Byers Mazda

Great service: customer oriented This dealership always answers my questions, provides the expected services, is honest about the costs and doesn't try to sell you more than you need This dealership always answers my questions, provides the expected services, is honest about the costs and doesn't try to sell you more than you need. More

Fast, friendly, and informative I always feel welcome and they thoroughly explain work and any future services I may need. Wait time is usually less that estimated. Seems they alw I always feel welcome and they thoroughly explain work and any future services I may need. Wait time is usually less that estimated. Seems they always have a coupon price for the work too. More

Fantastic service! Quick and Professional! Came in for a 60k mile tune up, plus an airbag recall fix. Estimated 5-6 hour work time. They got my wife and myself a shuttle to the Tuttle Mall Came in for a 60k mile tune up, plus an airbag recall fix. Estimated 5-6 hour work time. They got my wife and myself a shuttle to the Tuttle Mall while we waited. During inspection, they found the rear brakes needed repair and sent a link through text for me to approve or deny the work. I accepted, and by the time we got back to the service station, we'd only had the car there four hours and it was already ready to go (with the brakes fixed as well!). More

Scheduled service I just had 60,000 mile service done on my Outback. The service was quick and I was done in about 3 hours. I only wish the service options and prices I just had 60,000 mile service done on my Outback. The service was quick and I was done in about 3 hours. I only wish the service options and prices were available on the website. There were three different options to choose from so it would of been nice to see these before hand to truly decide what I wanted to do. Other than that, all service reps were kind and courteous and my service there is always worth the hour and a half drive! More

Fast, efficient and fairly priced. The service employee wrote up my needs quickly and told me my car would be finished in 30-45 minutes. He informed me that they would do the L O F and The service employee wrote up my needs quickly and told me my car would be finished in 30-45 minutes. He informed me that they would do the L O F and check out all routine safety items. About 30 minutes later he came into the service waiting area to ask if I wanted him to change two filters. He showed me how dirty the filters were in comparison to how new filters looked. I quickly agreed to the new filters. Within five minutes the car was ready. He went over a safety checklist pointing out that my tires had a larger variance in trade wear than is preferred. We agreed to watch this to assess impact on future drive performance. More

Helpful, efficient and pleasant! Came to the dealership for help with lug nuts. Service department solved the issue and I was on my way home in about 45 minutes. Came to the dealership for help with lug nuts. Service department solved the issue and I was on my way home in about 45 minutes. More

Service builds loyalty The service department (especially Ken) have always gone the extra mile to help fit my requests into their schedule and anticipate my needs. Ken sel The service department (especially Ken) have always gone the extra mile to help fit my requests into their schedule and anticipate my needs. Ken sells the Byers dealership. More

Once you pay you don't matter. The buying experience was okay but the clock never worked and we wanted to bring it back for an accessory to be installed. Multiple voicemails to a se The buying experience was okay but the clock never worked and we wanted to bring it back for an accessory to be installed. Multiple voicemails to a service associate and the salesperson went unanswered. we finally decided we didn't want to go back and took the car 75 miles one way to another dealer to have our needs met. More