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Byers Subaru Dublin

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.7
1,649 Reviews
Byers Subaru Dublin has the new or used car you have been searching for "near me" at a price you can afford. With a friendly and helpful sales staff, highly skilled Subaru mechanics and multiple automotive certifications, Byers Subaru Dublin is your new Subaru dealer serving Columbus. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used Subaru dealership. Learn more about what makes us great and sets us apart on our Why Buy from Us page. Visit us today and take a test drive in your dream Subaru or give us a call.
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2455 Billingsley Rd

Columbus, OH

43235

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Showing 1,649 reviews

January 19, 2025

Everyone at the dealership is always so nice, communication so far has been thorough and the service is always fast! The central call center is a little less informed than they should be, but i More

by cathy27
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Byers Subaru Dublin responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you've found our team to be kind, our communication thorough, and our service fast. We truly value your feedback and are always looking for ways to improve. We sincerely apologize for the inconvenience caused by the central call center's time estimates. Your point is well-taken, and we'll work on enhancing our communication in this area to better serve all of our customers, no matter their location. Thank you again for your support and for letting us know where we can improve. If there’s anything else we can assist you with, please don't hesitate to reach out. We're here to help!

January 18, 2025

Needed my car repaired and they took my warranty and fixed the problem that day. Great service. Bill was explained in depth by some nice guy who's name I didn't catch. More

by petelovesnina
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Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Scott
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January 18, 2025

The dealership was in a convenient location with a landmark to help find it. The rep, salesperson was polite, knowledgeable and efficient. They were able to help with finding the correct fit for me qu More

by bmwjet
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sara Marcum
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January 18, 2025

Byers handled an issue with my Forrester quickly and at low cost. I was on a tight schedule and they got me in quickly, cost as estimated and filled up the tires on my mom’s car while we waited! Everyone w More

by CHASESAWYER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Service Department
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January 18, 2025

Just took a long time for an oil change and tire rotation, but other than that very good More

by patmk9crew
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Gal at the Express service - very helpful , printed out info for me and sent me to another person that I needed to see.
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January 18, 2025

Quick service even without an appointment, great customer service with friendly and helpful staff, always a good experience More

by gillespietravis
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Unknown
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January 17, 2025

I needed a repair covered under warranty. They quickly determined the problem and replaced the part within the same day. Everyone was professional and kind. More

by MaryPanos
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Recommend Dealer
Yes
Employees Worked With
I only encountered the service department.
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January 17, 2025

Dealerships are always expensive, but Byers was very customer-service oriented. I really appreciated having a loaner car - a nice one. More

by sb7143
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Repairs Department.
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January 16, 2025

In general the service provided was good. However I was disappointed with the $170 charge to diagnose intermittent problems with our entertainment system. The "fix" was to install an availabl More

by KPAISLEY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Burns
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January 14, 2025

I’m glad we went with Byers Subaru, especially because our salesperson Lance was so personable and kind. We bought our first ever new car here and have no regrets! More

by hierinhillman
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
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Jan 15, 2025 -

Byers Subaru Dublin responded

Thank you so much for the kind words! We're thrilled to hear that you had such a positive experience with Lance and that your first new car purchase with us was a memorable one. It means a lot to know we've earned your trust and satisfaction. If there's anything else we can do for you, don't hesitate to reach out. Enjoy your new car!

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