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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
351 Reviews

351 Reviews of Byers Subaru Dublin - Service Center

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November 27, 2023

Excellent I was able to get above and beyond service with Monte. He was very responsive to me More

by samuelejonessr
Recommend Dealer
Yes
Employees Worked With
Monte
Nov 27, 2023 -

Byers Subaru Dublin responded

Thank you for leaving your review and for choosing Byers Subaru Dublin! We are glad to hear that you had a great experience with Monte, and appreciate your kind words. We strive to provide exceptional and personalized customer service to all our customers, so it's always wonderful to hear when we have achieved this. We look forward to seeing you again in the future!

November 27, 2023

Friendly service and waiting area is comfortable and well stocked with refreshments. Express service allows a short time frame for the customer wait. More

by rsgrand
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Haskins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Atef Behery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Day
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Byers Subaru Dublin responded

Thank you for your wonderful review of Byers Subaru Dublin! We appreciate your kind words about our friendly service and comfortable waiting area. Our talented technicians work hard to get your vehicle serviced quickly, which is why we offer Express Service. We're glad you found it helpful during your visit. We look forward to seeing you again on your next visit! Thank you for choosing Byers Subaru Dublin.

November 26, 2023

Ann Hill in the Service Department is excellent and so very helpful! Wonderful to have a very knowledgeable woman on your staff. More

by SCOTT.961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Byers Subaru Dublin responded

Thank you for your review and kind words about Ann Hill in the Service Department at Byers Subaru Dublin! We take great pride in hiring talented employees that bring expertise and warmth to our company, and we are thrilled to hear that Ann is exceeding your expectations. It is our pleasure to provide professional and friendly service to all of our customers. We hope you have a great day, and look forward to seeing you again soon!

November 26, 2023

Explains things well Takes good care of customers and that is all part of good service More

by hafstg
Recommend Dealer
Yes
Employees Worked With
Greg Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Scott
Nov 27, 2023 -

Byers Subaru Dublin responded

Thank you for taking the time to write such a glowing review of your experience at Byers Subaru Dublin! We strive to take good care of our customers and are so pleased to hear that we exceeded your expectations. We understand how important it is for our customers to be informed and it makes us very happy to know that everything had been explained well when you visited. We look forward to seeing you soon in the future and thank you again for being such an awesome customer!

November 26, 2023

Friendly and knowledgeable people were ready to check on the problem with my car. The receptionist showed me the picture of the damage inflicted by previous personnel in the oil change place that I had patr More

by SUSANCORWIN_50
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin, and for taking the time to share your experience. We are glad to hear that our team was friendly and knowledgeable in helping you understand the damage done by the previous oil change place. We strive to offer top-notch service and care for all our customers and we're delighted that our team could show you the issue with your car right away. Your feedback is much appreciated! We will ensure that this information is shared with our team at Byers Subaru Dublin. Thank you again for being a loyal customer, it's been a pleasure serving you!

November 25, 2023

Labor cost is a bit costly, except that all other services are excellent. thanks a lot for your service. More

by Huaijin.zhou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin for your service needs! We are thrilled to hear that our services were excellent and appreciate your five-star review. We understand that labor costs can be expensive, so we do strive to keep our prices competitive while ensuring the highest quality of service. Again, thank you for taking the time to share your experience. We hope you have a wonderful rest of the week and look forward to serving you again soon.

November 25, 2023

Quick in / out for a simple oil change service. Check in and checkout in eventful. More

by contecrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Byers Subaru Dublin responded

Thank you for taking the time to review your experience at Byers Subaru Dublin, we really appreciate your kind words! We're delighted to hear that everything was uneventful and our team was able to get you in and out quickly during your oil change. We value great customer service and strive to ensure that each visit is carried out efficiently. We hope to see you again soon - if there’s ever anything else we can do for you, please don't hesitate to let us know!

November 25, 2023

Everyone was very nice and helpful! Friendly staff coming in to pick up my car. More

by abalcerz1
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
Nov 25, 2023 -

abalcerz1 responded

Love my new car!

November 24, 2023

I was due for service, recall, and some car issues. Most problems were resolved and coupons were applied to keep costs. The service center was pleasant to work in and people were kind. More

by monique.ross01
Recommend Dealer
Yes
Nov 27, 2023 -

Byers Subaru Dublin responded

Thank you for your glowing review and 5-star rating, Monique. Here at Byers Subaru Dublin, we strive to make sure every customer has a hassle-free experience. We are glad that we were able to resolve most of the issues with your car. We appreciate your kind words about our staff and service center! As always, if there is anything else we can do for you, don't hesitate to give us a call - we'd be happy to help. Thank you again for choosing Byers Subaru Dublin for all your car needs.

November 24, 2023

Service was as long as expected, even on a day that would have been busy due to people preparing for holiday travels. They also found time to squeeze my Forester in that day for getting rear brakes replaced, More

by sarahjackson11
Recommend Dealer
Yes
Employees Worked With
5
Nov 27, 2023 -

Byers Subaru Dublin responded

We are so pleased to hear that you had such a great experience with us at Byers Subaru Dublin! We know the holiday season can be an especially busy time and we strive to make sure every customer gets the attention and service they need. We are also glad that we were able to get your Forester in for servicing, even though it was unexpected. Thank you for your business and for taking the time to let us know how much you enjoyed your service. We look forward to seeing you again soon.

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