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Byers Subaru Dublin

Columbus, OH

4.7
1,384 Reviews
Byers Subaru Dublin has the new or used car you have been searching for "near me" at a price you can afford. With a friendly and helpful sales staff, highly skilled Subaru mechanics and multiple automotive certifications, Byers Subaru Dublin is your new Subaru dealer serving Columbus. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used Subaru dealership. Learn more about what makes us great and sets us apart on our Why Buy from Us page. Visit us today and take a test drive in your dream Subaru or give us a call.
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2455 Billingsley Rd

Columbus, OH

43235

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Showing 1,384 reviews

October 07, 2024

The people were very friendly and understanding. Brittani explained what was needed to service my car and made sure it was done quickly. More

by bdavish2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittani
October 07, 2024

I had a great customer service experience. Staff is very personable and courteous! It was easy and hassle free! More

by trisha.renae94
Recommend Dealer
Yes
Employees Worked With
Greyson Gann
October 06, 2024

I took my car in to have a "Check Engine" light analyzed. They weren't able to recreate the cause, although they thought it was related to a single misfire in one cylinder after the car has been sitting out More

by Germain Honda Service Review
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

It was the easiest car buying experience I’ve ever had. They were all excellent! More

by Delong.keith
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Easy appointment- knew what to expect. Timely work completion. Brittany Depascale answered all my questions and researched my concerns to order a new seat. More

by diana1991us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRITTANY DEPASCALE
October 05, 2024

Byers Subaru was great to work with, for they met my needs in an efficient and professional manner More

by mgoracing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Thank you Dawson letting us pick our suburu had three cars to pick on he was understanding and had a lot of patience Dawson explain everything to us along with will when it came with the finances had som More

by tmhampshire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawson and will
October 04, 2024

Worst experience with last service. I have informed clearly about what to be taken care in advance but nothing done. More

by qudrath.hussain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ann Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Byers Subaru Dublin responded

Thank you for sharing your feedback. We sincerely apologize for not meeting your expectations. Your details are important to us, and we regret any inconvenience caused. We’d like to make it right—please contact our support team so we can ensure your concerns are addressed promptly. Thank you for giving us the opportunity to improve.

October 04, 2024

Disappointed that I was told I would have to pay a $170 diagnostic fee for something that took AutoZone a total of 5 minutes to diagnose. Ended up being $201 and that cost isn’t removed when you have the r More

by amcboone12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No clue who Ann Hill is
Oct 04, 2024 -

Byers Subaru Dublin responded

Thank you for sharing your feedback with us. We're sorry to hear that your experience didn't meet your expectations. We understand how frustrating unexpected costs can be and appreciate your bringing this to our attention.

October 04, 2024

Quickly checked the car in for the appointment and got it done and ready to go withoout hassle More

by JANA.BERGFELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leele
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