Byers Mazda

Very thoughtful salesmen. They found a specific car with the exact specs I wanted during the chip shortage and let me know right away once it arrived on the lot. They even hel They found a specific car with the exact specs I wanted during the chip shortage and let me know right away once it arrived on the lot. They even held on to it for a whole week while I was away on vacation, refusing to sell it to anyone else. I'm willing to drive 2 hours from home to go here for any service I need done since they have treated me like I'm royalty or something. Plus hey, there's free coffee made by a machine that has dozens of options to choose from sooo that's a bonus. Anyway, 11/10 would go again. More

John was great, highly recommend, and the whole process was easy and went as smoothly as possible. Looking forward to zipping around in my new CX-5! was easy and went as smoothly as possible. Looking forward to zipping around in my new CX-5! More

Byers was very fair and found the exact car that I wanted…CX-5 preferred package, deep Micah blue. After the one that they found had navigation chip and all weather mats, they kept the same price as o wanted…CX-5 preferred package, deep Micah blue. After the one that they found had navigation chip and all weather mats, they kept the same price as originally quoted. It was a seamless process and found the best rate possible…3.29% for 75 months. It did take 6 weeks because the color was in such high demand. They kept communicating with me and offered other colors but I stuck with the blue. They made it happen and was the best buying experience that I ever had. In times like these, that is saying a lot as the most popular cars are so hard to find. Don’t fear, they will work hard to find what you are looking to get. 100% satisfied! Great job Byers!!! More

The dealership had great options for test drive, right from the start. A rare thing in the shortage times. I worked with Michael and Thomas who helped evaluate my options and even worked with me for futur from the start. A rare thing in the shortage times. I worked with Michael and Thomas who helped evaluate my options and even worked with me for future options. They worked out a fair and helped sail through the purchase process without high pressure. They made the documentation process simple. I would appreciate, if the add on warranty options are laid out during the sales process and not during the finance process to make it easy to assess the overall cost. A thing I feel all dealers should do. I wish the service & parts department offers more competitive pricing. More

Michael was a perfect ten. Never pushy and took so much time to answer each and every question- even when I asked the same question multiple times. I had his undivided attentio Never pushy and took so much time to answer each and every question- even when I asked the same question multiple times. I had his undivided attention during the buying process and it was an easy experience start to finish. Lucky to have worked with him. More

Thomas H. did a great job answering my questions about my CX5; would recommend friends and family to work with him. The whole team was very attentive especiall did a great job answering my questions about my CX5; would recommend friends and family to work with him. The whole team was very attentive especially when the tech went down. Very accommodating. More

Great customer service, they always help me and answer all my questions, I’m really happy to choice this dealer all my questions, I’m really happy to choice this dealer More

Great service, they are very customer focused and got me in a vehicle that matches what I wanted tonpay in a vehicle that matches what I wanted tonpay More

Everyone was very helpful and made the process of trading in a car easy. John B is great! in a car easy. John B is great! More

The service department made me wait an hour longer than quoted without giving me an update, so that I had to go inquire as to the status of my car. They acted condescending and tried to put the cause of th quoted without giving me an update, so that I had to go inquire as to the status of my car. They acted condescending and tried to put the cause of the issue on ME instead of faulty factory equipment, and instead of honoring the warranty tried to sell me replacement parts. The sales staff may have good ratings but the service staff need to look up the definition of "service" in between their cigarette breaks and texting. More