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Byers Subaru Dublin

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.7
1,574 Reviews
Byers Subaru Dublin has the new or used car you have been searching for "near me" at a price you can afford. With a friendly and helpful sales staff, highly skilled Subaru mechanics and multiple automotive certifications, Byers Subaru Dublin is your new Subaru dealer serving Columbus. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used Subaru dealership. Learn more about what makes us great and sets us apart on our Why Buy from Us page. Visit us today and take a test drive in your dream Subaru or give us a call.
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2455 Billingsley Rd

Columbus, OH

43235

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Showing 1,574 reviews

December 26, 2024

Waiting room was OK. It took over an hour for a oil change and tire rotation. More

by v_e_black
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ann Hill
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Dec 27, 2024 -

Byers Subaru Dublin responded

Thank you for sharing your feedback. We’re sorry to hear that your experience fell short of expectations, especially when it comes to the time it took for your oil change and tire rotation. We strive to provide efficient service while maintaining the quality of our work, and we regret that we missed the mark during your visit. Your feedback is valuable, and we’ll use it to improve our processes to serve you better in the future. Thank you for bringing this to our attention!

December 25, 2024

Brandon Jackson was helpful and knowledgeable! I felt taken care of and feel like I made the right decision. More

by ahanson.mohs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gregory
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Dec 26, 2024 -

Byers Subaru Dublin responded

Hi Brandon, Thank you so much for your kind words! We're thrilled to hear that you felt taken care of and confident in your decision. Brandon truly embodies the helpful and knowledgeable service we strive for every day. If there’s anything else we can assist you with, don’t hesitate to reach out. Thanks again for sharing your experience!

December 23, 2024

Professional, efficient, quick & clean. Knowledgeable & takes their time discussing options about your repair or services. More

by bvilburt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Laub, Ann Hill, Chad Braunbeck
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Dec 27, 2024 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that you found our service professional, efficient, quick, and clean. It’s always our goal to provide knowledgeable support while taking the time to discuss all available options. Your feedback means a lot to us, and we look forward to assisting you again in the future!

December 23, 2024

They installed rotors that were too thick which caused the wheels to overheat just 3 miles after leaving the dealership. Smoke was pouring out of the front wheel well. Eventually they corrected the proble More

by melickw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany DePascale, Danny Corsi, Jeffrid Oliva
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Dec 27, 2024 -

Byers Subaru Dublin responded

Thank you for sharing your feedback. We sincerely apologize for the inconvenience and frustration you experienced during your visit. Ensuring the safety and satisfaction of our customers is always a top priority, and we are sorry to hear about the issue with the rotors and the difficulty you had reaching us by phone. We are glad the problem was eventually corrected, but we understand that the process fell short of your expectations. Your comments are incredibly valuable, and we will use them to improve our communication and service processes moving forward. If there are any lingering concerns or issues you'd like to discuss further, please don’t hesitate to reach out directly. Thank you for giving us the opportunity to make things right. We truly appreciate your patience and your feedback.

December 23, 2024

We are a long team customer and continue to come back due to our positive experiences. Love our new Ascent! More

by trishnwilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Atef
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Dec 27, 2024 -

Byers Subaru Dublin responded

Thank you so much for your loyalty and for sharing your positive experience! We’re thrilled to hear you’re loving your new Ascent. Your continued support means the world to us, and we look forward to providing you with even more great experiences in the future. Enjoy your new purchase!

December 22, 2024

Maria is an Angel . And Byers is one excellent place to take your car ! I got a flat tire .. and instead of panicking (which I did ) I reached out to Byers . Aka Maria More

by avon.estherb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
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Dec 27, 2024 -

Byers Subaru Dublin responded

Hi, thank you so much for the wonderful review! We're thrilled to hear that Maria was able to assist you during a stressful situation and get you back on the road so quickly. She's truly a gem, and we're lucky to have her on the team. Your kind words mean the world to us, and we're so glad you had a positive experience with Byers. If you ever need anything else, don't hesitate to reach out. Drive safe!

December 22, 2024

Service stuff good and able to get answered all my questions: total time it took to complete my service as expected More

by nmvprasad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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Dec 27, 2024 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that our team was able to answer all your questions and that your service was completed within the expected time frame. Your feedback means a lot to us, and we’re glad we could meet your expectations. If there's anything else you need, feel free to reach out anytime.

December 21, 2024

The team was very professional and kind. The work was completed in a timely fashion More

by costin.dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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December 21, 2024

Very helpful. Bought a car in 2020 and returned for second car on 2024. If need be will retern again. More

by bensallyball
Recommend Dealer
Yes
Employees Worked With
Teresa Hoffman
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December 21, 2024

Very prompt and courteous Very good at keeping you informed on what is going on More

by bkhen99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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