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Byers Subaru Dublin

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.7
1,661 Reviews
Byers Subaru Dublin has the new or used car you have been searching for "near me" at a price you can afford. With a friendly and helpful sales staff, highly skilled Subaru mechanics and multiple automotive certifications, Byers Subaru Dublin is your new Subaru dealer serving Columbus. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used Subaru dealership. Learn more about what makes us great and sets us apart on our Why Buy from Us page. Visit us today and take a test drive in your dream Subaru or give us a call.
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2455 Billingsley Rd

Columbus, OH

43235

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Showing 1,661 reviews

September 17, 2023

They completed the work on time and, most importantly, they did not try to upsell me on services and parts which I did not need. More

by DRDEC99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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Sep 18, 2023 -

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Subaru Dublin to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 17, 2023

I had an amazing experience at this car dealership. My experience with Renae Marcum was exceptional. She offered superb service without any pushiness, was incredibly courteous, and patiently answered a More

by Nina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renae Marcum
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Sep 18, 2023 -

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Subaru Dublin to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 17, 2023

John was fantastic about getting us in our new Subaru! Very friendly and accommodating! This is our second new car from John and I wouldn’t consider doing business elsewhere. More

by eric_m.doyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aidan Phipps, John Gregory
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Sep 18, 2023 -

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Subaru Dublin to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 16, 2023

2nd Outback from Byers Subaru Dublin, and this experience even better than the 1st. Atef Behery was the perfect partner in my new car search. Kind, personable, well-informed and patient. He valued my researc More

by jbeth39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Atef Behery
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Sep 18, 2023 -

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Subaru Dublin to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 16, 2023

Excellent Timely All of the agents were efficient and friendly The shuttle service worked very well More

by LJUNVERFERTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom excellent
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Sep 18, 2023 -

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Subaru Dublin to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 16, 2023

Got me right in after my car broke down on 270. It was diagnosed in 24hr and fix within 48hr. Very pleased More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Sep 18, 2023 -

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Subaru Dublin to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 16, 2023

In fifteen words minimum for this survey I think the staff of Byers Dublin Subaru are courteous and attentive More

by ASMITH8325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha gets 5 stars too, Ann Hill
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Sep 18, 2023 -

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Subaru Dublin to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 14, 2023

Severe lack of communication both internally and with their customers. Lacking empathy due to their lack of communication, follow-up, or error. More

by rk06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Day
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tricia, Greg Scott
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Sep 15, 2023 -

Byers Subaru Dublin responded

Thank you for taking the time to review your experience with Byers Subaru Dublin. We apologize for any lack of communication that you have experienced. As a company, it is our priority to ensure that our customers are heard and that we are able to provide a service that meets their expectations. I understand how frustrating miscommunications can be and again apologize for this issue.

September 13, 2023

I stopped for an express oil change. The staff was pleasant and efficient, the work done while I waited in a comfortable lounge area, and I was out in 20 minutes. Very nice! More

by dmanndvm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Sep 13, 2023 -

Byers Subaru Dublin responded

Thank you for your recent visit to Byers Subaru Dublin and for taking the time to share your positive review. We are so glad to hear that our staff was pleasant and efficient during your express oil change, and that you found our lounge area comfortable! We strive for a timely service experience and we’re delighted that you were out after just twenty minutes. Your satisfaction is important to us, so again thank you for sharing feedback from your visit with us. Wishing you safe travels in your Subaru!

September 13, 2023

Overall my experience with this dealership is good. From the day of my enquiry till the car till delivery it took about 40 days wait. But I see its worth it.. Just a view, Instead of I following u More

by ravikumarpv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gregory, Chad Braunbeck
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Sep 15, 2023 -

Byers Subaru Dublin responded

Thank you for your review. We are glad that you found it to be overall a good experience with Byers Subaru Dublin and appreciate your kind words. We understand how important it is for customers to receive updates, and we apologize if the process of following up felt uncomfortable. Moving forward, we will strive to ensure that our customers are getting timely updates on their orders. We look forward to having you as a customer again in the future!

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