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Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
816 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 816 reviews

August 11, 2023

Byers Mazda was a very clean and friendly dealership with many vehicles to choose from. Enjoyed working with Michael OBrien. More

by Mikelampl2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Byers Mazda responded

Thank you for taking the time to write such a kind review, Mike! We’re delighted that your experience at Byers Mazda was a positive one. It truly was a pleasure working with Michael to find the perfect vehicle for you, and we’re so happy he helped make your visit enjoyable. At Byers Mazda, our primary goal is always to make sure our customers receive friendly, honest service and have a great experience while shopping for their new car or SUV. We appreciate your perspective and the feedback you have shared here; this helps us strive to provide top-notch service to all our valued patrons. Thank you again!

August 01, 2023

I’ve always had great service from Byers Mazda. I will continue to go here. The salesman I worked with when I bought my CX-50 asks how I’m doing and how the car is running. It’s great! More

by bluevitara000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bechtel
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Aug 01, 2023 -

Byers Mazda responded

Thank you for the wonderful review of Byers Mazda! We are so pleased that our team was able to provide you with excellent service and we are glad you have had a great experience. It means a lot to us that our staff creates such a meaningful connection with our customers. We truly appreciate your loyalty towards Byers Mazda and we look forward to serving you again soon.

August 01, 2023

Excellent mechanics, however, poor communication from service advisor. Overall very pleased with the work performed. More

by Chicahcah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bright (Tech) 5 stars, Jim McClarren
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Aug 01, 2023 -

Byers Mazda responded

Thank you for taking the time to review your recent visit to Byers Mazda. We are pleased to hear that you have been satisfied with the work performed by our mechanics. We strive to provide excellent customer service and regret if our service advisor was not able to properly communicate with you. We will use your feedback as an opportunity to look at ways we can improve our customers' communication experience with us in future visits. We appreciate your valuable feedback and hope you consider us again for any future repair needs.

July 25, 2023

This is an excellent dealership to buy and service a car from. All the employees are very nice and helpful. I had a great buying experience here. I highly recommend them! More

by Wendy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel, Jacob Carver
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Jul 26, 2023 -

Byers Mazda responded

Thank you so much for your positive review, Wendy! We strive to ensure our customers have an exceptional experience here at Byers Mazda, and it's great to hear we delivered on that! We truly appreciate your generous feedback. We're happy to know that you had a wonderful experience here while you bought your car - our team works hard to make sure each customer is provided with friendly and helpful service. Our team appreciates your kind words, and we hope you have many enjoyable years with your new vehicle!

July 21, 2023

They were very helpful and explained everything that needed to be done. Jim was great and made the car rental process super easy. More

by RACHELCYOUSSEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim McClarren
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July 18, 2023

This was my first car buying experience and everyone here was very friendly and helpful. They made the process so smooth and easy and explained the process to me very nicely. I appreciate how smooth this pro More

by Emily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2023 -

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to purchase your new vehicle! We appreciate your business and are thankful for your review.

July 18, 2023

Easy to work with and stayed on top of updates throughout the process. Will use in the future, More

by jim.dygert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2023 -

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to service your vehicle! We appreciate your business and are thankful for your review.

July 16, 2023

Excellent service. Mazda has different way of showing customer their car service by sending video showing everything and I think that’s a great idea to let customer kno More

by darinne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McClarren
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Jul 20, 2023 -

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to service your vehicle! We appreciate your business and are thankful for your review.

July 15, 2023

Really happy with everyone at the dealership. I took my car to Germain and felt they were looking to sell me a new car with the amount of work they'd advised when I came in for just brakes and oi More

by DavidHint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McClarren
Report | Print
Jul 20, 2023 -

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to service your vehicle! We appreciate your business and are thankful for your review.

July 13, 2023

Really good service. Thorough inspections. Good Service Advisors. Clean Shop. Easy location to drive to. More

by Mazda6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2023 -

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to service your vehicle! We appreciate your business and are thankful for your review.

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