Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Byers Subaru Dublin

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.7
1,632 Reviews
Byers Subaru Dublin has the new or used car you have been searching for "near me" at a price you can afford. With a friendly and helpful sales staff, highly skilled Subaru mechanics and multiple automotive certifications, Byers Subaru Dublin is your new Subaru dealer serving Columbus. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used Subaru dealership. Learn more about what makes us great and sets us apart on our Why Buy from Us page. Visit us today and take a test drive in your dream Subaru or give us a call.
Contact Dealership
View Awards

2455 Billingsley Rd

Columbus, OH

43235

Directions

By Type

Showing 1,632 reviews

March 01, 2025

The Service Center was able to take my vehicle in for a check engine light even though I had no appointment. They also got me a courtesy car. I was very grateful. I would like to add a negative comment More

by dallavallers
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Burns, Steve (service), Angela (pay window)
Report | Print
Mar 03, 2025 -

Byers Subaru Dublin responded

Thank you for sharing your feedback and for the five-star review! We're glad we could promptly assist with your check engine light and provide you with a courtesy car—it means a lot to us that you had a positive experience with our service team. We want to sincerely apologize for the concern regarding your missing items. This is never the experience we want for our customers, and we take such matters very seriously. While we cannot confirm what may have happened, we will review this situation internally to ensure all belongings are handled with the utmost care and respect in the future. Thank you for bringing this to our attention, as it helps us improve. If there’s anything further we can do or if you’d like to discuss this in more detail, please don’t hesitate to reach out directly. We appreciate your trust in us and look forward to serving you again!

February 28, 2025

Easiest car buying experience we’ve ever had. Very happy with the car, dealer and service so far. More

by daniel.panepinto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 28, 2025

Desk staff were friendly, shop staff were friendly, cashier at the end was super friendly. Chair was comfy in waiting area. Bathroom stall was nearly out of toilet paper but restock cart was easily acc More

by Abby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean at desk was nice
Report | Print
February 27, 2025

I was just in for and oil change and tire rotation. They were very busy but got me in and out quickly. I prefer to go the dealership even though it can be done a lot less expensive elsewhere. More

by dwsowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blayne Wagner
Report | Print
February 22, 2025

Maria was friendly and courteous and answered all my questions. Service was completed quickly. The waiting area was comfortable. More

by lalalanka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Report | Print
Feb 24, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words. We're thrilled to hear that Maria provided friendly and courteous service while addressing all your questions. It's wonderful that you found the waiting area comfortable and that the service was completed quickly. Your feedback means the world to us, and we look forward to assisting you again in the future!

February 22, 2025

I waited for my service and it was completed within an hour. Service adviser kept me updated. More

by n4sneds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Feb 24, 2025 -

Byers Subaru Dublin responded

Thank you for sharing your experience with us! We're so glad to hear that your service was completed quickly and that our service advisor kept you informed throughout the process. Providing efficient and transparent service is very important to us. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support!

February 22, 2025

Very responsive and accurate service. Felt everything was done to help me no extra pressure More

by mlknell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean service
Report | Print
Feb 24, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words. We’re thrilled to hear you found our service responsive and supportive. Your comfort and satisfaction are always our top priorities, and it’s wonderful to know we could assist you without adding any pressure. If there’s anything else we can help you with, please don’t hesitate to reach out.

February 20, 2025

Courteous and professional service. The service center is efficient and thorough and provides timely feedback. More

by STEFANIAQUILTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia in service.
Report | Print
Feb 24, 2025 -

Byers Subaru Dublin responded

Thank you for your kind words and thoughtful feedback! We’re thrilled to hear that you found our team courteous and professional. Providing efficient service and timely communication is something we take great pride in, and it’s wonderful to know we met your expectations. We look forward to assisting you again in the future!

February 20, 2025

Completely disappointed with the dealership. A brand new car has had the battery replaced twice, been towed from our home and had multiple error codes. Techs don’t know how to work on it. We hav More

by miller_trm
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Byers Subaru Dublin responded

Thank you for sharing your experience. We truly apologize for the issues you've encountered with your new vehicle and the frustrations this has caused. This is not the level of service or support we strive to provide, and we completely understand your disappointment.

February 19, 2025

Very good I enjoyed my time with Subaru. They addressed my issue pleasantly and in a time effective manner More

by MSMITH10131
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Feb 19, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words. We're thrilled to hear that you had a great experience with Subaru and that we were able to address your issue efficiently and pleasantly. Your satisfaction means the world to us, and we look forward to assisting you again in the future!

1
...
3
4
5
...
164