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Byers Mazda
Columbus, OH
754 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed..
We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 754 reviews
March 02, 2011
Frank is great to work with once I get to the dealership for my appointment and service seems to be always within the time promised ....the problem with this dealership in particular is that no one retur for my appointment and service seems to be always within the time promised ....the problem with this dealership in particular is that no one returns a call (even after waiting a couple of days) when a message is left attempting to set up a service appointment. These are not isolated incidents -- it seems to happen anytime I leave a message for a service appointment so I no longer will leave a message and call back until I can talk with a person....that might work very well for you that I am willing to spend my time to call again and again however it is a waste of my time. More
by djensen2
Employees Worked With
Frank
January 06, 2011
Worked with Shane and his team and found all to be extremely knowledgable and experts. I would do business with Byers again! The staff treated me very fairly, there was no high pressure. The showroom extremely knowledgable and experts. I would do business with Byers again! The staff treated me very fairly, there was no high pressure. The showroom and facilities were spotless. Very refreshing to meet and do business with a staff like this!! More
by rakrouche
Employees Worked With
Shane
December 16, 2009
Very negative experience. It is my opinion that the price I negotiated for on my new vehicle was changed after the fact and I didn't catch it in the purchase order. I say "my opinion" because I was told by t I negotiated for on my new vehicle was changed after the fact and I didn't catch it in the purchase order. I say "my opinion" because I was told by the general manager that if I engaged in slander or defamation they would involve lawyers. As you can tell, they are very pleasant people to work with. I presented them with evidence of the first quote, but they refused to honor it. I would never do business with them again, and if you choose buy a car with them make sure you get everything in writing along the way and triple check the paper work. More
by jroth7
Employees Worked With
Chris Manofsky, Mark Laub
November 15, 2009
Manny was fantastic. Very low pressure and very knowledgeable. He knew the car we bought inside and out. He was able to show my wife and I almost every feature before we ever took it for a test d knowledgeable. He knew the car we bought inside and out. He was able to show my wife and I almost every feature before we ever took it for a test drive. When it came time to deal, he was very professional and respectful of my thoughts and concerns. I would have given a "5" for Quality of Work and for Overall Experience, but the F&I guy was a real jerk. No personality, and got very annoyed with me when I maintained that I was going to review every line on every piece of paper. He was more annoyed when I declined the extended warranty, and service contracts. I would warn anyone buying a car from them, (or any dealer really) to make sure you check your numbers. With the agreed upon purchase price, trade value, fees, taxes, and my downpayment, I knew where my payment was going to be. I worked it out on my financial calculator. When I went to close the deal in the F&I office, the first loan paperwork I saw had a payment that was about $5 more/month. Over the life of the loan, that was about $315 extra. So, I went back and looked at my wife's car we had bought from a Ford Dealership. Same thing. I think this is standard practice, and I can't believe it's not considered fraudelent. More
by outbackguy
Employees Worked With
Manny Vargas
