Byers Subaru Dublin
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Good service, friendly employees, nice waiting area amenities and kids area. Easy to schedule appointments online. amenities and kids area. Easy to schedule appointments online. More
Everyone at the dealership is always so nice, communication so far has been thorough and the service is always fast! The central call center is a little less informed than they should be, but i communication so far has been thorough and the service is always fast! The central call center is a little less informed than they should be, but it didn’t have that much of an impact. They just don’t get the length of time quite right that you’ll need to have your car at the dealership, which isn’t a problem for me because I live crazy close, but it probably would be a hassle for someone else More
Needed my car repaired and they took my warranty and fixed the problem that day. Great service. Bill was explained in depth by some nice guy who's name I didn't catch. fixed the problem that day. Great service. Bill was explained in depth by some nice guy who's name I didn't catch. More
The dealership was in a convenient location with a landmark to help find it. The rep, salesperson was polite, knowledgeable and efficient. They were able to help with finding the correct fit for me qu landmark to help find it. The rep, salesperson was polite, knowledgeable and efficient. They were able to help with finding the correct fit for me quickly. They treated me very nicely. More
Byers handled an issue with my Forrester quickly and at low cost. I was on a tight schedule and they got me in quickly, cost as estimated and filled up the tires on my mom’s car while we waited! Everyone w low cost. I was on a tight schedule and they got me in quickly, cost as estimated and filled up the tires on my mom’s car while we waited! Everyone was helpful amd in good spirits! More
Just took a long time for an oil change and tire rotation, but other than that very good rotation, but other than that very good More
I needed a repair covered under warranty. They quickly determined the problem and replaced the part within the same day. Everyone was professional and kind. They quickly determined the problem and replaced the part within the same day. Everyone was professional and kind. More
In general the service provided was good. However I was disappointed with the $170 charge to diagnose intermittent problems with our entertainment system. The "fix" was to install an availabl However I was disappointed with the $170 charge to diagnose intermittent problems with our entertainment system. The "fix" was to install an available software update, but I had never been informed of the update prior to my visit. Updates are easy to install, and I have done all of the updates as soon as I was notified of their availability. I could have installed the update - and avoided the charge - if Subaru had informed me that the update was available. More