225 Reviews of Byers Mazda - Service Center
I still find the configuration of the new facility confusing- where to go , when. If the car had been washed—perfect. confusing- where to go , when. If the car had been washed—perfect. More
Wait time less than expected. Very clean spaces, especially restroom. Very friendly emplyees. good experience. Very clean spaces, especially restroom. Very friendly emplyees. good experience. More
My service rep was very professional and friendly. Thanks for the great service and I’ll be back Thanks for the great service and I’ll be back More
The door handle was replaced as requested. However, the main reason for the service was to provide a detailed interior and exterior cleaning. I was told they would need the car for most of the However, the main reason for the service was to provide a detailed interior and exterior cleaning. I was told they would need the car for most of the day to complete. Dropped car off at 7am, and picked car up at 3:30pm after receiving a text stating that the work was completed. The car was not cleaned with no explanation as to why not. I was told they’ll look into it and call me. Have not received a call. I live almost an hour away from the dealership so it’s not exactly convenient for me to leave my car all day especially for nothing. I have never considered having a car detail cleaned before but I thought I would splurge as I’m going on a special trip to see my son. I know this is over the top for me to add, but I’m extremely disappointed. I have terminal cancer and my time is limited and I just wanted to treat myself to something nice. I do realize in the scheme of things not having my car cleaned doesn’t compare to other real works problems. But the lack of service I received without any solutions offered is disappointing. More
Friendly service and efficient. Treated me with respect. Will use again for future service needs. Treated me with respect. Will use again for future service needs. More
We have had an awesome experience all-around with this dealership! Our salesman, Russell, was friendly, informative, patient and no pressure. We had never bought a Mazda before, but will DEFINITELY consid dealership! Our salesman, Russell, was friendly, informative, patient and no pressure. We had never bought a Mazda before, but will DEFINITELY consider it again when we buy again! Everyone was helpful & kind. I recently returned for the 1st checkup since our purchase & was pleasantly surprised at how smooth the process was, from scheduling, being informed & being completed ahead of schedule. The checkup video was a great touch & builds trust. I mentioned to the man who coordinated the appt. (sorry, I forgot his name & “official” title!) that my 10 year old son would enjoy watching the video & he even suggested bringing my son with me next time & said they could show him around the shop :) That was very nice. More
Everyone has been terrific this is my first purchase of Mazda . Stevie in service has been great 👍 Mazda . Stevie in service has been great 👍 More
I loved the video at the end of the visit that was texted to me, I felt the value to me, I felt the value More