truly appreciate your kind words and thank you for taking the time to share your experience. If there is anything else we can do for you, please do not hesitate to reach out. Thank you again for choosing Byers, we look forward to working with you in the future.

August 01, 2024

Very pleased with both sales and service at Byers. Just purchased my 24 Forester in February and came back because we have been so satisfied. More

by bjc719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atef Behery
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Always do a great job! Best service of any dealerships! So very professional all the time. More

by mnp2526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Outstanding dealership. Kind and helpful people when we walked in the door. Extremely clean and well maintained. More

by dillerphyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Very professional and friendly. Go the extra mile and want their customers to have a great experience. More

by Kevgobucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Nelson
July 01, 2024

Representative was very courteous and generous. Appointment was completed very quickly and ahead of schedule. Service center was spotless. Thanks, More

by memackim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Byers Subaru Dublin responded

We pride ourselves on providing exceptional customer service and a clean, comfortable environment. I am so happy to hear that we were able to meet your expectations during your recent visit. We would love to welcome you back to Byers in the future and continue providing top-notch service. Thanks again for choosing us, have a wonderful day!

June 27, 2024

The regular servicing was efficient and through as usual. (servicing done early June on 2010 light blue Subaru Outback) This time I needed documentation of my mileage for insurance purposes, however. Unfortu More

by jknagi
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Byers Subaru Dublin responded

Thank you so much for taking the time to leave a review, we truly appreciate customer feedback! We are thrilled to hear that the servicing went well, and we apologize for not being able to locate the name of your service advisor. However, we will certainly pass along your kind words to our team as they work tirelessly to provide efficient and thorough servicing. We are happy to have been able to assist with providing documentation for your insurance purposes and saving you money on your insurance bill. It is always our goal to go above and beyond for our customers and it brings us joy to know that we could make a positive impact. Thank you for choosing Byers for your vehicle needs! We hope that you have a fantastic day and look forward to seeing you again when it's time for your next servicing.

June 23, 2024

Quick and friendly service. I like the latte while I wait. I enjoyed the choices and the snacks available. More

by encount398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2024

All the staff I meet at Byers was kind and helpful. They keep me up to date on my service work More

by ljunk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Byers Subaru Dublin responded

Thank you for trusting Byers with your service work! Our team takes great pride in providing exceptional customer service and making sure you are always updated on the progress of your project. We will be sure to share your feedback with our staff and we are grateful for your positive review. Thank you again for choosing Byers, we look forward to working with you in the future!

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