Back

Byers Mazda

Columbus, OH

4.8
816 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
Contact Dealership

2435 Billingsley Rd.

Columbus, OH

43235

Directions

By Type

Showing 816 reviews

June 01, 2023

I had a great salesman Jacob. It was a great experience and enjoyed working with him. More

by Caitlyn.younkin892
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Carver
Jun 01, 2023 -

Byers Mazda responded

Caitlyn, thank you so much for taking the time to review Byers Mazda and share your positive experience! We absolutely appreciate it. It's great to hear that you worked with Jacob--we consider him an invaluable asset here at Byers Mazda, and we know that he loves developing relationships with his customers. His enthusiasm is contagious and we truly appreciate his obvious commitment to producing the best outcomes for our customers. We work hard here at Byers Mazda to ensure all our customers are provided with a high standard of service and quality products as part of their customer journey. Knowing that Jacob rose to the occasion makes us proud, and energizes us even more in our pursuit of excellence. Again, thank you for your kind words about Jacob, and we hope to serve you again in the future!

May 26, 2023

Byers was the first of a few stops on my hunt for a new car. I needed a new car I just had no idea what I wanted. John was patient and helpful with me. Never once did he try to "sell" me on a Mazda, he sim More

by jesmurria05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Eberhart, John Bechtel
May 30, 2023 -

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to purchase your new vehicle! We appreciate your business and are thankful for your review.

May 26, 2023

We went into Byers Mazda just to see some vehicles without any expectations and we were so pleasantly surprised by supportive, informative and honest salesmen and advisors! We worked with John Bechtel More

by Cheryl James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Pezzutti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Eberhart, John Bechtel, Becky White, Jacob Carver
May 26, 2023 -

Byers Mazda responded

Thank you for taking the time to leave a review and five-star rating, Cheryl! We are so pleased that our staff was able to exceed your expectations during your visit! John Bechtel has been an integral part of Byers Mazda for many years and we couldn't be prouder of his commitment to customer service. We are delighted that he was able to guide you through the process and help you find a cost-effective solution that suited all your preferences. Our dealership values were reflected in this interaction and we are thrilled that they resulted in such a successful outcome. We look forward to welcoming you back again soon!

May 25, 2023

I just purchased a second car through Michael O’Brien. He is very knowledgeable about all Mazdas and the company. Thorough, easy going, and a calm professional manner are the traits that set him above. Th More

by Drew
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Eberhart
May 26, 2023 -

Byers Mazda responded

Thank you so much for the kind words, Drew. We're thrilled to hear that Michael and the rest of the team were able to make your car purchase process enjoyable. Our number one mission here is to ensure that the customer experience is nothing but smooth sailing from start to finish, and it's clear that we succeeded in doing just that with your visit. We couldn't be more pleased. We're always grateful for feedback like yours and look forward to serving you again in the future! Have a great day!

May 24, 2023

Mike is the best! He is knowledgeable, friendly, and really cares about his customers. He went above and beyond to help me find the right car for my needs and budget. More

by Amir elbasel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Byers Mazda responded

Thank you for your kind words, Amir. We are thrilled that you had a great experience with our sales manager, Mike! It is rewarding to hear how he went the extra mile to ensure you found the right car to fit your needs and budget. It's gratifying to know that his transparent and professional attitude made the car-buying process an enjoyable one for you. We are thankful for customers like yourself who take the time to share feedback about their experiences. We understand the power of word of mouth and appreciate your support in recommending us and Mike! We hope you enjoy your new vehicle and look forward to seeing you soon at Byers Mazda.

May 18, 2023

As a first time car buyer, I had the most amazing experience with the entire staff. It was such a relaxing and low-stress experience from beginning to end, and was super quick, yet still very informa More

by laurenmwalker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
May 18, 2023 -

Byers Mazda responded

Hi Lauren, thank you for choosing Byers Mazda to purchase your new vehicle! We appreciate your business and are thankful for your review.

May 11, 2023

I walked in without an appointment. I was able to browse the showroom briefly. Becky calmly approached me to offer assistance. We discussed the model I was interested in and she present More

by Jere353
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky White
May 11, 2023 -

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to purchase your new vehicle! We appreciate your business and are thankful for your review.

May 06, 2023

Wonderful experience purchasing my car here. I worked with Becky in sales, and Jeff in financing, and both were knowledgeable and easy to work with. Overall great experience. I highly recommen More

by Diane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff in finance , Becky White
May 09, 2023 -

Byers Mazda responded

Hi Diane, thank you for choosing Byers Mazda to purchase your new vehicle! We appreciate your business and are thankful for your review.

May 01, 2023

The entire dealership is amazing! The staff is friendly and extremely accommodating, and willing to go above and beyond for their customers Hands down, the best dealership around! More

by Comet_horn06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan
May 01, 2023 -

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to purchase your new vehicle! We appreciate your business and are thankful for your review.

May 01, 2023

Michael O'Brien was awesome from beginning to end on my journey to find the right Mazda for me. Attentive, friendly, wonderful, no pressure customer service. I highly recommend going here! More

by trudymz78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to purchase your new vehicle! We appreciate your business and are thankful for your review.

...
33
...