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Byers Subaru Dublin

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
1,204 Reviews
Byers Subaru Dublin has the new or used car you have been searching for "near me" at a price you can afford. With a friendly and helpful sales staff, highly skilled Subaru mechanics and multiple automotive certifications, Byers Subaru Dublin is your new Subaru dealer serving Columbus. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used Subaru dealership. Learn more about what makes us great and sets us apart on our Why Buy from Us page. Visit us today and take a test drive in your dream Subaru or give us a call.
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2455 Billingsley Rd

Columbus, OH

43235

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Showing 1,204 reviews

August 14, 2024

I would rate it excellent. Washing the car with oil change adds a little extra More

by wiesey16191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 13, 2024

Easy to work with to set and modify appointments, nice waiting room. The service took longer than expected. More

by MMKOTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Byers Subaru Dublin responded

We're so glad to hear that you enjoyed your experience with Byers, we always strive to provide the best service possible. We understand that your time is valuable and apologize if your service took longer than expected. We appreciate your feedback and will take it into consideration when making improvements. Thank you for choosing Byers and we hope to see you again soon!

August 13, 2024

Clean, comfortable, easy to get to, great technicians. Sales staff easy to deal with, great selection. Great coffee machine. More

by artrules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny in service David M in service
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August 12, 2024

Your service is the best of the central Ohio area. Your customer service is impeccable and I never worry about not getting what I need or of what I do not need. Thank you for being efficient, kind a More

by oksana.boukhtina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Byers Subaru Dublin responded

Thank you for your kind words and 5-star review, Trish! We are delighted to hear that our customer service has met your expectations and provided efficient, kind, and caring service. We truly appreciate your business and look forward to serving you in the future! Have a great day!

August 11, 2024

I've leased my last 5 Subaru's from Byers Dublin and there is a reason I keep coming back. First of all I"ve been able to work with the same salesman (Atef) for each transaction and each transaction has More

by Doug
Recommend Dealer
Yes
Employees Worked With
Atef Behery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Byers Subaru Dublin responded

Dear valued customer, thank you so much for your continued loyalty to Byers Dublin. We are delighted to hear that you have been able to work with the same salesman, Atef, for all of your transactions and that he has provided outstanding service every time. Our team takes great pride in creating a friendly and positive experience for our customers and we're thrilled to know that our efforts have not gone unnoticed. Please let us know if there is ever anything we can do to make your Subie leasing experience even better. Thank you again for recommending us, we truly appreciate it!

August 08, 2024

Great service! No pressure! Helpful! Very happy!Efficient! Teresa was extremely helpful and enjoyed working with her. More

by oceankath1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Byers Subaru Dublin responded

Thank you for choosing to work with Byers, we're so glad to hear that you had a fantastic experience! We strive to provide our customers with a no pressure and efficient service, so it's great to know that was your experience. I'll make sure to pass on your compliments to Teresa, she will be delighted to hear that she was able to assist you in finding the perfect solution for your needs. Thank you again for your feedback and we look forward to working with you again in the future!

August 08, 2024

Great service area and waiting room lots of private spaces to work during the appointment. Fast wifi and plenty of snacks and refreshments. Good communication and an easy checkout experience. More

by hicks126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Byers Subaru Dublin responded

Dear Valued Customer, Thank you so much for leaving such a positive review of your experience at Byers! We are thrilled to hear that our service area and waiting room provided you with the privacy and amenities necessary for you to work during your appointment. Our team works hard to ensure that our customers have access to fast wifi and a variety of snacks and refreshments while they wait. It's great to know that you found our communication and checkout process to be easy as well. Your satisfaction is our top priority, so we appreciate your kind words about our services. Thank you again for choosing Byers, we look forward to serving you in the future!

August 07, 2024

Awesome experience with my recent 2025 Outback purchase. . Great customer service from initial visit to delivery. More

by kellyjeancollins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Depascale
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Aug 08, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers and congratulations on your new 2025 Outback purchase! We are thrilled to hear that you had an awesome experience with us and that our customer service stood out. At Byers, we strive to provide exceptional service from the first visit to the final delivery. We truly appreciate your positive feedback and are grateful for your support. Please let us know if there is anything else we can do for you in the future. Happy driving!

August 07, 2024

Service personal very pleasant and waiting room was clean and comfortable. Car ready in 45 minutes. More

by camilleslc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Byers Subaru Dublin responded

Thank you for taking the time to leave a review, we appreciate your kind words about our team and facilities. We strive to create a pleasant and comfortable environment for our customers while they wait for their car to be serviced. We are also pleased to hear that your car was ready in a timely manner. We look forward to seeing you again at Byers!

August 07, 2024

It all started with Joe Day and then moved on to Jimmy Holland and team; everyone at Team Byers Subaru Dublin is AWESOME! Knowledgable snd customer service focused! More

by rajsyal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Atef Behery
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Byers Subaru Dublin responded

Thank you for your kind words. We are thrilled to hear that Joe, Jimmy, and the rest of our team at Byers Subaru Dublin provided you with an awesome experience! Our goal is to provide exceptional service and we are happy to know our efforts didn't go unnoticed. We appreciate your support and hope to see you again soon. Safe travels!

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