Byers Mazda

Courteous helpful service The car had a transmission problem that Ken took great care to correct and make me feel like everything possible was being done to lessen any inconven The car had a transmission problem that Ken took great care to correct and make me feel like everything possible was being done to lessen any inconvenience. Had me use a nice loaner car in the mean time which given my schedule was greatly appreciated. More

Great customer service! Ken is the best! Great customer service! Doesn’t waste your time and he knows exactly what is needed! Does not try to sell you things that are not Ken is the best! Great customer service! Doesn’t waste your time and he knows exactly what is needed! Does not try to sell you things that are not needed. Highly Recommended!!! More

Busy Saturday Busy Saturday, cars backed up but everyone was friendly which I appreciate. An employee suggested Monday Tuesday or Wednesday afternoons might be bett Busy Saturday, cars backed up but everyone was friendly which I appreciate. An employee suggested Monday Tuesday or Wednesday afternoons might be better times! I enjoyed talking with the guy who originally sold me the car. More

Mazda Safety Recall Good service - the only issue was my hood wasn’t latched and I had been driving around with it moving and could have caused an accident. Good service - the only issue was my hood wasn’t latched and I had been driving around with it moving and could have caused an accident. More

GREAT SERVICE AT BYERS MAZDA SUBARU Drive up service for oil change and tire rotation was quick. I was in and out in a half an hour. It is convenient for me to use apart from scheduled a Drive up service for oil change and tire rotation was quick. I was in and out in a half an hour. It is convenient for me to use apart from scheduled appointments for major service. I highly recommend! More

Routine oil change Not an issue for this visit but, I’m not a big fan of centralized scheduling. I like talking directly to a service writer as they can sometimes give s Not an issue for this visit but, I’m not a big fan of centralized scheduling. I like talking directly to a service writer as they can sometimes give some insight into service issues and estimated costs beforehand. More

Earnie Lutz I was very please with the entire process of purchasing a new car from Byers. I was particularly impressed with the salesman (Chad Braunbeck) in my I was very please with the entire process of purchasing a new car from Byers. I was particularly impressed with the salesman (Chad Braunbeck) in my first visit. His product knowledge about the features, upgrades, consumer reports and competitive pricing, was exceptional. My second visit, Chad was off. Chad Sneed spent several hours with me and made me comfortable with purchasing my Outback. This the first new car I had purchased in 17 years. Your Subaru staff made it a pleasant experience. Thank you Earnie Lutz Columbus, Ohio More

Great service buuuut.. I had quick express service but I can't seem to ever get the service center to notate the work in my maintenance manual, I always have to go back and I had quick express service but I can't seem to ever get the service center to notate the work in my maintenance manual, I always have to go back and ask :/ is this not a thing anymore? More

Thay were all nice.You should give them all a raise in pay. They all went out of there way to help me. They fixed the suv a lot faster then I thought it would take ,and the waiting room was very clean. They all went out of there way to help me. They fixed the suv a lot faster then I thought it would take ,and the waiting room was very clean. More

Good maintenance Great servicing on car and explaination was done Car wash was marginal. My wife was happy with service but not impressed with car wash experience Great servicing on car and explaination was done Car wash was marginal. My wife was happy with service but not impressed with car wash experience More