Byers Subaru Dublin
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Delivered on what they said they would Salesman Chad Sneed was great. Did not take as long as other dealerships I have dealt with. Chad's knowledge of the car was very detailed. His ass Salesman Chad Sneed was great. Did not take as long as other dealerships I have dealt with. Chad's knowledge of the car was very detailed. His assistance in showing me how to work the electronics was perfect. JP in Finance was very helpful and no pressure. More
2018 Outback Atef and the staff was great - they priced matched what another dealer quoted me and provided an excellent customer experience. I will buy from The By Atef and the staff was great - they priced matched what another dealer quoted me and provided an excellent customer experience. I will buy from The Byers brand of dealerships again. More
Outstanding Experience Atef Behery is extremely knowledgeable and helpful. He was able to answer all of our questions about the different models, and was very efficient and Atef Behery is extremely knowledgeable and helpful. He was able to answer all of our questions about the different models, and was very efficient and patient in walking us through all of the features of our new car. He made the whole experience very pleasant and easy for us. More
Excellent, no-pressure buying experience Atef Behery provided helpful information and offered several opportunities to test drive and spend time with the car I was considering and ultimately Atef Behery provided helpful information and offered several opportunities to test drive and spend time with the car I was considering and ultimately purchased. He answered all of my questions and provided suggestions about things I should think about in the car shopping experience. Atef and everyone I encountered at Byers were friendly and accommodating. I'm very satisfied. More
Hassle free and quick car shopping experience We received E Price quote on a new Subaru and made an appointment to see and test drive the vehicle. Then the sales specialist helped us to make the d We received E Price quote on a new Subaru and made an appointment to see and test drive the vehicle. Then the sales specialist helped us to make the decision and went through all the options in detail. We got the best finance option and drove home the our new car within 5 hours. More
Great car buying experience, great sales help. Atef was very accommodating in helping me decide on the best car for my disability that will help me as my condition gets worse. I also needed somethi Atef was very accommodating in helping me decide on the best car for my disability that will help me as my condition gets worse. I also needed something that could assist in my upcoming move. With his knowledge he was able to point key differences between the forester and outback, specifically the towing capacity. Explaining that the outback can haul 1,700 more pounds in weight despite the cargo areas looking similar. Also explaining how the 2.5i and 3.6R engines can tow the same weight because of the gearing in the all wheel drive and torque distribution to the wheels that they can tow the same weight but I’ll see a much better gas mileage with the 2.5i for towing and how I would use the vehicle. Not to mention the gas mileage will be a definite improvement when I’m not towing. Over all, I think the 0-60MPH difference between the engines are 1.2 seconds. The 4 cylinder has great pep and feel with better savings in the future in gas costs. He made sure to go go over all the details of the car and explain every feature and the difference in the settings before I left the lot even in the rain while staying late. Then followed up with me a few days later to see if I had any other questions or concerns. You don’t want to buy a car your won’t be happy with, he makes sure the car you buy will meet your needs and wants being able to answer the questions you have. The whole experiance never felt pushing just for the sale. It was more about the customer being happy. Over all a great experiance, well informed and very knowledgeable sales person about the cars he sells to help you make a decision you will be happy with. This is my third Subaru from this dealership, I may drive back to Ohio when I need another in the future instead of dealing with a new dealership. Thanks, Scott More
Service department left me stranded without a vehicle I dropped my car for an 815am appointment with a printout of what the check engine code was. I stressed that I needed my car back the same day. At 4 I dropped my car for an 815am appointment with a printout of what the check engine code was. I stressed that I needed my car back the same day. At 430pm I still hadn't heard anything, so I called. I was told that while they had verified the engine code, I wouldn't be getting my car back. When I explained that I needed it to pick up my child, go to a committee meeting, and take my child to an appointment in the morning and needed a loaner, I was told the two they had were supposed to go out the next day so they couldn't help me. This is unacceptable when I made it clear I NEEDED my car back the same day. If it wasn't possible, I should have been warned so I could make other arrangements. UPDATE - since posting my review, I have been in touch with Mark Haag who apologized for the dealership and is working to do what he can to make-up for the issues. Doesn't excuse the crappy service I received, but at least someone cares enough to try to do something to make it right. More
Great Service! This was our third time working with Byers, and every time has been wonderful! We worked with Chad who was very helpful and listened to what we were w This was our third time working with Byers, and every time has been wonderful! We worked with Chad who was very helpful and listened to what we were wanting/looking for. The finance department and service department is also great! More
Family like I purchased a 2011 sti last Friday and beyond happy with it. Jeff rettinger and the entire staff there beyond helpful and had answers to any questions I purchased a 2011 sti last Friday and beyond happy with it. Jeff rettinger and the entire staff there beyond helpful and had answers to any questions about the car or the buying process. They gave me a home/ family treatment instead of just a random customer. More
Another awesome experience! Atef was, again, incredible to work with - he is so knowledgeable and willing to go above and beyond for his customers! This is our second car that we Atef was, again, incredible to work with - he is so knowledgeable and willing to go above and beyond for his customers! This is our second car that we’ve purchased with his help and the experience was just as awesome. Thanks so much for making the process of buying a car simple and stress free! More