
Byers Mazda
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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John was great, highly recommend, and the whole process was easy and went as smoothly as possible. Looking forward to zipping around in my new CX-5! was easy and went as smoothly as possible. Looking forward to zipping around in my new CX-5! More
Byers was very fair and found the exact car that I wanted…CX-5 preferred package, deep Micah blue. After the one that they found had navigation chip and all weather mats, they kept the same price as o wanted…CX-5 preferred package, deep Micah blue. After the one that they found had navigation chip and all weather mats, they kept the same price as originally quoted. It was a seamless process and found the best rate possible…3.29% for 75 months. It did take 6 weeks because the color was in such high demand. They kept communicating with me and offered other colors but I stuck with the blue. They made it happen and was the best buying experience that I ever had. In times like these, that is saying a lot as the most popular cars are so hard to find. Don’t fear, they will work hard to find what you are looking to get. 100% satisfied! Great job Byers!!! More
The dealership had great options for test drive, right from the start. A rare thing in the shortage times. I worked with Michael and Thomas who helped evaluate my options and even worked with me for futur from the start. A rare thing in the shortage times. I worked with Michael and Thomas who helped evaluate my options and even worked with me for future options. They worked out a fair and helped sail through the purchase process without high pressure. They made the documentation process simple. I would appreciate, if the add on warranty options are laid out during the sales process and not during the finance process to make it easy to assess the overall cost. A thing I feel all dealers should do. I wish the service & parts department offers more competitive pricing. More
Michael was a perfect ten. Never pushy and took so much time to answer each and every question- even when I asked the same question multiple times. I had his undivided attentio Never pushy and took so much time to answer each and every question- even when I asked the same question multiple times. I had his undivided attention during the buying process and it was an easy experience start to finish. Lucky to have worked with him. More
Thomas H. did a great job answering my questions about my CX5; would recommend friends and family to work with him. The whole team was very attentive especiall did a great job answering my questions about my CX5; would recommend friends and family to work with him. The whole team was very attentive especially when the tech went down. Very accommodating. More
Great customer service, they always help me and answer all my questions, I’m really happy to choice this dealer all my questions, I’m really happy to choice this dealer More
Great service, they are very customer focused and got me in a vehicle that matches what I wanted tonpay in a vehicle that matches what I wanted tonpay More
The service department made me wait an hour longer than quoted without giving me an update, so that I had to go inquire as to the status of my car. They acted condescending and tried to put the cause of th quoted without giving me an update, so that I had to go inquire as to the status of my car. They acted condescending and tried to put the cause of the issue on ME instead of faulty factory equipment, and instead of honoring the warranty tried to sell me replacement parts. The sales staff may have good ratings but the service staff need to look up the definition of "service" in between their cigarette breaks and texting. More
Great staff, explained all the vehicle features, and helped me understand options for financing. Great website for pricing options and seeing exactly what is in stock at the dealership. helped me understand options for financing. Great website for pricing options and seeing exactly what is in stock at the dealership. More