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Byers Mazda - Service Center

Columbus, OH

4.6
230 Reviews
Call Service Center (614) 714-5684

230 Reviews of Byers Mazda - Service Center

Sort by
July 16, 2023

Excellent service. Mazda has different way of showing customer their car service by sending video showing everything and I think that’s a great idea to let customer kno More

by darinne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McClarren
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Jul 20, 2023 -

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to service your vehicle! We appreciate your business and are thankful for your review.

July 15, 2023

Really happy with everyone at the dealership. I took my car to Germain and felt they were looking to sell me a new car with the amount of work they'd advised when I came in for just brakes and oi More

by DavidHint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McClarren
Report | Print
Jul 20, 2023 -

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to service your vehicle! We appreciate your business and are thankful for your review.

July 13, 2023

The facility is clean, the staff is friendly and helpful, and the service is fast. I appreciate that my car was serviced right the first time. More

by Comet_horn06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McClarren
Report | Print
Jul 20, 2023 -

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to service your vehicle! We appreciate your business and are thankful for your review.

July 13, 2023

Really good service. Thorough inspections. Good Service Advisors. Clean Shop. Easy location to drive to. More

by Mazda6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2023 -

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to service your vehicle! We appreciate your business and are thankful for your review.

July 04, 2023

Short and sweet. Exactly what was expected for a first time, routine stop. T'was great More

by tfife12
Recommend Dealer
Yes
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Jul 05, 2023 -

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to help with your vehicle needs! We appreciate your business and are thankful for your review.

June 30, 2023

I had the q 5,000 mile servicing. done. I was greater very pleasantly at the service desk and only had a wait one hour. The waiting area was spotless and all went well. Oh and I loved More

by Mmbeebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Byers Mazda responded

Thank you for taking the time to provide us with your feedback. We're delighted to hear that you had a pleasant experience at Byers Mazda and enjoyed the music while you waited for your service! Your satisfaction is most important to us and we take pride in striving towards excellence in customer service. We look forward to seeing you on your next visit.

June 29, 2023

Ken King and your service group keeps me a loyal Byers customer. They also like my dog. More

by JADUBBERLEY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Byers Mazda responded

Thank you so much for leaving us this wonderful review! We are delighted to hear that the service provided by Kenneth, along with his colleagues, made your experience with us a pleasant one. We pride ourselves on providing excellent customer care, and it's especially delightful to learn that everyone was friendly and accommodating. It's customers like you that make what we do here so rewarding. We look forward to working with you in future, and feel free to let us know if there is anything else we can do for you!

June 27, 2023

Jim is a great person who assisted me in providing a great service. Nice and very clean place. The car was serviced in a timely manner. More

by teddyantonios
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jim McClarren
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Jun 29, 2023 -

Byers Mazda responded

Teddy, thank you so much for your wonderful review and kind words about Jim. We are so pleased to hear that he was able to assist you and provide such great service. Here at Byers Mazda, we are dedicated to providing our customers with excellent customer service and convenient, timely services for their vehicles and we're glad that was your experience. Thank you again for the feedback - we look forward to seeing you again soon!

June 27, 2023

I have always receive good service from this location. Have going here for 10 years. More

by cindy.cupps1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

Byers Mazda responded

Thank you for choosing Byers Mazda, Cindy. We appreciate your loyalty and kind words about our dealership. It's so encouraging to hear that we have been meeting your automotive needs for the past 10 years. We are delighted that you have been satisfied with the service and hope you continue to be a part of our family for many more years to come. Thank you for being such a great customer!

September 07, 2022

All negative reviews for this dealership are being deleted by Mazda employees at this shady stealership including the 1 star review I gave them 2 months ago for the xxxx service job that almost killed More

by kj2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Female that doesn't work in service filling in
Report | Print
Sep 08, 2022 -

Byers Mazda responded

Hi, we are sorry you did not have a positive experience with us and our service manager would love to speak with you about it. At your convenience, please reach out to ayochus@byersauto.com with your contact info.

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