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Byers Subaru Dublin

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.7
1,664 Reviews
Byers Subaru Dublin has the new or used car you have been searching for "near me" at a price you can afford. With a friendly and helpful sales staff, highly skilled Subaru mechanics and multiple automotive certifications, Byers Subaru Dublin is your new Subaru dealer serving Columbus. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used Subaru dealership. Learn more about what makes us great and sets us apart on our Why Buy from Us page. Visit us today and take a test drive in your dream Subaru or give us a call.
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2455 Billingsley Rd

Columbus, OH

43235

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Showing 1,664 reviews

September 26, 2023

Excellent people and trustworthy service. I always use Byers Subaru for my car service and maintenance. More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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Nov 15, 2023 -

Byers Subaru Dublin responded

Thank you for your review, Liz! We are delighted to have earned your trust and loyalty. Our team strives to provide exceptional service that meets your individual needs every time you visit us. We look forward to continuing serving you with outstanding customer service and excellent maintenance in the future.

September 26, 2023

My wife and I converted to Subaru owners in 2015 and have loved every moment of it. We just purchased another one (2023 Forester Wilderness) and already love it so much! Our salesperson, Atef’s knowledge, co More

by Adam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Haskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Atef Behery
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Nov 15, 2023 -

Byers Subaru Dublin responded

Thank you for sharing your great experience at Byers Subaru Dublin, Adam! We are so glad that the knowledge, competency and customer service of our salesperson Atef helped make your car buying experience a pleasure. We pride ourselves on taking care of customer needs and making sure you leave with a reliable Subaru. It means a lot to us when loyal customers like yourselves continue to grow with us and we thank you for recommending Atef and Byers Subaru Dublin time and time again. We look forward to seeing you on future visits.

September 25, 2023

Appreciate the answering of my many questions regarding care for my low mileage Crosstrek. Thanks for your patience. More

by sandraschott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Sep 25, 2023 -

Byers Subaru Dublin responded

Thank you for the five-star rating, Sandra! We are so glad we could answer all your questions about caring for your Crosstrek. At Byers Subaru Dublin, we want to ensure our customers know how best to care for their vehicle and are more than happy to provide any additional assistance or information our community needs. We recognize our customer's time is valuable and appreciate that you took the time to visit us. We hope you have a safe and enjoyable drive!

September 25, 2023

Very helpful and attentive, they answered all my questions and left me at ease with everything they did. More

by esseman01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Laub, Ann Hill
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Sep 25, 2023 -

Byers Subaru Dublin responded

Thank you for your review and for choosing Byers Subaru Dublin! We appreciate that you found our staff helpful and attentive to all of your questions. Our core priority is excellent customer service; we strive to inform and educate the people who walk through our doors so they leave knowing everything about the car they purchased or leased. We hope you enjoy your experience with us for years to come, and invite you back whenever you are in need of any future services or assistance. Have a wonderful day!

September 25, 2023

Great customer service. Product knowledge and timely transaction were positives. Our salesperson was attentive, helpful and professional. More

by wasdon
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Byers Subaru Dublin responded

Thank you for taking the time to share your experience with Byers Subaru Dublin, Wasdon! We are delighted to learn that we were able to exceed your expectations. It is our mission to help each customer find exactly the vehicle they need through attentive service and expert product knowledge. We are thrilled that we delivered on this promise for you and thank you for your kind words about your salesperson, as well as the timely transaction. We consider every review a valuable opportunity to understand where we are making an impact and what areas need improvement. Your comments have been incredibly helpful in assisting us in continuing to be a dealership of excellence. Thank you again and we look forward to seeing you again soon!

September 25, 2023

The service was quick and communication was good. Will gladly bring my car back for service. More

by Clark_manning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Nov 15, 2023 -

Byers Subaru Dublin responded

We're thrilled to hear that you had a great experience at our dealership, Clark! We value your trust in us and our team strives to demonstrate customer satisfaction each and every visit. We are so glad that our quick service and excellent communication met your expectations and we look forward to seeing you again on your next visit!

September 25, 2023

Unfortunately my experience with the service center for this dealership was not the greatest. They performed what should have been a quick oil change and tightening of a few bolts and resulted in the car n More

by ALAINARMCPHERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trisha Wolford - 5 stars, Greg Scott, Chad Braunbeck
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Nov 15, 2023 -

Byers Subaru Dublin responded

Hi Alaina, thank you for taking the time to review your experience with us here at Byers Subaru Dublin. I apologize that your experience was not up to our typically high standards. We value feedback regarding quality assurance and take each review very seriously in order to better serve future customers. Thank you again for bringing these concerning matters to our attention.

September 25, 2023

Great buying experience. Teresa Hoffman was wonderful to work with. She was very knowledgeable and eager to help answer all the questions I had More

by baric.nichols
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gregory, Teresa Hoffman
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Nov 15, 2023 -

Byers Subaru Dublin responded

Thank you for taking the time to review your experience, Baric. It's wonderful to hear that Teresa took the time to provide you with a great buying experience and was helpful in answering all of your questions. Our team goes above and beyond to ensure our customers have the best purchase experience possible and it's great that Teresa could do that for you! We look forward to seeing you again soon at Byers Subaru Dublin and thank you again for your loyalty to our dealership.

September 25, 2023

I trust the techs expertise and experience. They know Subarus. And that's what I drive. More

by VINCEMAZEIKA
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Nov 15, 2023 -

Byers Subaru Dublin responded

Thank you for the five-star review, Vince! We are pleased that you have come to trust our technicians' expertise and experience. Our team works hard to make sure that our customers leave our dealership satisfied. Subaru vehicles are a great choice and here at Byers Subaru Dublin we specialize in all things Subaru. We are also committed to providing excellent customer service so it is great to hear that your experience with us was positive. We look forward to seeing you again soon!

September 25, 2023

Very pleasant and knowledgeable about the forresters. He was not pushy. Listened to what we wanted and needed. More

by eileen.sleeve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gregory
Report | Print
Nov 15, 2023 -

Byers Subaru Dublin responded

Thank you for your positive review, Eileen! We are delighted to hear that you enjoyed your experience shopping for a Forester with our knowledgeable staff. We always strive to provide exceptional customer service and ensure each customer finds a vehicle that fits their needs without feeling rushed. We hope you will continue choosing Byers Dublin Subaru for all of your automotive needs. If there is anything else we can do for you, please don't hesitate to contact us.

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