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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
366 Reviews
Call Service Center (614) 416-4465

366 Reviews of Byers Subaru Dublin - Service Center

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August 17, 2024

I took it there. They took me right away and had it done within a couple hours. I was pleased. More

by KESOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 17, 2024

Everything and everyone was great. Recall was handled in a short amount of time and Brittney was so helpful and friendly. More

by utanaawi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
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August 17, 2024

Very friendly Informative did not wait very long for the oil change and tire rotation. Went over the information after the service and what was recommended for next service. I also appreciate the clean More

by Lauramain12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 15, 2024

The Express Lane for routine maintenance is a terrific idea and open at 7:30 during the week allows a person to be in and out in half an hour or less. Thank you. More

by ruth5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Byers Subaru Dublin responded

Thank you for your kind words. We are so glad to hear that our Express Lane service has made your routine maintenance visits more convenient and efficient. We truly appreciate your feedback and will continue to strive for ways to improve and provide exceptional service for our customers. Thanks again for choosing Byers!

August 14, 2024

I would rate it excellent. Washing the car with oil change adds a little extra More

by wiesey16191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 13, 2024

Easy to work with to set and modify appointments, nice waiting room. The service took longer than expected. More

by MMKOTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Byers Subaru Dublin responded

We're so glad to hear that you enjoyed your experience with Byers, we always strive to provide the best service possible. We understand that your time is valuable and apologize if your service took longer than expected. We appreciate your feedback and will take it into consideration when making improvements. Thank you for choosing Byers and we hope to see you again soon!

August 13, 2024

Clean, comfortable, easy to get to, great technicians. Sales staff easy to deal with, great selection. Great coffee machine. More

by artrules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny in service David M in service
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August 12, 2024

Your service is the best of the central Ohio area. Your customer service is impeccable and I never worry about not getting what I need or of what I do not need. Thank you for being efficient, kind a More

by oksana.boukhtina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Byers Subaru Dublin responded

Thank you for your kind words and 5-star review, Trish! We are delighted to hear that our customer service has met your expectations and provided efficient, kind, and caring service. We truly appreciate your business and look forward to serving you in the future! Have a great day!

August 08, 2024

Great service area and waiting room lots of private spaces to work during the appointment. Fast wifi and plenty of snacks and refreshments. Good communication and an easy checkout experience. More

by hicks126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Byers Subaru Dublin responded

Dear Valued Customer, Thank you so much for leaving such a positive review of your experience at Byers! We are thrilled to hear that our service area and waiting room provided you with the privacy and amenities necessary for you to work during your appointment. Our team works hard to ensure that our customers have access to fast wifi and a variety of snacks and refreshments while they wait. It's great to know that you found our communication and checkout process to be easy as well. Your satisfaction is our top priority, so we appreciate your kind words about our services. Thank you again for choosing Byers, we look forward to serving you in the future!

August 07, 2024

Service personal very pleasant and waiting room was clean and comfortable. Car ready in 45 minutes. More

by camilleslc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Byers Subaru Dublin responded

Thank you for taking the time to leave a review, we appreciate your kind words about our team and facilities. We strive to create a pleasant and comfortable environment for our customers while they wait for their car to be serviced. We are also pleased to hear that your car was ready in a timely manner. We look forward to seeing you again at Byers!

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