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Byers Subaru Dublin

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.7
1,599 Reviews
Byers Subaru Dublin has the new or used car you have been searching for "near me" at a price you can afford. With a friendly and helpful sales staff, highly skilled Subaru mechanics and multiple automotive certifications, Byers Subaru Dublin is your new Subaru dealer serving Columbus. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used Subaru dealership. Learn more about what makes us great and sets us apart on our Why Buy from Us page. Visit us today and take a test drive in your dream Subaru or give us a call.
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2455 Billingsley Rd

Columbus, OH

43235

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Showing 1,599 reviews

December 27, 2024

Very professional and answered all my questions. Took time to go over all items serviced. More

by rjjmeeks43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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Dec 27, 2024 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear you had a positive experience and that all your questions were answered thoroughly. Taking the time to ensure everything is clear and serviced properly is always our priority. If there's anything else we can assist you with, don't hesitate to reach out!

December 27, 2024

My experience went very smooth and easy. I got a great deal on a new Forester. I’m very pleased with my experience. More

by nicole.parker483
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 27, 2024

They are pleasant to work with. They are efficient and get things done on time. They are able to troubleshoot issues. They like dogs! More

by susanmariemcraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ann Hill
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December 26, 2024

Waiting room was OK. It took over an hour for a oil change and tire rotation. More

by v_e_black
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ann Hill
Report | Print
Dec 27, 2024 -

Byers Subaru Dublin responded

Thank you for sharing your feedback. We’re sorry to hear that your experience fell short of expectations, especially when it comes to the time it took for your oil change and tire rotation. We strive to provide efficient service while maintaining the quality of our work, and we regret that we missed the mark during your visit. Your feedback is valuable, and we’ll use it to improve our processes to serve you better in the future. Thank you for bringing this to our attention!

December 26, 2024

Everyone was polite, friendly, knowledgeable, but I felt rushed It was ok. I'd recommend the dealership. More

by LEIGH.WOLKAN
Recommend Dealer
Yes
Employees Worked With
Austin
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Dec 26, 2024 -

Byers Subaru Dublin responded

Thank you for sharing your experience with us! We’re thrilled to hear you found our team polite, friendly, and knowledgeable, and we truly appreciate your recommendation. We’re sorry, however, that you felt rushed during your visit—it’s important to us that every customer feels fully attended to. Your feedback helps us improve, and we’ll make sure to address this with our team. We hope to see you again and provide an even better experience next time! Thank you for choosing us!

December 26, 2024

Friendly personnel and helpful. I think it's ridiculous that I have to write 15 words. More

by bitsyfleeger
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Dec 27, 2024 -

Byers Subaru Dublin responded

Thank you so much for your feedback! We're thrilled to hear that you found our team friendly and helpful. Your input means a lot to us, and we hope to see you again soon!

December 25, 2024

Brandon Jackson was helpful and knowledgeable! I felt taken care of and feel like I made the right decision. More

by ahanson.mohs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gregory
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Dec 26, 2024 -

Byers Subaru Dublin responded

Hi Brandon, Thank you so much for your kind words! We're thrilled to hear that you felt taken care of and confident in your decision. Brandon truly embodies the helpful and knowledgeable service we strive for every day. If there’s anything else we can assist you with, don’t hesitate to reach out. Thanks again for sharing your experience!

December 23, 2024

We are a long team customer and continue to come back due to our positive experiences. Love our new Ascent! More

by trishnwilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Atef
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Dec 27, 2024 -

Byers Subaru Dublin responded

Thank you so much for your loyalty and for sharing your positive experience! We’re thrilled to hear you’re loving your new Ascent. Your continued support means the world to us, and we look forward to providing you with even more great experiences in the future. Enjoy your new purchase!

December 23, 2024

Professional, efficient, quick & clean. Knowledgeable & takes their time discussing options about your repair or services. More

by bvilburt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Laub, Ann Hill, Chad Braunbeck
Report | Print
Dec 27, 2024 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that you found our service professional, efficient, quick, and clean. It’s always our goal to provide knowledgeable support while taking the time to discuss all available options. Your feedback means a lot to us, and we look forward to assisting you again in the future!

December 23, 2024

They installed rotors that were too thick which caused the wheels to overheat just 3 miles after leaving the dealership. Smoke was pouring out of the front wheel well. Eventually they corrected the proble More

by melickw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany DePascale, Danny Corsi, Jeffrid Oliva
Report | Print
Dec 27, 2024 -

Byers Subaru Dublin responded

Thank you for sharing your feedback. We sincerely apologize for the inconvenience and frustration you experienced during your visit. Ensuring the safety and satisfaction of our customers is always a top priority, and we are sorry to hear about the issue with the rotors and the difficulty you had reaching us by phone. We are glad the problem was eventually corrected, but we understand that the process fell short of your expectations. Your comments are incredibly valuable, and we will use them to improve our communication and service processes moving forward. If there are any lingering concerns or issues you'd like to discuss further, please don’t hesitate to reach out directly. Thank you for giving us the opportunity to make things right. We truly appreciate your patience and your feedback.

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