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Byers Subaru Dublin

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.7
1,692 Reviews
Byers Subaru Dublin has the new or used car you have been searching for "near me" at a price you can afford. With a friendly and helpful sales staff, highly skilled Subaru mechanics and multiple automotive certifications, Byers Subaru Dublin is your new Subaru dealer serving Columbus. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used Subaru dealership. Learn more about what makes us great and sets us apart on our Why Buy from Us page. Visit us today and take a test drive in your dream Subaru or give us a call.
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2455 Billingsley Rd

Columbus, OH

43235

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Showing 1,692 reviews

May 15, 2024

Always friendly and helpful; honest about service and repairs needed. Love that I don’t need appointment for oil change. More

by kotowskk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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May 23, 2024 -

Byers Subaru Dublin responded

Thank you so much for the positive review! We truly appreciate your kind words about our staff being friendly and helpful. Honesty is always our top priority in providing service to our customers. We are also thrilled to hear that our no-appointment oil change option has been convenient for you. Thank you again for your patronage and feedback, we look forward to seeing you again at Byers!

May 14, 2024

The entire Byers staff was friendly and efficient. My salesperson, Renae Marcum, was exceptional. She was energetic, knowledgeable and had a no-pressure, customer focused approach. Her follow-up o More

by sjmann15632
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renae Marcum
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May 22, 2024 -

Byers Subaru Dublin responded

Hi! Thank you for taking the time to write this review about your recent experience at Byers. We are delighted to hear that our staff met all of your expectations during your visit. We couldn't agree with you more – Renae is passionate about providing top-notch customer service and ensuring that each and every person has a positive experience at our dealership. We'll make sure she receives the recognition she deserves!

May 12, 2024

Byers has friendly and efficient staff. I've never been disappointed. Plus my car usually gets washed after the service. Usually. More

by tazman32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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May 13, 2024 -

Byers Subaru Dublin responded

Thank you for the 5-star rating, we are thrilled to hear that you have never been disappointed with our services at Byers. It's always our top priority to provide exceptional customer service and we're happy to know we have met your expectations. We also appreciate your feedback about the complimentary car wash. We strive to go above and beyond for our customers and we will make sure to be consistent with this perk in the future. Thank you again for choosing Byers, we look forward to serving you in the future.

May 11, 2024

Good but expensive $3600 for a catalytic converter I think is high . I did not get old one back. More

by DOUG_BINGHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with these people
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May 13, 2024 -

Byers Subaru Dublin responded

Thank you for taking the time to share your experience, Doug. We're grateful that you chose Byers for your automotive needs! We understand that the cost of our services may seem high, but please know that we use only high-quality parts and materials for all repairs and replacements. This ensures not only the best performance for your vehicle but also guarantees its safety and longevity. I'm sorry to hear that you did not receive your old catalytic converter back. We have strict guidelines in place for disposal of old car parts, but if you were hoping to keep it for any reason, please let us know and we'll do our best to accommodate your request. Thank you again for choosing Byers, we hope to continue providing top-notch service at fair prices in the future. Drive safe!

May 10, 2024

The staff went above and beyond to make things right with my insurance company. They were great about communicating. More

by JESSIEDAVIS500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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May 14, 2024 -

Byers Subaru Dublin responded

Thank you for taking the time to share your positive experience, Jessie. We are delighted to hear that our staff was able to assist you with your insurance company in a timely and efficient manner. Our team takes pride in effective communication, and we appreciate your recognition of our efforts. It was a pleasure serving you and we hope to see you again soon at Byers!

May 05, 2024

Clean. Great hot chocolate.You need more kinds of magazines! My new fob and new key work perfectly. More

by CARPENTER.13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Scott, Ann Hill
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May 07, 2024 -

Byers Subaru Dublin responded

Thank you so much for leaving such a lovely review, we really appreciate it! I'm glad to hear that you enjoyed the clean environment and delicious hot chocolate at Byers Subaru Dublin. We always strive to make our customers feel comfortable and at home while they wait for their vehicles. Thank you also for the feedback on our selection of magazines. We will definitely take this into consideration when updating our waiting area in the future. Lastly, I am thrilled to hear that your new fob and key are working perfectly. Our team takes pride in providing high-quality services and products to each of our customers. Thanks again for choosing Byers Subaru Dublin, we look forward to serving you again in the future! Take care, The Byers Subaru Dublin Team

May 05, 2024

I went for an oil change but they also replaced my battery. It needed immediate attention and took care of it the same day. More

by tmelsass
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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May 07, 2024 -

Byers Subaru Dublin responded

Thank you for leaving us a review, we are so happy to hear that your experience at Byers Subaru Dublin was exceptional! It is our goal to provide top-notch service and it sounds like our team delivered exactly that. We appreciate your loyalty and thank you for choosing us for your automotive needs. See you next time!

May 04, 2024

Always great service. They work together well and are very friendly staff. Seevice is always done in a timely fashion, even when there are several scheduled and express ap More

by Kasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Byers Subaru Dublin responded

Thank you for your wonderful review of Byers Subaru Dublin, we are thrilled to hear that you consistently experience great service during your visits with us. I am glad that our team works together seamlessly and provides friendly and timely service. We truly appreciate your continued loyalty as your first choice for car service. We are also delighted to hear such positive feedback about Bob! He embodies the customer-oriented mindset that we strive for at Byers Subaru Dublin. We will be sure to pass along your kind words to him and recognize his exceptional customer service. Thanks again for taking the time to share your thoughts and we look forward to seeing you on your next visit!

May 04, 2024

The delearship personnel were all very helpful and knowledgable. The buying process was efficient and transparent. More

by chriskaiser1955@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Atef Behery
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May 14, 2024 -

Byers Subaru Dublin responded

Thank you for taking the time to share your positive experience, Chris! We are pleased to hear that your visit to Byers Subaru Dublin was both helpful and efficient. Our team strives to provide the best service and information possible, so it's great to hear that they were able to assist you with your purchase. Thank you for choosing Byers and we hope to see you again in the future!

May 03, 2024

The entire staff from Aiden to Jesse to John everyone was helpful and there was zero pressure. Very knowledgeable group. Also very good deal. If looking for a Subaru you should give them a chance to earn you More

by jkaakelsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiden and Jesse, John Gregory
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May 07, 2024 -

Byers Subaru Dublin responded

Thank you for trusting Byers Subaru Dublin with your car-buying experience! We are delighted to hear that our excellent staff, including Aiden, Jesse and John, provided you with a pressure-free and knowledgeable experience. We strive to provide our customers with the best deals possible and we are glad we could exceed your expectations. Thank you for giving us a chance to earn your business and we look forward to serving you again in the future.

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