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Byers Mazda - Service Center

Columbus, OH

4.6
231 Reviews

231 Reviews of Byers Mazda - Service Center

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March 30, 2018

Good service experience Professional staff got me in earlier than appointment and out quickly. They worked in an extra minor repair too. Will continue to drive out of my way More

by Dave N
Recommend Dealer
Yes
Employees Worked With
Mar 30, 2018 -

Byers Mazda responded

Thank you for sharing your experience with us and choosing us for your Service needs. It's great to hear that you were treated so well during your service. Should you need any additional assistance now or in the future please don't hesitate to reach out to us. Thank you again for sharing your experience and choosing us for your service needs.

March 30, 2018

Great experience at 25K mile check-up Got the appointment day and time I wanted. Price of 25,000 mile check-up was less than I expected. Last minute, told them I needed a new battery for More

by AMHIRSCH1183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2018 -

Byers Mazda responded

Thank you for sharing your experience with us and choosing us for your Service needs. It's great to hear that you were treated so well during your service. Should you need any additional assistance now or in the future please don't hesitate to reach out to us. Thank you again for sharing your experience and choosing us for your service needs.

March 29, 2018

Oil change Good service, fast. Not sure I identified the service tech correctly tho! Like the express feature. Worth the trip from Grove City. Have a nice day. More

by HUGHESL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Beaver
March 29, 2018

Great people great service Fast and accurate very happy with the service I received.Highly recommend the service department best in town for Subaru .Alway have my parts in stock More

by SUBARUMONTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann
Mar 30, 2018 -

Byers Mazda responded

Thank you for sharing your experience with us and choosing us for your Service needs. It's great to hear that you were treated so well during your service. Should you need any additional assistance now or in the future please don't hesitate to reach out to us. Thank you again for sharing your experience and choosing us for your service needs.

March 29, 2018

Bought accessories and had installed Ann, customer service rep. Was very friendly, knowledgeable and accommodating. She fully explained the installation process of the accessories to m More

by GIDZKOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann, Zach Jenkins, Brandon Jackson
Mar 30, 2018 -

Byers Mazda responded

Thank you for sharing your experience with us and choosing us for your Service needs. It's great to hear that you were treated so well during your service. Should you need any additional assistance now or in the future please don't hesitate to reach out to us. Thank you again for sharing your experience and choosing us for your service needs.

March 29, 2018

Air bag recall. Found out I also had a head gasket and belt issue(s). Service guy took the time to explain the issues and talk me through my options. I always appre More

by leonarto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Mar 30, 2018 -

Byers Mazda responded

Thank you for sharing your experience with us and choosing us for your Service needs. It's great to hear that you were treated so well during your service. We are sorry to hear that our Cashier did not meet your expectations and based on your comments ours either. We will be addressing that with them. Should you need any additional assistance now or in the future please don't hesitate to reach out to us. Thank you again for sharing your experience and choosing us for your service needs.

March 29, 2018

Love the Express Service This is the 2nd time I’ve used the express service to have my oil changed and tires rotated. I am always impressed with the fast and quality service More

by HOCKEYGIRL27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Beaver
Mar 30, 2018 -

Byers Mazda responded

Thank you for sharing your experience with us and choosing us for your Service needs. It's great to hear that you were treated so well during your service. Should you need any additional assistance now or in the future please don't hesitate to reach out to us. Thank you again for sharing your experience and choosing us for your service needs.

February 19, 2017

Really good service I been bringing my Mazda 3 here for service since I got it in 2008 and they have always been fair and honest with me for service and repair. I have ne More

by Shirley K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2017 -

Byers Mazda responded

Thank you for being one of our valued customers, we appreciate your trusting us to service your vehicle over the years. If you need any assistance, please don't hesitate to reach out to us. Thank you again for your continued business.

January 24, 2014

As with another reviewer of the dealership, I took my Mazda6 SW to Byers for a routine recall on a fan controller module. Service went well, took about an hour. Waiting room was well equipped and clean. More

by AH746
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No name, can;t remember
March 29, 2012

If I could give this service department a negative -10, I would. Worst, worst service ever. I took in my 2003 Mazda protege knowing already beforehand what was wrong with it, this car had been recalled for t More

by DSu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken, Paul
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