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Byers Mazda - Service Center

Columbus, OH

4.6
225 Reviews

225 Reviews of Byers Mazda - Service Center

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March 31, 2018

Car repair Good experience with the service center here. Work done right. Took a little longer than expected but wasn't charged for the extra time. Would recomme More

by THILL693
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Beaver
Apr 02, 2018 -

Byers Mazda responded

Thank you for taking time to share your experience with us and our service department. We apologize that things took longer than expected. Should you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for sharin your experience with us.

March 30, 2018

Good service experience Professional staff got me in earlier than appointment and out quickly. They worked in an extra minor repair too. Will continue to drive out of my way More

by Dave N
Recommend Dealer
Yes
Employees Worked With
Mar 30, 2018 -

Byers Mazda responded

Thank you for sharing your experience with us and choosing us for your Service needs. It's great to hear that you were treated so well during your service. Should you need any additional assistance now or in the future please don't hesitate to reach out to us. Thank you again for sharing your experience and choosing us for your service needs.

March 30, 2018

Great experience at 25K mile check-up Got the appointment day and time I wanted. Price of 25,000 mile check-up was less than I expected. Last minute, told them I needed a new battery for More

by AMHIRSCH1183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2018 -

Byers Mazda responded

Thank you for sharing your experience with us and choosing us for your Service needs. It's great to hear that you were treated so well during your service. Should you need any additional assistance now or in the future please don't hesitate to reach out to us. Thank you again for sharing your experience and choosing us for your service needs.

March 30, 2018

Great service The service people are so friendly and helpful and the service is always great.I bring my dog with me and they always makes her feel welcome. More

by CWHITE75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gaunt
Mar 30, 2018 -

Byers Mazda responded

Thank you for sharing your experience with us and choosing us for your Service needs. It's great to hear that you were treated so well during your service and we always enjoy our furry friends when they come in. . Should you need any additional assistance now or in the future please don't hesitate to reach out to us. Thank you again for sharing your experience and choosing us for your service needs.

March 30, 2018

Performed warranty repair Thanks to Byer's and Mazda for taking care of the wheels. The clear coat was starting to flake off and they replaced all four wheels under warranty. More

by rthomps9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Beaver
Mar 30, 2018 -

Byers Mazda responded

Thank you for sharing your experience with us and choosing us for your Service needs. We are glad we were able to get your wheels taken care of for you and that you were treated so well during your service. Should you need any additional assistance now or in the future please don't hesitate to reach out to us. Thank you again for sharing your experience and choosing us for your service needs.

March 30, 2018

The purpose of service - Airbag Recall The purpose of my service request was to have the air bag issue for my 2009 Subaru Forester repaired. Be it over the phone, or in person Ann, in the S More

by BERNICE S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann in Service Department
Apr 02, 2018 -

Byers Mazda responded

Thank you for sharing your experience with our service deparment. It's great to hear that we were able to take such good care of you and your "Well Loved" Subaru. Should you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for sharin your experience with us.

March 29, 2018

Oil change Good service, fast. Not sure I identified the service tech correctly tho! Like the express feature. Worth the trip from Grove City. Have a nice day. More

by HUGHESL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Beaver
March 29, 2018

Great people great service Fast and accurate very happy with the service I received.Highly recommend the service department best in town for Subaru .Alway have my parts in stock More

by SUBARUMONTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann
Mar 30, 2018 -

Byers Mazda responded

Thank you for sharing your experience with us and choosing us for your Service needs. It's great to hear that you were treated so well during your service. Should you need any additional assistance now or in the future please don't hesitate to reach out to us. Thank you again for sharing your experience and choosing us for your service needs.

March 29, 2018

Bought accessories and had installed Ann, customer service rep. Was very friendly, knowledgeable and accommodating. She fully explained the installation process of the accessories to m More

by GIDZKOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann, Zach Jenkins, Brandon Jackson
Mar 30, 2018 -

Byers Mazda responded

Thank you for sharing your experience with us and choosing us for your Service needs. It's great to hear that you were treated so well during your service. Should you need any additional assistance now or in the future please don't hesitate to reach out to us. Thank you again for sharing your experience and choosing us for your service needs.

March 29, 2018

Air bag recall. Found out I also had a head gasket and belt issue(s). Service guy took the time to explain the issues and talk me through my options. I always appre More

by leonarto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Mar 30, 2018 -

Byers Mazda responded

Thank you for sharing your experience with us and choosing us for your Service needs. It's great to hear that you were treated so well during your service. We are sorry to hear that our Cashier did not meet your expectations and based on your comments ours either. We will be addressing that with them. Should you need any additional assistance now or in the future please don't hesitate to reach out to us. Thank you again for sharing your experience and choosing us for your service needs.

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