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Byers Subaru Dublin - Service Center

Columbus, OH

4.7
248 Reviews
Call Service Center (614) 416-4465

248 Reviews of Byers Subaru Dublin - Service Center

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November 09, 2023

Good customer service and nice waiting room. They do free car wash after oil change More

by kofiagyei75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Byers Subaru Dublin responded

Thank you for your 5 star review of Byers Subaru Dublin, we really appreciate your feedback! We strive to offer a great customer experience and are delighted that you enjoyed it. Our staff is dedicated to excellent service and it's so reassuring to hear that we're achieving that. We also take great pride in offering complimentary car washes after oil changes—it's one of the many ways we thank our customers for their loyalty. We're thrilled that you had a positive experience with us and look forward to serving you again soon. Thanks again!

Helpful
November 09, 2023

My Forester received excellent service. However, I was dismayed at the cost of the labor for the routine maintenance. More

by radunne0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Byers Subaru Dublin responded

Thank you for taking the time to review Byers Subaru Dublin, we are glad to hear that you are pleased with the services we provided your vehicle! We understand how unexpected charges can cause concern and apologize for any inconvenience caused by our labor costs. At Byers Subaru Dublin, we strive to provide reliable maintenance solutions at an affordable price, and hope that you will feel confident trusting us with your future preventative auto care needs. As always, our team is available to discuss pricing or any other concerns you may have. We look forward to helping keep you on the road in a safe and dependable manner!

Helpful
November 08, 2023

Great speedy service from Byers! Everyone was very friendly and helpful! Daniel was especially great. More

by jskelly423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Byers Subaru Dublin responded

Thank you for taking the time to leave us a 5-star review, we appreciate you sharing your positive experience at Byers Subaru Dublin! We are beyond thrilled that the entire team was able to provide helpful and friendly assistance--I'm sure Daniel is especially delighted to know his efforts were well-recognized and appreciated. We thrive on knowing our customers had a positive experience in the dealership, and it seems like we achieved just that this time. Please do not hesitate to let us know if there's anything else we can help with in the future. Thank you again for your kind words about Byers Subaru Dublin!

Helpful
November 03, 2023

The service department was very friendly. The waiting room was comfortable. I believe they were honest with me. More

by glcanini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Byers Subaru Dublin responded

Thank you so much for your five-star review! We're glad to hear that the service department was friendly and the waiting room was comfortable. Honesty and transparency are key elements of our customer service here at Byers Subaru Dublin, so we really appreciate your recognition for that! We look forward to serving you again in the future.

Helpful
November 02, 2023

This visit was great. I HATE I can't have an appointment. I live a distance and have to take off work to come there. I don't want to be turned away or wait most of my day More

by rockstarang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Braunbeck
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Subaru Dublin to service your vehicle! We appreciate your business and are thankful for your review.

Helpful
October 30, 2023

I like this dealership. So far service department has not let me down. Usually no appointment necessary and they have a very nice waiting area. Coffee and snacks. More

by b.gebhard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Byers Subaru Dublin responded

Thank you so much for your review, ! We're thrilled to hear we've been able to exceed your expectations at Byers Subaru Dublin. Our service department works hard every day to guarantee excellent customer experience and it's great to hear that they have not let you down in the past. We understand how important it is to feel comfortable during a visit, so we make sure our waiting area is both welcoming and peaceful. We're glad that you enjoyed our complimentary coffee and snacks while you waited. Thank you for being such a valued customer of Byers Subaru Dublin - we look forward to seeing you again soon!

Helpful
October 30, 2023

At a walk in appointment to change the oil, service people also did an overall check, finding that brakes will need repair in 5000-10000 miles. I am appreciative of their efficiency and friendliness. More

by odo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Byers Subaru Dublin responded

Thank you for expressing your satisfaction with the service team at Byers Subaru Dublin, we're pleased to have met your needs! It's great to hear that our staff was friendly and thorough as they looked through your vehicle. We know how important it is to be aware of potential repairs making sure that your car stays reliable and safe for the long haul. Thank you again for your business and we look forward to helping you again soon.

Helpful
October 29, 2023

Very friendly and efficient. In and out quickly. Answered all my questions and concerns promptly More

by Gordonmartin447@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Subaru Dublin to help with your vehicle needs! We appreciate your business and are thankful for your review.

Helpful
October 27, 2023

Prompt and courteous service. Showroom is nice. Work was done in a reasonable time frame. More

by cbuskev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Subaru Dublin to help with your vehicle needs! We appreciate your business and are thankful for your review.

Helpful
October 26, 2023

Service is always efficient and friendly and done to a high quality. I recommend them highly More

by GLENNVTHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Subaru Dublin to help with your vehicle needs! We appreciate your business and are thankful for your review.

Helpful
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