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Byers Mazda
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Byers was the first of a few stops on my hunt for a new car. I needed a new car I just had no idea what I wanted. John was patient and helpful with me. Never once did he try to "sell" me on a Mazda, he sim car. I needed a new car I just had no idea what I wanted. John was patient and helpful with me. Never once did he try to "sell" me on a Mazda, he simply answered any questions I had and made me feel completely comfortable. After going to a few other places I came back not only because I loved the options they had at Mazda but because John just seemed like the guy I wanted to give my business to. He answered any texts or emails quickly and put up with my indecisiveness like a pro without making me feel pushed into anything. Chuck in finance was also great and patient. We had some issues with our bank (fraud alerts) and were there a little later than normal on a weekday but both gentlemen were patient and kind. I would definitely recommend this dealership to anyone and I'm loving my new CX5. More
We went into Byers Mazda just to see some vehicles without any expectations and we were so pleasantly surprised by supportive, informative and honest salesmen and advisors! We worked with John Bechtel without any expectations and we were so pleasantly surprised by supportive, informative and honest salesmen and advisors! We worked with John Bechtel who patiently worked with us through our complicated situation and took time to offer suggestions and advice for cost-effective solutions while taking into account our preferences. We walked away with a great package and vehicle thanks to everyone at Byers Mazda, especially John! More
I just purchased a second car through Michael O’Brien. He is very knowledgeable about all Mazdas and the company. Thorough, easy going, and a calm professional manner are the traits that set him above. Th He is very knowledgeable about all Mazdas and the company. Thorough, easy going, and a calm professional manner are the traits that set him above. The rest of the dealership supports him to do a fantastic job. He truly makes the process stress free and pleasant. More
Mike is the best! He is knowledgeable, friendly, and really cares about his customers. He went above and beyond to help me find the right car for my needs and budget. He is knowledgeable, friendly, and really cares about his customers. He went above and beyond to help me find the right car for my needs and budget. He patiently answered all of my questions and made sure I was comfortable with my decision before finalizing the purchase. I really appreciated his honesty and transparency throughout the entire process. Overall, I had a great experience working with Mike at the dealership. He made the car-buying process a breeze and I would definitely recommend him to anyone looking for a new car. He is a true professional and really knows his stuff! More
As a first time car buyer, I had the most amazing experience with the entire staff. It was such a relaxing and low-stress experience from beginning to end, and was super quick, yet still very informa experience with the entire staff. It was such a relaxing and low-stress experience from beginning to end, and was super quick, yet still very informational and detail-oriented. John Betchtel was the best person to work with from start to finish, and I truly valued even after the purchase, him sitting with me and going over every single feature of the car. I would recommend this dealership (and John) to anyone looking to purchase a Mazda! More
I walked in without an appointment. I was able to browse the showroom briefly. Becky calmly approached me to offer assistance. We discussed the model I was interested in and she present I was able to browse the showroom briefly. Becky calmly approached me to offer assistance. We discussed the model I was interested in and she presented me with 2 options to test drive. The environment was just very relaxed. I never felt pressured or rushed. Becky was extremely patient and listened to all of my concerns and questions regarding the vehicles, financing and protection coverage for the vehicle. It took me 6 hours to decide what I actually wanted because I hadn't planned on doing anything more than test driving and getting some detailed info. But ultimately, I couldn't take my eyes off the carbon edition on the showroom floor. So I test drove an identical model and ended driving off with the one on the showroom after it was detailed. I love the fact that I wanted the car on the showroom floor and left with it. This car didn't have a smudge nor fingerprint on the exterior or interior. It was such a pleasure to do business in a professional environment. I was offered refreshments during the entire process. I'm frugal but I left extremely happy and proud to have made a purchase that has been at least 20 years past due. I finally have a car that I simply love and am proud to drive with peace of mind thanks to awesome protection and service coverage I purchased as well. I can't thank Becky and Tim enough for helping me make a very smart and thorough decision in selecting a vehicle and protective coverage that are perfect and just right for me. Honestly, I've never had as an amazing experience as this one. More
Wonderful experience purchasing my car here. I worked with Becky in sales, and Jeff in financing, and both were knowledgeable and easy to work with. Overall great experience. I highly recommen I worked with Becky in sales, and Jeff in financing, and both were knowledgeable and easy to work with. Overall great experience. I highly recommend Byers Mazda. More
The entire dealership is amazing! The staff is friendly and extremely accommodating, and willing to go above and beyond for their customers Hands down, the best dealership around! The staff is friendly and extremely accommodating, and willing to go above and beyond for their customers Hands down, the best dealership around! More
Michael O'Brien was awesome from beginning to end on my journey to find the right Mazda for me. Attentive, friendly, wonderful, no pressure customer service. I highly recommend going here! journey to find the right Mazda for me. Attentive, friendly, wonderful, no pressure customer service. I highly recommend going here! More