Byers Mazda - Service Center

Ken King makes me feel his customers are his primary focus! He and his staff were very helpful! focus! He and his staff were very helpful! More

Everyone is friendly, professional, thorough and respectful of my time. I particularly like the video narrative of my car going through inspection and being in contact via text with the technician. respectful of my time. I particularly like the video narrative of my car going through inspection and being in contact via text with the technician. More

I am very disappointed with my experience with this dealership. i bought a new car and owned it for only a week before it started to have issues. I brought my car in expecting it to only take a day to dealership. i bought a new car and owned it for only a week before it started to have issues. I brought my car in expecting it to only take a day to look at it and each day they kept on pushing it back. Then I got a message that they would have my car way longer than expected because there is an issue that they have never experienced before. I went a couple days not getting any updates and continuously reached out and everytime they would say “no update” they ended up having my car longer then I even owned it. They had my car in the shop for about 2 weeks before they told me to come get it because they couldn’t figure out the issue and it would take about a month before they know what’s wrong with it. I am still waiting for my car to be fixed but this is unacceptable for a brand new car to be having issues a week into owning it. I am very disappointed. More

Very professional , job well done,all together I was very happy with the work.thank you happy with the work.thank you More

The serviceperson was very easy to work with and was knowledgeable about their product. Prompt ordering and delivery of the part. They also helped with the sale. Very friendly environment. knowledgeable about their product. Prompt ordering and delivery of the part. They also helped with the sale. Very friendly environment. More

Honest, super car! Easy convenient cleaned up the used car. Looks and smells like new Easy convenient cleaned up the used car. Looks and smells like new More

All work was completed quickly and professionally. The wait area was very comfortable. Ken was great. The wait area was very comfortable. Ken was great. More

We had an oil change in which we left and Stevie called to let me know that there was an oil leak and to bring it back immediately. Buyers gave us a loaner and sent us on our way. The found the leak on the to let me know that there was an oil leak and to bring it back immediately. Buyers gave us a loaner and sent us on our way. The found the leak on the filter and corrected the leak and cleaned my car up. Called me to pick it up. It was a little inconvenient but I'm glad they discovered and found the leak. More