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Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
829 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 829 reviews

January 17, 2025

Stevie was super helpful , Friendly and got the job done fast , And kept me informed ! More

by samantha Jewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie Service department
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January 16, 2025

Ryan helped me with shopping for new car. I would definitely recommend Ryan when shopping for new car at Byers Mazda More

by Tj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 07, 2025

Ray sold me a vehicle with a transmission problem and Byers management never called me to address my concern. More

by Mike.anderson171974
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ray Snapp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Byers Mazda responded

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with your vehicle and our lack of communication regarding your concern. Customer satisfaction is incredibly important to us, and it’s clear we fell short in your case. We would like the opportunity to make this right and address your concerns regarding the transmission issue. Please reach out to us so we can work toward a resolution. Your feedback helps us improve, and we appreciate your patience and understanding as we work to provide a better experience.

December 29, 2024

Going to buy a car can be a grueling full day experience that can take 6-8 hours that you will never get back. But Tim, Mike and Tristan walked us through the process and it was seamless. Mike showed us all More

by WADDELLB96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan
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Dec 30, 2024 -

Byers Mazda responded

Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that Tim, Mike, and Tristan made the car-buying process seamless and enjoyable for you. It's wonderful to know that you found the team friendly and the process smooth. We'll be sure to pass along your compliments to them. Your recommendation means the world to us, and we hope you enjoy your new car to the fullest! If there's anything else we can assist you with, don't hesitate to reach out. Safe travels!

December 25, 2024

Very good dealer. In and out in an hour including a trade in. They offered some paint protection but didn't say it was mandatory, so they took it off. Many dealers More

by liam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kino
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Dec 26, 2024 -

Byers Mazda responded

Thank you for sharing your positive experience with us! We’re thrilled to hear that the process was quick and straightforward, especially with your trade-in. We believe in providing transparent and hassle-free service, so we're happy you appreciated our approach. If you need anything in the future, don’t hesitate to reach out. Enjoy your new vehicle!

December 24, 2024

The serviceperson was very easy to work with and was knowledgeable about their product. Prompt ordering and delivery of the part. They also helped with the sale. Very friendly environment. More

by lunaisablackdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Byers Mazda responded

Thank you so much for your wonderful feedback! We’re delighted to hear that our serviceperson provided knowledgeable and friendly assistance, and that the ordering and delivery process met your expectations. Creating a welcoming and helpful environment is always our goal, and your kind words motivate us to keep doing our best. We truly appreciate your support and look forward to assisting you again!

December 18, 2024

Honest, super car! Easy convenient cleaned up the used car. Looks and smells like new More

by meverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Byers Mazda responded

Thank you so much for your wonderful review! We're thrilled to hear that you're happy with your super car and that it looks and smells like new. It means a lot to us that you found the experience easy and convenient. Your satisfaction is our priority, and we’re so glad we could deliver that for you. Enjoy every moment with your car!

December 17, 2024

All work was completed quickly and professionally. The wait area was very comfortable. Ken was great. More

by qedmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Byers Mazda responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and that everything was completed to your satisfaction. It's great to know you felt comfortable and well taken care of. We truly appreciate your feedback!

December 14, 2024

We had an oil change in which we left and Stevie called to let me know that there was an oil leak and to bring it back immediately. Buyers gave us a loaner and sent us on our way. The found the leak on the More

by tbiggs2
Recommend Dealer
Yes
Employees Worked With
Stevie
Report | Print
Dec 19, 2024 -

Byers Mazda responded

Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused but are glad to hear that the issue was identified and resolved promptly. It’s always our goal to ensure your safety and satisfaction, and we appreciate your understanding and patience throughout the process. If there’s anything further we can assist you with, please don't hesitate to reach out.

December 14, 2024

We had an oil change in which we left and Stevie called to let me know that there was an oil leak and to bring it back immediately. Buyers gave us a loaner and sent us on our way. The found the leak on the More

by tbiggs2
Recommend Dealer
Yes
Employees Worked With
Stevie
Report | Print
Dec 19, 2024 -

Byers Mazda responded

Thank you for sharing your experience with us. We're truly sorry for the inconvenience caused, but we're glad our team was able to catch the issue and resolve it promptly. Your safety and satisfaction are our top priorities, and we appreciate your understanding throughout the process. If there’s anything else we can do for you, don’t hesitate to reach out. Safe travels!

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