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Byers Mazda

Columbus, OH

4.8
782 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 782 reviews

April 17, 2023

john becthel solved my problem with the wee scratches like a pro! wonderful job. i feel so relieved now that seeing the buffing was a sucess. highly recomend this dealership now that my problem was solve More

by chuck wilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
Apr 18, 2023 -

Byers Mazda responded

Hi Chuck, thank you for choosing Byers Mazda to service your vehicle! We appreciate your business and are thankful for your review.

Apr 20, 2023 -

chuck wilson responded

there is a weird marbel thunking noise coming from the back. not loud but it occurs whether starting, stopping, or just driving. i cant find it. ill bring it in one of tnese days to see i your team can find it. whilst at auto zone a man says sharp looking suv?

April 14, 2023

Mike O'Brien was such a pleasure to work with at Byers Mazda! My husband and I had a wonderful experience working with Mike, Tim Waddell and Chuck Eberhart. Everyone was personable and patient with us whi More

by Dani B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Eberhart
Apr 14, 2023 -

Byers Mazda responded

Hi Dani, thank you for choosing Byers Mazda to purchase your new vehicle. We appreciate your business and are thankful for your review.

April 13, 2023

This is my third vehicle purchased from Byers Mazda and the second with Michael O'Brien. He is always kind and personable and makes it clear that he wants to help. He took the time to walk me through all a More

by tayallen.212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan
Apr 14, 2023 -

Byers Mazda responded

Hi Tay, thank you for choosing Byers Mazda to purchase your new vehicle. We appreciate your business and are thankful for your review.

April 13, 2023

picked up my suv with wee scratches all over it. very shocking to us both. really floored me. 500 dollar clear coat?, really. looks bad. like it was sanded with fine grit. never had this happen on a More

by chuck wilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Bechtel
Apr 13, 2023 -

chuck wilson responded

already did.

Apr 13, 2023 -

Byers Mazda responded

Hi Chuck, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Byers Mazda. Please contact Jeff Schwaeber at jschwaeber@byersauto.com and we will do our best to make this better. We hope to hear from you soon.

April 11, 2023

He was extremely helpful throughout the process. He was knowledgeable and helped me with everything that I needed. I would highly recommend Mike and Byers for your next purchase. More

by ericwolff3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Byers Mazda responded

Hi Eric, thank you for choosing Byers Mazda to purchase your new vehicle. We appreciate your business and are thankful for your review.

April 05, 2023

Our buying experience from top to bottom was great! Mike O'Brien (our salesperson) was awesome. More

by jmcadow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to purchase your new vehicle. We appreciate your business and are thankful for your review.

April 04, 2023

I emailed the dealership to test drive a CX-50 and I was contacted by Becky White. My experience with Becky White throughout the buying process was fantastic. She was honest, truthful and knowledgeable. Mo More

by Mel J
Recommend Dealer
Yes
Employees Worked With
Becky White
Apr 05, 2023 -

Byers Mazda responded

Hi Melvin, thank you for choosing Byers Mazda to purchase your new vehicle. We appreciate your business and are thankful for your review.

April 03, 2023

Experience was great, Michael was professional and he was very knowledgeable about the cars we looked at for purchase. First experience with Mazda has been positive. Thanks - More

by Colt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Byers Mazda responded

Hi Colt, thank you for choosing Byers Mazda to help with your vehicle needs. We appreciate your business and are thankful for your review.

March 31, 2023

Great experience from start to finish Blake ,Tim, Tristan,and Jacob all awesome great customer service such a smooth purchase as u see I remember all names who helped this great experience More

by weezyaj@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim, Tristan, Jacob , Blake George
Apr 01, 2023 -

weezyaj@gmail.com responded

Very pleased with the service I received would gladly recommend Mazda to family and friends Thank you Audrey

Apr 04, 2023 -

Byers Mazda responded

Hi Audrey, thank you for choosing Byers Mazda to help with your vehicle needs. We appreciate your business and are thankful for your review.

March 26, 2023

Great dealership; no haggling, no pressure, no stress! I’ve been a customer since 2008; this is the fourth Mazda I’ve purchased from Byers. I keep coming back because I know I will get treated well and wi More

by cdstokes18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to purchase your new vehicle! We appreciate your business and are thankful for your review.

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