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Byers Mazda - Service Center

Columbus, OH

4.7
207 Reviews
Call Service Center (614) 714-5684

207 Reviews of Byers Mazda - Service Center

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December 18, 2024

Honest, super car! Easy convenient cleaned up the used car. Looks and smells like new More

by meverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Byers Mazda responded

Thank you so much for your wonderful review! We're thrilled to hear that you're happy with your super car and that it looks and smells like new. It means a lot to us that you found the experience easy and convenient. Your satisfaction is our priority, and we’re so glad we could deliver that for you. Enjoy every moment with your car!

December 17, 2024

All work was completed quickly and professionally. The wait area was very comfortable. Ken was great. More

by qedmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Byers Mazda responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and that everything was completed to your satisfaction. It's great to know you felt comfortable and well taken care of. We truly appreciate your feedback!

December 14, 2024

We had an oil change in which we left and Stevie called to let me know that there was an oil leak and to bring it back immediately. Buyers gave us a loaner and sent us on our way. The found the leak on the More

by tbiggs2
Recommend Dealer
Yes
Employees Worked With
Stevie
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Dec 19, 2024 -

Byers Mazda responded

Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused but are glad to hear that the issue was identified and resolved promptly. It’s always our goal to ensure your safety and satisfaction, and we appreciate your understanding and patience throughout the process. If there’s anything further we can assist you with, please don't hesitate to reach out.

December 14, 2024

We had an oil change in which we left and Stevie called to let me know that there was an oil leak and to bring it back immediately. Buyers gave us a loaner and sent us on our way. The found the leak on the More

by tbiggs2
Recommend Dealer
Yes
Employees Worked With
Stevie
Report | Print
Dec 19, 2024 -

Byers Mazda responded

Thank you for sharing your experience with us. We're truly sorry for the inconvenience caused, but we're glad our team was able to catch the issue and resolve it promptly. Your safety and satisfaction are our top priorities, and we appreciate your understanding throughout the process. If there’s anything else we can do for you, don’t hesitate to reach out. Safe travels!

December 14, 2024

We had an oil change in which we left and Stevie called to let me know that there was an oil leak and to bring it back immediately. Buyers gave us a loaner and sent us on our way. The found the leak on the More

by tbiggs2
Recommend Dealer
Yes
Employees Worked With
Stevie
Report | Print
Dec 19, 2024 -

Byers Mazda responded

Thank you for taking the time to share your experience with us. While we sincerely regret the inconvenience caused, we’re so glad that the issue was quickly identified and resolved for you. Ensuring your vehicle is in top condition is always our priority, and we appreciate your understanding throughout the process. If there’s anything else we can do for you, please don’t hesitate to reach out. Safe travels!

November 19, 2024

Took car in for service; great communication throughout the process, service was completed when promised. Highly recommended. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 16, 2024

I am still having the same issue that I brought it in with. They were fairly easy to get my car scheduled and communication was very good More

by kholden529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Pezzutti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 07, 2024

Once I reached someone, service was good and staff was extremely helpful. I have nothing else to say. (15 word minimum). More

by cllutman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't work with either person. Just the very helpful lady at the service desk
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November 01, 2024

Greatest caring helpful friendly they made it possible for my car fix rate 1000 precedent More

by sylhaykirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Pezzutti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 17, 2024

Prompt and thorough service, very helpful and providing with loaner Carrwhile car was in shop for two days More

by tonymiller43221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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