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Byers Subaru Dublin

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.7
1,546 Reviews
Byers Subaru Dublin has the new or used car you have been searching for "near me" at a price you can afford. With a friendly and helpful sales staff, highly skilled Subaru mechanics and multiple automotive certifications, Byers Subaru Dublin is your new Subaru dealer serving Columbus. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used Subaru dealership. Learn more about what makes us great and sets us apart on our Why Buy from Us page. Visit us today and take a test drive in your dream Subaru or give us a call.
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2455 Billingsley Rd

Columbus, OH

43235

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Showing 1,546 reviews

January 01, 2025

The oil changing and replament tire service is excellent excellent. They are quick with to perform the necessary work and the people arecourteous. More

by SPANIDIO_GRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
3.0
This rating includes all reviews, with more weight given to recent reviews.
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January 01, 2025

Very friendly and helpful. Serviced what we asked done and was willing to work with us. More

by margaretruebush
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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December 30, 2024

Great service and a super friendly staff! Byers Subaru took great care of us quickly. More

by musicbird
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Byers Subaru Dublin responded

Thank you for your kind words! We’re thrilled to hear you had a great experience and that our staff made such a positive impression. Taking care of our customers quickly and efficiently is always our priority. We truly appreciate your support and look forward to assisting you again in the future!

December 30, 2024

Was so impressed with my first service experience with Byers Subaru! Tanner the Service Specialist was great coordinating my first service on my used Outback with a previously ordered parts installation. More

by denise.pennell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Stevens in Service; don't recall parts representative.
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December 29, 2024

Misdiagnosed, charged me full price, admitted they were wrong, still charged me full price! I will never buy here, get service here, or do anything here. This dealership’s service is the reason I will ne More

by PHILMELILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean.
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Dec 30, 2024 -

Byers Subaru Dublin responded

Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you encountered. It’s never our intention to provide anything less than exceptional service, and it’s clear we fell short in your case. We take feedback like yours very seriously, as it helps us identify areas where we need to improve. If you’re open to it, we’d like to learn more about what happened and work towards making things right. Please don’t hesitate to reach out to us directly so we can address this matter further. Your trust is important to us, and we regret that we’ve disappointed you.

December 28, 2024

Your technicians are dishonest liars and completely unprofessional. I am going yo report you to the better business bureau More

by wilcox.l.debi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ann Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
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December 27, 2024

They don’t return voicemails. Hard to get a regular appointment scheduled (a wk in advance) and to ask questions & voice concerns. Used Toyota Direct for at least 25 yrs and had More

by serb001
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trish was snippy
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December 27, 2024

Very professional and answered all my questions. Took time to go over all items serviced. More

by rjjmeeks43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear you had a positive experience and that all your questions were answered thoroughly. Taking the time to ensure everything is clear and serviced properly is always our priority. If there's anything else we can assist you with, don't hesitate to reach out!

December 27, 2024

They are pleasant to work with. They are efficient and get things done on time. They are able to troubleshoot issues. They like dogs! More

by susanmariemcraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 27, 2024

My experience went very smooth and easy. I got a great deal on a new Forester. I’m very pleased with my experience. More

by nicole.parker483
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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