Byers Subaru Dublin - Service Center

Byers Subaru Dublin responded

Thank you for your five star review of Byers Subaru Dublin! We appreciate your taking the time to review us and give us such a favorable rating. Our goal is to provide our customers with excellent customer service at every step of their journey with us, from sales to service, and we're glad that you felt that on your visit. We also strive for fast and efficient turnaround times for services, so we're thrilled to hear that was the case for you! We thank you again for leaving such a kind review, and we hope to see you soon!

Byers Subaru Dublin responded

Thank you for your review, Liz! We are delighted to have earned your trust and loyalty. Our team strives to provide exceptional service that meets your individual needs every time you visit us. We look forward to continuing serving you with outstanding customer service and excellent maintenance in the future.

Byers Subaru Dublin responded

Thank you for bringing your concerns to our attention, we truly apologize for the disappointing experience you had when getting your car serviced. We strive to provide exemplary customer service with efficiency and hope that you will give us a chance in the future to prove it so that we can restore your confidence in us. If there’s anything more that we can do for you, please don’t hesitate to reach out!

Byers Subaru Dublin responded

Thank you for the five-star review, Vince! We are pleased that you have come to trust our technicians' expertise and experience. Our team works hard to make sure that our customers leave our dealership satisfied. Subaru vehicles are a great choice and here at Byers Subaru Dublin we specialize in all things Subaru. We are also committed to providing excellent customer service so it is great to hear that your experience with us was positive. We look forward to seeing you again soon!

Byers Subaru Dublin responded

We're thrilled to hear that you had a great experience at our dealership, Clark! We value your trust in us and our team strives to demonstrate customer satisfaction each and every visit. We are so glad that our quick service and excellent communication met your expectations and we look forward to seeing you again on your next visit!

Byers Subaru Dublin responded

Hi Alaina, thank you for taking the time to review your experience with us here at Byers Subaru Dublin. I apologize that your experience was not up to our typically high standards. We value feedback regarding quality assurance and take each review very seriously in order to better serve future customers. Thank you again for bringing these concerning matters to our attention.

Byers Subaru Dublin responded

Thank you for taking the time to share your experience with Byers Subaru Dublin, Wasdon! We are delighted to learn that we were able to exceed your expectations. It is our mission to help each customer find exactly the vehicle they need through attentive service and expert product knowledge. We are thrilled that we delivered on this promise for you and thank you for your kind words about your salesperson, as well as the timely transaction. We consider every review a valuable opportunity to understand where we are making an impact and what areas need improvement. Your comments have been incredibly helpful in assisting us in continuing to be a dealership of excellence. Thank you again and we look forward to seeing you again soon!

Byers Subaru Dublin responded

Thank you for the five-star rating, Sandra! We are so glad we could answer all your questions about caring for your Crosstrek. At Byers Subaru Dublin, we want to ensure our customers know how best to care for their vehicle and are more than happy to provide any additional assistance or information our community needs. We recognize our customer's time is valuable and appreciate that you took the time to visit us. We hope you have a safe and enjoyable drive!

Byers Subaru Dublin responded

Thank you for your review and for choosing Byers Subaru Dublin! We appreciate that you found our staff helpful and attentive to all of your questions. Our core priority is excellent customer service; we strive to inform and educate the people who walk through our doors so they leave knowing everything about the car they purchased or leased. We hope you enjoy your experience with us for years to come, and invite you back whenever you are in need of any future services or assistance. Have a wonderful day!

Byers Subaru Dublin responded

Thank you for providing your feedback on your visit to Byers Subaru Dublin. We value the opinions of our customers and apologize for any inconveniences you may have experienced. The multi-point inspection we provide at the time of your visit allows us to inspect just the basics, and we advise that more intensive servicing should be performed regularly with a certified technician. We understand that removing a tow hitch without a tool can seem complicated. We are sorry if it was a hassle for you — our team is always happy to help in whatever ways possible! We hope this doesn't discourage you from returning in the future — we look forward to helping you with all of your automotive needs!