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Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
837 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 837 reviews

October 10, 2024

Do not hesitate to go check out Mazdas at Byers Mazda. They give superb service and take very care of their customers. Daryll is a great addition to their staff. I sat down and explained my situation. The More

by Teena Akiyama
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryll Campbell
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October 09, 2024

Great friendly service. Great staff and communication. . Ken was very helpful and pleasant. Will go back More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Byers Mazda responded

Thank you so much for your kind words! We're thrilled to hear that Ken and the rest of our team provided you with great service and communication. Your satisfaction is our top priority, and it's wonderful to know you'll be visiting us again. We look forward to welcoming you back soon!

October 08, 2024

I always feel comfortable bringing my car in for service knowing that the staff will be professional and honest. Also really enjoy the video that is sent by the service tech at the end. More

by peggyfav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : can’t remember the young girl working that took care of me but she was great
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October 08, 2024

Ken King is the best customer service person I have ever dealt with in any sort of business. He provides fantastic service! More

by Rhino-7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Byers Mazda responded

Thank you so much for your kind words about Ken King! We're thrilled to hear that he provided you with fantastic service. Our team strives to deliver exceptional experiences, and it’s rewarding to know we’re achieving that. We’ll be sure to pass along your compliments to Ken—he'll be delighted to hear them. Thank you for choosing to do business with us, and we look forward to serving you again soon!

October 04, 2024

The purchasing process was comfortable. The guy understood and found what we needed. I would recommend the dealership to others More

by Leo D
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 04, 2024

Finished ahead of estimated time. Comfortable waiting area. Adding more to get to fifteen words. More

by tws393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Pezzutti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 29, 2024

Max is very helpful when I bought the car on Saturday. His service is good and give me a lot of suggestions. I am glad to have him to help me More

by chichris0305
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Pezzutti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Wonders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Byers Mazda responded

Thank you so much for your kind words! We're thrilled to hear that Max was able to assist you effectively and provide valuable suggestions. We're always here to help, and we're glad you had a positive experience.

September 28, 2024

They did a great job fixing my CX nine even took a video of it so I could see it the engine underneath the car and what it needed and what it did not need More

by fowlerpwer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Byers Mazda responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service on your CX-9. Taking the video was our pleasure; we believe transparency is key to great service. We appreciate your trust in us and look forward to helping you again in the future!

September 27, 2024

Great staff and awesome customer service. Definitely will spread the word. Mike O was exceptionally helpful and considerate when it cane to choosing the right vehicle. More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Byers Mazda responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our staff and customer service. We’ll be sure to pass on your compliments to Mike O. We appreciate your support and look forward to serving you again in the future.

September 25, 2024

This was the smoothest transaction I've ever had when buying a car! I reached out online, and Ray contacted me. Ray is knowledgeable about everything we asked. Thanks, Ray, for all your help! More

by Marcy.myers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Byers Mazda responded

Thank you for your kind words! We're thrilled to hear that you had such a smooth experience with us. Ray will be delighted to know he could assist you effectively. Enjoy your new car, and feel free to reach out if you need anything else!

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