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Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
781 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 781 reviews

August 13, 2024

Service was fairly fast. Price was too high. Friendly staff. The waiting area is comfortable. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Byers Mazda responded

Thank you for your kind review of your experience at Byers, I'm glad to hear that our service was prompt and our staff made you feel welcome. We understand that pricing is an important factor for our customers and we constantly strive to offer the best value for our services. We're also happy to hear that you found our waiting area comfortable and hope it added to your overall positive experience with us. Thank you for choosing Byers and we look forward to serving you again in the future.

August 13, 2024

Working with Byers is great because they are very thorough and do great work. They were awesome about following up on some warranty repair work - even calling us when the parts came in early! More

by denise37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Byers Mazda responded

Thank you for your positive feedback, we are delighted to hear about your experience with Byers. Our team takes great pride in providing thorough and quality work to all of our customers. We're especially glad that our follow-up on warranty repairs was appreciated and we will continue to strive for excellence in our customer service. Thanks again!

August 12, 2024

The buying experience was so fast yet thorough. Michael did a wonderful job of walking me through every step! More

by jlafount17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Byers Mazda responded

Thank you for choosing Byers for your buying experience! We are delighted to hear that Michael provided exceptional service and made the process fast and thorough. Our team takes great pride in ensuring our customers have a positive and enjoyable experience. Thank you for taking the time to leave us such kind feedback, it means a lot to us. We appreciate your business and hope to work with you again in the future!

August 10, 2024

Every owes on we dealt with were very kind. I believe Russell went above and beyond going over all that I needed to know about my car. More

by darflinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Byers Mazda responded

Thank you for the 5-star review, we are so happy to hear that you had a positive experience with our team at Byers. We take pride in providing excellent customer service and making sure our clients feel cared for. Russell will be thrilled to hear your feedback - he truly goes above and beyond for our customers. Thank you for choosing Byers, we look forward to serving you again in the future!

August 06, 2024

Ryan Snapp is undoubtedly the best dealer I have ever encountered. His exceptional attitude and unparalleled professionalism truly set him apart. More

by lize7730
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Pezzutti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bechtel
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Aug 06, 2024 -

Byers Mazda responded

Thank you for taking the time to write such a complimentary review. Our team at Byers is dedicated to providing exceptional service and we're delighted to hear that Ryan Snapp stood out during your experience. We pride ourselves on delivering unparalleled professionalism and it's fantastic to know that our efforts are appreciated by our customers. We'll be sure to share your kind words with Ryan and the rest of our team. Thank you for choosing Byers and we look forward to providing you with exceptional service in the future.

August 02, 2024

Great experience, knowledgeable staff and they were quick about getting all the paperwork done for my new vehicle purchase. Trade-in process was also a breeze! More

by buchanantr06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Byers Mazda responded

Thank you for choosing Byers for your vehicle purchase and taking the time to share your experience! We're thrilled to hear that our knowledgeable staff and efficient process made your experience a breeze. Our goal is always to make car buying as easy and stress-free as possible, so we appreciate your feedback. Thank you again for choosing Byers and we hope you enjoy your new vehicle!

August 01, 2024

I worked with Russell who was very helpful, and helped me find just what I was looking for. More

by Rentenbergm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 01, 2024

Everyone that worked with us at Byers Mazda was great. Our salesperson John Bechtal was very knowledgeable about the different models and not “high pressure “ at all. Great experience. More

by Jon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff and Josh were great helping with final documentation also, John Bechtel
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August 01, 2024

Everyone at the dealership was incredibly knowledgeable and helpful. John Bechtel took the time to show me every feature the car has, staying past closing to make sure I had all the information I needed. I More

by tmnulph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
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August 01, 2024

Ray Snapp was great to work with and made the process of finding the right car fun More

by ashe29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Byers Mazda responded

Thank you for your kind words, we are so glad that Ray was able to provide such a positive car-buying experience for you! Customer satisfaction is our top priority and we will make sure to pass this glowing review onto Ray and his team. We appreciate your business and hope you continue to enjoy your new car!

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