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Byers Subaru Dublin

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.7
1,687 Reviews
Byers Subaru Dublin has the new or used car you have been searching for "near me" at a price you can afford. With a friendly and helpful sales staff, highly skilled Subaru mechanics and multiple automotive certifications, Byers Subaru Dublin is your new Subaru dealer serving Columbus. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used Subaru dealership. Learn more about what makes us great and sets us apart on our Why Buy from Us page. Visit us today and take a test drive in your dream Subaru or give us a call.
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2455 Billingsley Rd

Columbus, OH

43235

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Showing 1,687 reviews

May 29, 2024

I was treated very attentively and kindly Jorge was absolutely great! He made sure my car was the right fit for me. More

by tiffini1993
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Byers Subaru Dublin responded

Thank you for the wonderful review, we appreciate it! We are delighted to hear that you had such a positive experience at Byers and with Jorge. Our team takes great pride in providing attentive and kind service to our customers, and we are glad to know that it was reflected during your visit. Your satisfaction is our top priority, and we are happy that Jorge went above and beyond to ensure your car was the perfect fit for you. Thank you for choosing Byers and we hope to see you again in the future!

May 26, 2024

Tech were suppose to fix door window that would stop and not close. Charged me over $750.00 to fix the window. Window stop working less then 25hrs after I picked the car up from dealership. I called service More

by MRBROWN2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Day
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Scott, Ann Hill
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May 28, 2024 -

Byers Subaru Dublin responded

We are extremely sorry to hear about the frustration and inconvenience you have experienced with our service. As a company, we strive to provide top-quality service and it is clear that we fell short in this instance. We understand how important it is to have a working window for your vehicle, and we apologize for any inconvenience caused by its malfunction. We would like to make things right and remedy the issue as soon as possible. Our team will reach out to you directly to discuss the best course of action for resolving this problem. Thank you for bringing this to our attention, and we hope to regain your trust in us in the future.

May 24, 2024

Always very professional, wanting to make sure all questions answered, friendly and helpful. Waiting area very comfortable More

by Brubeck52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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May 24, 2024 -

Byers Subaru Dublin responded

Thank you for taking the time to write this positive review! We are glad that you found our service to be professional and supportive. Providing top-notch customer service is our priority and we work hard to ensure that all of our customers have a comfortable experience. We hope to see you again soon at Byers!

May 24, 2024

I’ve had two services performed in a month, one minor, one more major (ac compressor), and it was great! My service advisor Maria was wonderful and kept me informed throughout. I compared prices with inde More

by pall_dinner.07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
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May 28, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers for your recent vehicle services! We are so happy to hear that Maria provided you with excellent service and kept you informed throughout the entire process. It's also great to know that our prices were competitive with independent shops, we strive to offer the best value for our customers. If there is anything else we can do for you in the future, please don't hesitate to reach out. Thank you again for your patronage and recommendation!

May 23, 2024

No pressure sales. Good information and friendly atmosphere. Good selection of vehicles. Don’t know yet about service. More

by optionsteeler_98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monte Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Byers Subaru Dublin responded

Thank you for taking the time to leave a review, we are delighted to hear that you had a pleasant experience at Byers. We take pride in our no-pressure sales approach and strive to provide our customers with all the necessary information in a friendly atmosphere. We are constantly updating and expanding our vehicle selection, so be sure to check back often for new options. As for service, we can assure you that our team is dedicated to providing top-notch care for your vehicle needs. Thanks again for choosing Byers and please do not hesitate to reach out if there is anything else we can assist you with.

May 23, 2024

Great job of servicing my car and reviewing what they did.no car wash /vacuum More

by jwg_goodearth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers for your car servicing needs. I'm happy to hear that our team did a great job and took the time to review what was done. However, it seems like we may have missed one important detail - the car wash and vacuum service that we typically provide. My sincere apologies for this oversight. Please let us know next time you bring in your car and we'll make sure it's taken care of to your satisfaction. Thank you again for trusting us with your vehicle. Have a wonderful day!

May 23, 2024

Saturday morning express drive thru rocks. Service was quick and accurate. Nice waiting room too. More

by dheintzelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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May 24, 2024 -

Byers Subaru Dublin responded

Thank you so much for the kind words and feedback, we're thrilled to hear that our service met your expectations at Byers. We've worked hard to create a convenient and efficient experience for our customers, and it means a lot to us that you enjoyed it. Our team takes pride in providing quick and accurate service, and we're happy to hear our waiting room was a pleasant place for you to relax. Thanks again for choosing Byers, and please don't hesitate to reach out if you need anything in the future. Have a great day!

May 22, 2024

Atef and Bob were amazingly helpful! The process was very pleasant, and both Atef and Bob answered all questions and provided ample and clear information. Very happy with our experience More

by rrobins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Atef Behery
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May 22, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru and leaving us a 5-star review! We are thrilled to hear that Atef and Bob provided excellent service and made your experience with us pleasant. Our team takes pride in providing helpful and informative assistance to our customers, so it's great to know they delivered on that. Enjoy your new vehicle and we hope to see you again soon at Byers Subaru in Dublin!

May 22, 2024

Atef Behery made my experience buying my new Forester easy and painless. He was so kind and took his time explaining to me the difference between the cars I was looking. The day I picked up my car he too More

by mam1172
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Holland, Atef Behery
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May 22, 2024 -

Byers Subaru Dublin responded

Thank you for taking the time to leave a review, we are thrilled to hear that you had such a positive experience purchasing your new Forester with Atef! We will be sure to pass along your kind words to him. At Byers, our top priority is providing exceptional customer service and finding the perfect vehicle for each of our customers. We are so happy that Atef was able to make your car buying experience easy and enjoyable. Thank you for choosing Byers and we look forward to seeing you again in the future!

May 22, 2024

The advisor was pleasant and knowledgeable. I’m very happy with everything! Thank you so much! More

by mojian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Hoffman
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May 23, 2024 -

Byers Subaru Dublin responded

Thank you so much for sharing your positive experience at Byers Mazda, and thank you for choosing us as your dealership. We are thrilled to know that Michael provided such a pleasant and knowledgeable service during your visit. It is always our goal to make sure every customer is satisfied with their purchase and understands all the features of their new car. We truly value your recommendation to your friends, it means a lot to us when our customers spread the word about our exceptional customer service. Thank you again for choosing Byers and we look forward to assisting with any future needs or questions you may have. Happy driving!

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