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Byers Subaru Dublin
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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A Bright Light at the End of a Dark Accident Experience For the second time, Byers made the car-buying process a friendly, streamlined experience, and not at all the jumble of accessory confusion and paperw For the second time, Byers made the car-buying process a friendly, streamlined experience, and not at all the jumble of accessory confusion and paperwork shock that I'd experienced at other dealers in the past. Last year (2015), the process was as easy as walking in, meeting Chad Sneed, and saying, "I'd like a six cylinder Legacy in red, if you've got one." I checked a couple of options, Chad located one he could transfer in from a state away, and I picked it up a couple of days later. This year (2016), that car suffered a terrible fate. Mr. Haag, the service manager, was very accessible and easy to talk to regarding concerns I had prior to being informed that the vehicle was a loss. When I was finally able to get free time to pick up the new car (spitting image of the last one), I had already turned in my rental - and Chad went above and beyond to get me up to the dealership and come in on his day off to finalize and ensure my satisfaction. Sage Worl was extraordinarily easygoing and helpful in processing the paperwork, so I didn't feel intimidated or cowed in any way by the "Sign here"s and arcane language on the forms. And I drove away in what must have been record time, as I had told them I had an appointment to make, which they were happy to help me keep. Overall, I couldn't ask for a better experience with a car sale, nor a more helpful salesman than Chad. I only hope that I go there next time under happier circumstances (ie. not towing a wreck...). More
New Subaru Purchase This is the second car I purchased from Chad Sneed at Byers Subaru. I went back to him because of his professionalism and product knowledge. This is the second car I purchased from Chad Sneed at Byers Subaru. I went back to him because of his professionalism and product knowledge. More
Great Experience, Easy to Work with Joey was great to work with. He really paid attention to what we were looking for in our vehicle. I was impressed with the features, handling, and t Joey was great to work with. He really paid attention to what we were looking for in our vehicle. I was impressed with the features, handling, and the overall performance of the Subaru (I was initially leaning toward Lexus). Joey highlighted the benefits of a Subaru in a way that the information really stuck with you. He broke down industry jargon into clear concepts while never talking down to you. He found out how much research we had done before coming in (quite a bit) and tied in what we had seen online to the practical application and benefits. He also took my communication preference into consideration when we weren't ready to buy on first visit - I HATE being on the phone. He texted me and had just the right amount follow-up. We would definitely buy from him again. More
So easy! No high pressure! I wasn't looking for a Subaru originally but then there she was! Beautiful car. Jeff came out while we were looking through cars and there was no feel I wasn't looking for a Subaru originally but then there she was! Beautiful car. Jeff came out while we were looking through cars and there was no feeling of pressure from him. No, "we will get you driving today." More informative and friendly which I need. The same evening I was financed and any concerns that I had were addressed. Thanks, Jeff! -Kristy More
Fantastic Thanks to Jeff for helping me purchase my first car! He was knowledgeable and friendly and helped make the sale awesome. I would def reccomend this de Thanks to Jeff for helping me purchase my first car! He was knowledgeable and friendly and helped make the sale awesome. I would def reccomend this dealership More
Best experience I've had Never been to this dealership and didn't know what I was going to expect. Joey was the best he kept in touch with me on his days off and went out of h Never been to this dealership and didn't know what I was going to expect. Joey was the best he kept in touch with me on his days off and went out of his way to to give me a great experience. He was very knowledgeable and answered every question. The whole facility is friendly and great to deal with and LOVE my 2017 wrx and Joey made it happen with ease. More
Joey helped me find the Subaru of my dreams! Thanks to Joey, I just upgraded to a 2017 Subaru Forester! I previously owned a 2014 and loved it, but after driving it for 3 years I knew what was mi Thanks to Joey, I just upgraded to a 2017 Subaru Forester! I previously owned a 2014 and loved it, but after driving it for 3 years I knew what was missing and what I wanted in my next car. After talking with Joey, he took me to test drive and showed me all the upgraded features and changes that the new models have. He even showed me how to pair my phone with the car. Back at the dealership, he made the buying process an enjoyable experience. I never felt pressured to buy at any point, and he was very helpful with answering questions and explaining everything. I would recommend anyone looking to buy from this dealership to go see Joey! More
Jeff's the man! My wife and I just bought a 2013 Subaru Outback from Jeff and could not be more happy. We love the car but most importantly were pleased with the buyi My wife and I just bought a 2013 Subaru Outback from Jeff and could not be more happy. We love the car but most importantly were pleased with the buying experience. Jeff is a class act and made us feel totally comfortable the whole time we were at the dealer. I don't mind driving across town to do business at Byer's when they employ people like Jeff. A+ More
Easy to work with. Chad was great! He helped us figure out our end of lease options and worked to get us a good deal on a great car. He knows his stuff and used that i Chad was great! He helped us figure out our end of lease options and worked to get us a good deal on a great car. He knows his stuff and used that information to help us have a great experience. I'd definitely work with him again! More
Certified, Pre-Owned Subaru I began an online search for a used vehicle. Found one I liked at Byers Mazda Subaru. I sent an email requesting a test drive of the vehicle and con I began an online search for a used vehicle. Found one I liked at Byers Mazda Subaru. I sent an email requesting a test drive of the vehicle and conveniently arranged it with Allen Mack. The car was ready and waiting for the test drive, and Allen even let us drive it alone without tagging along. Surprised! But nice not to feel pressure of salesperson in car when trying to evaluate a vehicle. I was still looking at another vehicle at a different make/dealership but told Allen I would let him know of our decision one way or another that day. After test driving the other car, I decided on the used Subaru so returned to see Allen a couple of hours later. Negotiations were low pressure as neither party wanted to haggle forever. After a quick back and forth, deal was agreed and we were on way to the paperwork. Final details were gone over by Jay in Finance who explained things well re: 'wrap' warranty we decided to go with, title paperwork, etc.. All in all, it was one of the easiest car buying experiences I've had. Thank you gentlemen! Next...will see how the Service department does! More