Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Byers Mazda - Service Center

Columbus, OH

4.7
207 Reviews
Call Service Center (614) 714-5684

207 Reviews of Byers Mazda - Service Center

Sort by
October 16, 2024

Respectful and timely. . thank you for the discount… appreciate the 1 year warranty.. will want to make this vehicle last 3 more years More

by tonymiller43221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 09, 2024

Great friendly service. Great staff and communication. . Ken was very helpful and pleasant. Will go back More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Byers Mazda responded

Thank you so much for your kind words! We're thrilled to hear that Ken and the rest of our team provided you with great service and communication. Your satisfaction is our top priority, and it's wonderful to know you'll be visiting us again. We look forward to welcoming you back soon!

October 08, 2024

I always feel comfortable bringing my car in for service knowing that the staff will be professional and honest. Also really enjoy the video that is sent by the service tech at the end. More

by peggyfav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : can’t remember the young girl working that took care of me but she was great
Report | Print
October 08, 2024

Ken King is the best customer service person I have ever dealt with in any sort of business. He provides fantastic service! More

by Rhino-7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Byers Mazda responded

Thank you so much for your kind words about Ken King! We're thrilled to hear that he provided you with fantastic service. Our team strives to deliver exceptional experiences, and it’s rewarding to know we’re achieving that. We’ll be sure to pass along your compliments to Ken—he'll be delighted to hear them. Thank you for choosing to do business with us, and we look forward to serving you again soon!

October 04, 2024

Finished ahead of estimated time. Comfortable waiting area. Adding more to get to fifteen words. More

by tws393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Pezzutti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 28, 2024

They did a great job fixing my CX nine even took a video of it so I could see it the engine underneath the car and what it needed and what it did not need More

by fowlerpwer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Byers Mazda responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service on your CX-9. Taking the video was our pleasure; we believe transparency is key to great service. We appreciate your trust in us and look forward to helping you again in the future!

September 27, 2024

Great staff and awesome customer service. Definitely will spread the word. Mike O was exceptionally helpful and considerate when it cane to choosing the right vehicle. More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Byers Mazda responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our staff and customer service. We’ll be sure to pass on your compliments to Mike O. We appreciate your support and look forward to serving you again in the future.

September 24, 2024

Kind Considerate Professional took the time to explain all details to me after the car was worked on. More

by thebiga_45601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Byers Mazda responded

Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our team. Providing detailed explanations and ensuring our customers feel informed and comfortable is a top priority for us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Safe travels! 🚗✨

September 14, 2024

Service is good, but it would be nice if they had more slots available to schedule. More

by hatchik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 10, 2024

This visit went smoothly and there was no charge. However, it was needed because the previous service was not done properly. Missed work dropping off and picking up and my wife had to drive to the de More

by creys
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Pezzutti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
1
2
3
...
21