Byers Outlet
Columbus, OH
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This is the best experience I have had with a car dealership. The salesperson, Jerry Entingh was so professional and knowledgeable. I've called him since and he was extremely helpful. I would reco dealership. The salesperson, Jerry Entingh was so professional and knowledgeable. I've called him since and he was extremely helpful. I would recommend anyone to this dealership and will be reaching out to them in the future if I'm in the market again. More
Always a pleasure The service department and I have established a great working relationship. They are always professional, and I feel they don’t talk down to me becau The service department and I have established a great working relationship. They are always professional, and I feel they don’t talk down to me because I’m a woman. They communicate quickly and effectively when it comes to my Audi’s mechanical needs. More
Will not call back to schedule service I have called everyday this past week trying to schedule service for my Mercedes. Left a message each day for “Dan” to call back and schedule service. I have called everyday this past week trying to schedule service for my Mercedes. Left a message each day for “Dan” to call back and schedule service. Still no call back. I’ll find somewhere else to spend my $$$thousands$$$. More
Jaguar XE purchase Overall experience was great. Scott was very helpful. There was some issue with my original order but Byers gave really good deal to compensate. I wil Overall experience was great. Scott was very helpful. There was some issue with my original order but Byers gave really good deal to compensate. I will definitely recommend Byers for the purchase of your new deal. More
Awesome experience Scott Cramblett was awesome. He asked us about our needs and answered are questions professionally. Everyone made us feel at home. We will be back. We Scott Cramblett was awesome. He asked us about our needs and answered are questions professionally. Everyone made us feel at home. We will be back. We love our new vehicle. More
Great service Scott was great - had to make a quick purchase and he stepped up with speed and accuracy on the info I needed to make the purchase. Scott was great - had to make a quick purchase and he stepped up with speed and accuracy on the info I needed to make the purchase. More
Years of excellent service at Byer's Imports, Columbus, Ohio Being a long time customer of Byer's Imports keeps me coming back after years of "Excellent Customer Service". First let me State there is no other de Being a long time customer of Byer's Imports keeps me coming back after years of "Excellent Customer Service". First let me State there is no other dealership in the entire world that treats their customer with the ultimate respect and dignity that I receive "every time" I am at the dealership". From buying my first Jaguar in the early 90's to purchasing my 8th Jaguar last week. From the General Manager; Kevin King to Eric Friend the Jaguar Maintenance Director to my personal Jaguar mechanic, tommy,I love them all for being so honest and caring when it comes to the care and attention to detail when it comes to servicing all of my cars. I want to also personally thank Harmon Woodford, Justin and Scott in Jaguar sales for their exemplary customer service to me while purchasing my new XE Jaguar and all the other Jaguars purchased at Byer's. Jaguar North America and the Byer's Imports family should be proud to have such an amazing, knowledgeable talented group of individuals who represent the Jaguar brand. I am blessed to be in a wonderful dealership where each employee genuinely care about their customers. I say again thank you Byer's Imports for being so professional, courteous and above all respectible to me throughout all the years I dealt with Byer's Imports. Your #1 Jaguar Customer Minda McCoy Columbus, Ohio More
Great Purchasing Experience Although I pretty much knew the Jaguar model I was going to purchase, Corey provided a great overview of the standard and optional features availabl Although I pretty much knew the Jaguar model I was going to purchase, Corey provided a great overview of the standard and optional features available on the model I wanted and pointed out some of these during the test drive. The test drive confirmed my decision to purchase that Jaguar model. Given the limited inventory on the lot, Corey and Justin searched other dealerships to locate a vehicle that better matched with "wish list" with respect to color (exterior and interior) and optional equipment, and they arranged for that vehicle to be transported to Byers for me in about a week. They also discussed the available Jaguar incentives and arranged for the vehicle's financing. This was my second purchase at Byers Imports, and I've always been happy with their sales and service support. More
New Car Purchase The purpose of our visit to the Byers automobile dealership was for me to purchase a new car for my lady friend, who has always preferred Jaguars. We The purpose of our visit to the Byers automobile dealership was for me to purchase a new car for my lady friend, who has always preferred Jaguars. We were pleased that we were able to find a car that she liked and that a good deal on it could be put together. Once the financing snafu was resolved, the purchasing experience turned out to be a very positive one. More