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Byers Mazda

Columbus, OH

4.8
782 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 782 reviews

November 19, 2021

I had a wonderful experience at Byers Mazda. John was a pleasure to work with and made the car buying process very smooth. He even took extra time to show me all the features of my new car and how to work More

by klaguna22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bechtel
Nov 29, 2021 -

Byers Mazda responded

Thank you for choosing Byers Mazda! We greatly appreciate your review and your business!

November 18, 2021

This was my first time buying a car by myself and it was not a good experience. I had spoken to my sales guy on the phone ahead of time and he knew I was already very interested in the car so when I got the More

by Emily
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salesman was Leonardo, I believe the Manager was Russ but not 100% sure. , Russ Stillwagon
Nov 29, 2021 -

Byers Mazda responded

Emily, we are very sorry to hear you did not receive a 5 star experience with us. We absolutely appreciate your business and we apologize that was not conveyed by our staff during your purchase and will do better in the future. We appreciate your feedback and your business. Thank you for choosing Byers Mazda and congratulations on your new vehicle.

November 09, 2021

My review is of a sales person who works for the Mazda dealership but has a crossover with Byers Subaru next door. Thomas Hooks helped us this past weekend with explanations and a test drive of a Mazda C More

by cjuckett
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Hooks
Nov 29, 2021 -

Byers Mazda responded

Thank you for choosing Byers Mazda! We greatly appreciate your review and your business!

November 08, 2021

Best car buying experience I have ever had. Straight forward very happy with my new Mazda!! More

by Mandy c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Byers Mazda responded

Thank you for choosing Byers Mazda, Mandy! We greatly appreciate your review and your business!

November 06, 2021

Salesman was straightforward and courteous. Manager was also very pleasant and responsive to talk with. Only negative was lack of inventory which was beyond their control. More

by billmariann3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Byers Mazda responded

Thank you for choosing Byers Mazda! We greatly appreciate your review and your business!

October 23, 2021

We had not purchased a Mazda in the past or worked with Byers; very satisfied with our new CX-5 and the purchasing experience. More

by MaryG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Eberhart, John Bechtel
Nov 29, 2021 -

Byers Mazda responded

Thank you for choosing Byers Mazda, Mary! We greatly appreciate your review and your business!

October 08, 2021

My family and I had a great experience with our sales guy. We were sad to find out he left before we received our new vehicle. Other then that everyone was very friendly the sales men went over all of th More

by virginiamendez644
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
Oct 13, 2021 -

Byers Mazda responded

Thank you for the 5 star review! We are so happy that you chose Byers Mazda for all your vehicle needs and we hope that you are enjoying your new vehicle.

October 05, 2021

I came back for my second lease due to the outstanding service provided by Mike O’brien More

by Fred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Byers Mazda responded

Thank you for the 5 star review and for visiting Byers Mazda. We hope to see you again soon.

October 03, 2021

Michael did a great job of keeping me informed on my new purchase and provided me with excellent support once the vehicle was delivered. More

by jzedeke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Byers Mazda responded

Thank you for the 5 star review! We are so happy that Michael was able to assist you with your car buying process. We hope to see you again soon at Byers Mazda.

September 27, 2021

Michael was great, perusing the model trim and color of the vehicle we wanted in such a tight market was really appreciated. More

by smarkeson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Eberhart
Sep 28, 2021 -

Byers Mazda responded

Thank you for the 5 star review! We are thrilled that Michael was able to take care of you and get you into the vehicle of your dreams. We hope to see you again soon.

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