Byers Mazda
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I had a wonderful experience at Byers Mazda. John was a pleasure to work with and made the car buying process very smooth. He even took extra time to show me all the features of my new car and how to work pleasure to work with and made the car buying process very smooth. He even took extra time to show me all the features of my new car and how to work them. More
This was my first time buying a car by myself and it was not a good experience. I had spoken to my sales guy on the phone ahead of time and he knew I was already very interested in the car so when I got the not a good experience. I had spoken to my sales guy on the phone ahead of time and he knew I was already very interested in the car so when I got there he did not really even try to sell it to me. He only spoke when I asked him questions and was very short in his answers. He did not seem happy to help me in any way. The manager was not kind either in the way he spoke about me/my purchase in his office or when I asked him questions. Overall, I did not feel like they wanted my business or like they would go out of their way to help me, but rather felt like I was inconveniencing them by being there. No one even thanked me for my purchase, shook my hand, or congratulated me on my new car. The only reason I went through with the purchase was because the car was too good to pass up, otherwise I would have quickly taken my business elsewhere. I will not be back to this dealership again and would not recommend it to a friend. More
My review is of a sales person who works for the Mazda dealership but has a crossover with Byers Subaru next door. Thomas Hooks helped us this past weekend with explanations and a test drive of a Mazda C dealership but has a crossover with Byers Subaru next door. Thomas Hooks helped us this past weekend with explanations and a test drive of a Mazda CX 50. We had an opportunity to stop by on Monday, 11/8 to see the Subaru Outback. Monday is Thomas' day off. Another salesperson called him and he came into see us with his 7 yr old daughter after picking her up from school. Totally unexpected and amazing in today's world. We both work in client driven businesses and were quite impressed with Thomas' service level. We will be back to buy a car soon. Thanks to Thomas, Carl and Ann More
Best car buying experience I have ever had. Straight forward very happy with my new Mazda!! forward very happy with my new Mazda!! More
Salesman was straightforward and courteous. Manager was also very pleasant and responsive to talk with. Only negative was lack of inventory which was beyond their control. also very pleasant and responsive to talk with. Only negative was lack of inventory which was beyond their control. More
My family and I had a great experience with our sales guy. We were sad to find out he left before we received our new vehicle. Other then that everyone was very friendly the sales men went over all of th guy. We were sad to find out he left before we received our new vehicle. Other then that everyone was very friendly the sales men went over all of the vehicles features. I would diinitely recommend Byers Mazda! More
I came back for my second lease due to the outstanding service provided by Mike O’brien service provided by Mike O’brien More
Michael did a great job of keeping me informed on my new purchase and provided me with excellent support once the vehicle was delivered. purchase and provided me with excellent support once the vehicle was delivered. More
Michael was great, perusing the model trim and color of the vehicle we wanted in such a tight market was really appreciated. the vehicle we wanted in such a tight market was really appreciated. More