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Byers Subaru Dublin

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.7
1,653 Reviews
Byers Subaru Dublin has the new or used car you have been searching for "near me" at a price you can afford. With a friendly and helpful sales staff, highly skilled Subaru mechanics and multiple automotive certifications, Byers Subaru Dublin is your new Subaru dealer serving Columbus. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used Subaru dealership. Learn more about what makes us great and sets us apart on our Why Buy from Us page. Visit us today and take a test drive in your dream Subaru or give us a call.
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2455 Billingsley Rd

Columbus, OH

43235

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Showing 1,653 reviews

June 18, 2024

They were very quick in servicing my car. However, they did try to upsell me an engine air filter at $50 that I bought on Amazon for $13 and installed myself. More

by annamarie1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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Jun 19, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers for servicing your car! I'm glad to hear that our team provided you with quick and efficient service. We always want to make sure our customers have the best experience possible when coming to us for any automotive needs. I apologize if there was any miscommunication about the engine air filter. Our goal is never to upsell unnecessary items, but rather provide our customers with the best quality products for their vehicles. We appreciate you bringing this to our attention and we will make sure to review our pricing and procedures for future interactions.

June 17, 2024

Atef was wonderful to work with! Felt very comfortable working with the entire staff. Did not feel at all pressured. Our questions were answered to our satisfaction. More

by kennabro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Atef Behery
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Jun 18, 2024 -

Byers Subaru Dublin responded

Thank you for taking the time to share your experience with us, Byers. We're thrilled to hear that Atef and our team provided a comfortable and pressure-free environment while answering all of your questions to your satisfaction. As a company, we strive to ensure the highest level of customer service and satisfaction, and are delighted to see we met that goal during your visit. We value your feedback and appreciation for our efforts. Please let us know if there is anything else we can do for you in the future. We look forward to welcoming you back anytime!

June 16, 2024

Atef was just awesome! Got a good out-the-door price via email and the pickup process was quick and easy. More

by jakets985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Laub, Atef Behery
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Jun 17, 2024 -

Byers Subaru Dublin responded

Dear valued customer, Thank you for choosing Byers for purchasing your new vehicle! We are thrilled to hear that Atef provided you with an awesome experience and that you were able to get a great deal through email. Our goal is to make the car buying process as quick and easy as possible, so we are happy to hear that your pickup went smoothly.

June 15, 2024

Very good services make purchase simple I have purchased 3 new car from this location More

by kevin.xie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Haskins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Day
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Atef Behery, Ann Hill
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Jun 17, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers and taking the time to leave us a review! We are thrilled to hear that our services have made your car purchase experience simple and successful. It's been a pleasure serving you, and we truly appreciate your loyalty as a three-time customer. We'll continue striving to provide top-notch services and make your future purchases just as easy. Thank you again for choosing Byers!

June 15, 2024

Good work , done timely and very friendly staff. Happy with the great complete outcome. Thanks More

by SLIGAWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
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Jun 18, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers for your recent project! We greatly appreciate your kind words about our team and their efficiency in completing the work. Customer satisfaction is always a top priority for us, and we are thrilled to hear that you are happy with the outcome. Thank you again for your business, and we look forward to working with you in the future!

June 14, 2024

Everyone was knowledgeable, courteous and made us feel welcome. We felt like we made good friends with sound advice. More

by danandt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Hoffman
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Jun 17, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers and taking the time to write a review! We strive to make sure all of our customers feel welcome and well taken care of, so it is wonderful to hear that was your experience. We are glad to have made good friends with you and provided sound advice. We hope to have the opportunity to serve you again in the future. Thanks for your support!

June 14, 2024

The service at the most recent visit was NOT thorough. Services that needed to be completed , did not occur. However, staff was accommodating when I drove my car back & brought it to their attention. . More

by BAJAN815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trish
Report | Print
Jun 19, 2024 -

Byers Subaru Dublin responded

Thank you for taking the time to leave us a review of your recent visit to Byers. We value feedback from our customers as it helps us improve our services. I am so sorry to hear that the services during your visit were not completed thoroughly, but I am glad that our staff was accommodating when you brought this to their attention. We will definitely take your feedback into consideration and make sure we are more thorough in the future. If there is anything else we can do to make your next visit more enjoyable and seamless, please do not hesitate to let us know. Thank you again for choosing Byers and we hope to see you again soon!

June 12, 2024

Honest Fair Helpful Goes above and beyond Patience I have come in to Subaru for the last few months working each month to make my car safe for a long trip but I’ve been patient and l More

by CRISISSTOPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Jun 18, 2024 -

Byers Subaru Dublin responded

We are so grateful for your continued support and loyalty to Subaru. I'm pleased to know that you have found our team at Byers to be honest, fair, helpful, and willing to go above and beyond for you. Your safety is our top priority and it's wonderful to hear that we have been able to assist you in making your car safe for your upcoming trip. Thank you for taking the time to share your kind words with us. We truly value your feedback and look forward to providing even more exceptional service in the future.

June 12, 2024

Everyone i met at the dealership was great. We had a great experience and love the car. More

by Rich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aidan Phipps
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Jun 19, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers and taking the time to share your positive experience, we truly appreciate it! Our team is dedicated to providing exceptional service and making sure our customers are happy with their vehicles. We're thrilled to hear that you had a great experience and are loving your car. Thank you again for choosing Byers, we look forward to seeing you again in the future!

June 12, 2024

They are fast and helpful in making repair decision. My repairs were done quickly and on budget. More

by Franktaddison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Jun 17, 2024 -

Byers Subaru Dublin responded

Thank you for taking the time to leave a review, we really appreciate it! We're so glad our team was able to help you make a decision and get your repairs done quickly and on budget. Our goal is always to provide top-notch service to our customers. Please don't hesitate to reach out if there's anything else we can assist you with in the future. Thanks again for choosing Byers!

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