Byers Subaru Dublin
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Simple and Easy I found my way Byers Mazda Subaru through TrueCar.com. Joey found a car on the lot that was the best match for model and feature set I was looking fo I found my way Byers Mazda Subaru through TrueCar.com. Joey found a car on the lot that was the best match for model and feature set I was looking for and priced the vehicle with up-front transparency. When it came time to negotiate the price and financing, he worked with me on the trade-in, pricing, and financing to meet the monthly budget number I needed to drive the car off the lot. It was an easy, no-hassle experience. Very refreshing to not feel pressured the instant I walked onto the lot. More
New Forester When I arrived at Byers Subaru, I already knew what I wanted to buy--just wanted to test drive a Forester with EyeSight to be sure. I called Chad for When I arrived at Byers Subaru, I already knew what I wanted to buy--just wanted to test drive a Forester with EyeSight to be sure. I called Chad for an appointment. He asked a lot of questions, and when I arrived, he had the car ready to go--and it had every option I had mentioned to him. He walked me through a real-life demo of the EyeSight, Lane Assist, BlindSpot, and Adaptive Cruise Control features. (We didn't practice Pre-Collision Braking/Throttle Management, but I'll forgive him for that!) He was great about answering all my questions, offering further information, but not killing me with details that I wasn't interested in. Throughout the purchase process, he was good about checking in with the finance group and updating me on the timing so that I never felt forgotten in the system. After I mentioned my love of kayaking, he also went out of his way to contact a fellow kayak-lover about an innovative load-and-rack system. At the end of day, having now both the new Forester and my old car in the parking lot, Chad drove one home for me! Thanks, Chad! More
New Car Purchase My sales person was Chad Sneed. Chad was the first person to great me at the door and asked me and my wife if he could help. I told Chad we were think My sales person was Chad Sneed. Chad was the first person to great me at the door and asked me and my wife if he could help. I told Chad we were thinking about buying a new car and wanted to look over the Subaru Outback. Chad spent and exceptional amount of time going over the different features of the Subaru Outback and wanted to make sure he answered all our questions and concerns. This visit was on a late Sunday afternoon and we told Chad we wanted to think about this purchase a little more but would be sure to ask for him on any return visit. Several days later we returned to talk with Chad and get further answers to some of our additional questions. Being satisfied this was the vehicle we wanted to purchase in the color of our choice and agreeing to a price the car was ordered. This buying experience was very smooth and most helpful. I could not have asked for a better Salesperson. More
Traveled 2.5 hours one way to the dealership Very good selection of used Subaru outbacks. I couldn't find the car I wanted in my area - found several I was interested at BYERS several hours away Very good selection of used Subaru outbacks. I couldn't find the car I wanted in my area - found several I was interested at BYERS several hours away. We worked the deal over the phone then I just went there to see if the car was acceptable and it was. Took a lot of the pain out of car buying. They stood by the agreed price (I've had other dealers that change their mind when you get there- HATE that.) Overall a good car buying experience. Thank you salesman Jeff Rettinger. More
Two Thumbs Up! WOW! I was absolutely blown away with my car buying experience at Byers. Past car dealings left me absolutely dreading the car buying process, but w WOW! I was absolutely blown away with my car buying experience at Byers. Past car dealings left me absolutely dreading the car buying process, but working with Michael Gordon was so refreshing! Extremely pleasant, knowledgeable, and helpful throughout the process. He wasn't just looking for a quick paycheck, he was looking for a lifelong, repeat customer! He also never let me leave the showroom hungry! :) More
Found the car I wanted asap The service was great. I knew what I wanted and was frustrated at another dealer when they kept trying to upsell, ignoring my specific request. You The service was great. I knew what I wanted and was frustrated at another dealer when they kept trying to upsell, ignoring my specific request. Your dealership provided the car I wanted, no hassle, and great service. I'm a long time Subaru owner and I'm delighted I can continue with another great car. The sales person was welcoming, helpful and the transaction went without a hitch. Thank you! More
Best car buying experience I have ever had. Chad is one of the most knowledgeable car sales person that I've ever dealt with. He knows the cars (Subaru and Mazda) inside and out, and doesn't ne Chad is one of the most knowledgeable car sales person that I've ever dealt with. He knows the cars (Subaru and Mazda) inside and out, and doesn't need to "check on that" when you ask a technical question about the cars, he knows all the ins and outs off the top of his head. This is something that I can't say about any other car sales person that I've ever bought from. Even as he dealt with more than one buying group as I was in there, I never felt neglected and he multitasked masterfully. Every time I've gone back in for any reason, Chad has personally hand washed my car, something he says he offers everyone that buys car from him. My next car will certainly be bought from him. More
So good, we've bouight two Subarus! In 2015, we purchased a new Legacy from Byers Subaru in Dublin and drove it with nearly total satisfaction. But after 18 months, realized that had we In 2015, we purchased a new Legacy from Byers Subaru in Dublin and drove it with nearly total satisfaction. But after 18 months, realized that had we bought an Outback, our satisfaction would have been total. So we returned to Byers Subaru after receiving an email offer. Our budget demanded that we keep the payments the same. No problem, Chad Sneed, while surprised to see us return so soon after he assisted us with the 2015 purchase, had us in the 2016 Outback in less time than it took us to drive in from Union County. The deal was made the easier for us with Subaru's guaranteed trade-in that Chad was ready to inform us about. In all likelihood, we'll not be trading for a while, but when we do, it'll be at Byers Subaru Dublin and we'll shop only when Chad Sneed is in the store! More
First time owner! Bought my first Subaru from Chad Sneed.. Very informative ... Never felt pressured.. Was able to locate and get the car we wanted!! Glad to be a Sub Bought my first Subaru from Chad Sneed.. Very informative ... Never felt pressured.. Was able to locate and get the car we wanted!! Glad to be a Subaru owner!! More
1st car buying experience - Subaru Legacy I came to Subaru in June 2015 and bought my first car with Mike Gordon. I came with my dad. We had been to a couple other dealerships - Ford , Chevy a I came to Subaru in June 2015 and bought my first car with Mike Gordon. I came with my dad. We had been to a couple other dealerships - Ford , Chevy and it came between a Chevy Cruz and the Subaru Legacy. What really won me over ( and my dad ) was how organized and knowledgable Michael was. Every question we had he knew the answer to. It was a great experience and I now will most likely only buy Subarus for the rest of my life! I've had my Subaru for over a year now and have had 0 issues and Michael gave his personal cell # , so when I do have questions he is super quick to answer. Amazing customer service and amazing experience. I highly recommend Michael and Subarus to anyone car shopping! More