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Byers Subaru Dublin

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.7
1,599 Reviews
Byers Subaru Dublin has the new or used car you have been searching for "near me" at a price you can afford. With a friendly and helpful sales staff, highly skilled Subaru mechanics and multiple automotive certifications, Byers Subaru Dublin is your new Subaru dealer serving Columbus. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used Subaru dealership. Learn more about what makes us great and sets us apart on our Why Buy from Us page. Visit us today and take a test drive in your dream Subaru or give us a call.
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2455 Billingsley Rd

Columbus, OH

43235

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Showing 1,599 reviews

February 03, 2025

Always communicates well with owner! Many times the car is ready early and contacts with owner. Updated owner as it progresses. More

by nstraul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria
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Feb 04, 2025 -

Byers Subaru Dublin responded

Thank you so much for your thoughtful review! We're thrilled to hear that you appreciate our communication and timely updates. It’s always our goal to keep our customers informed and ensure everything runs smoothly. Your satisfaction means the world to us, and we’re so glad we could exceed your expectations. Looking forward to serving you again!

February 02, 2025

Brandon did a great job with me and kept me notified about the progress of my service. I’m grateful for the use of the courtesy car—it was incredibly helpful! More

by BENSONW61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Feb 04, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that Brandon provided great service and kept you updated throughout the process. We're also glad the courtesy car made things more convenient for you. Your satisfaction means a lot to us, and we truly appreciate your feedback. If there's anything else we can assist you with, don't hesitate to reach out!

January 31, 2025

Zach made sure I got the car I wanted! Even when I was being unreasonable More

by JMPETERS92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 31, 2025

They were very professional and courtious got the job finished. The with 2nd issue of tires helped us get get a better selection of tires than from another discount tire store. More

by ardekster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben 5 stars
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January 24, 2025

Did not fix problem. Seemed to try and cover it up to not have to use our warranty. More

by Faith.williams1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany
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Jan 27, 2025 -

Byers Subaru Dublin responded

Thank you for sharing your feedback. We sincerely apologize for any frustration caused and are truly sorry to hear about your experience. Ensuring that our customers receive effective solutions and support is very important to us. We’d like the opportunity to address this issue and make things right. Please reach out to our customer service team so we can review your situation in detail and provide the assistance you deserve. Thank you for bringing this to our attention.

January 20, 2025

Good service, friendly employees, nice waiting area amenities and kids area. Easy to schedule appointments online. More

by MKP8889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Haskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our service, found our team friendly, and appreciated the amenities and kids area. It’s also great to know that our online scheduling made things easier for you. Your feedback means a lot to us, and we look forward to seeing you again soon!

January 19, 2025

Everyone at the dealership is always so nice, communication so far has been thorough and the service is always fast! The central call center is a little less informed than they should be, but i More

by cathy27
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Byers Subaru Dublin responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you've found our team to be kind, our communication thorough, and our service fast. We truly value your feedback and are always looking for ways to improve. We sincerely apologize for the inconvenience caused by the central call center's time estimates. Your point is well-taken, and we'll work on enhancing our communication in this area to better serve all of our customers, no matter their location. Thank you again for your support and for letting us know where we can improve. If there’s anything else we can assist you with, please don't hesitate to reach out. We're here to help!

January 18, 2025

Needed my car repaired and they took my warranty and fixed the problem that day. Great service. Bill was explained in depth by some nice guy who's name I didn't catch. More

by petelovesnina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Scott
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January 18, 2025

The dealership was in a convenient location with a landmark to help find it. The rep, salesperson was polite, knowledgeable and efficient. They were able to help with finding the correct fit for me qu More

by bmwjet
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sara Marcum
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January 18, 2025

Byers handled an issue with my Forrester quickly and at low cost. I was on a tight schedule and they got me in quickly, cost as estimated and filled up the tires on my mom’s car while we waited! Everyone w More

by CHASESAWYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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