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Byers Mazda

Columbus, OH

4.8
816 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 816 reviews

September 03, 2023

This was by far the smoothest and most low-pressure buying experience I've had with a new car purchase. I would definitely recommend the dealership and salesman Michael O'Brien. More

by boweryboy123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Byers Mazda responded

Thank you for taking the time to share your experience with Byers Mazda, we really appreciate it! We are delighted to hear that your purchase experience with Byers Mazda and our salesman, Michael O'Brien, was positive. We strive to provide exceptional customer service and it's great to know this was achieved in your case. We look forward to seeing you again soon – please don't hesitate to reach out if there is anything else we can do for you! Thank you again for your kind words and recommendation.

September 01, 2023

Byers Mazda has good reviews, so I decided to buy a car there. The salesman Jacob Carver was extremely helpful, not at all high pressure. Overall, a very good car-buying experience. More

by pthacker
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob Carver
Sep 06, 2023 -

Byers Mazda responded

Thank you so much for your glowing review of Byers Mazda, and for choosing our dealership for your car-buying experience! We’re delighted that you had a good time while working with Jacob Carver, and we can’t thank you enough for your kind words about him. It’s encouraging to have satisfied customers that feel supported by our sales team members, as the customer experience is a priority here at Byers Mazda. Thank you again, we hope you enjoy your new vehicle and continue to choose us in the future!

August 29, 2023

Every time my vehicle needs to be serviced the team over at Byers Mazda are always helpful. Jim is fantastic at making the process as easy as possible. More

by pepboi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim McClarren
Aug 30, 2023 -

Byers Mazda responded

Thank you for your positive feedback, we are so delighted to hear that Jim was helpful in making the service process easy for you. We take great pride in being able to provide a quality experience and team that can answer questions and help our customers walk away with peace of mind. Our entire team strives to ensure every customer has a positive auto service experience when they visit us. We truly appreciate your business and look forward to seeing you again soon!

August 28, 2023

John my salesman was very kind and very helpful in the delivery of my vehicle. More

by csjones6617
Recommend Dealer
Yes
Employees Worked With
John Bechtel
Aug 29, 2023 -

Byers Mazda responded

Thank you for your kind words regarding your recent vehicle purchase experience with Byers Mazda. We are delighted that John was able to make the process stress free and enjoyable! We genuinely appreciate customers who take the time to review their experiences with us, and we are glad to know that you had such a positive one. We hope that John was able to meet all of your expectations during the buying process. We strive to provide exceptional customer service and top notch vehicles, so it makes us thrilled when we get such glowing reviews like yours. Thank you again for being a valued customer and we look forward to doing business with you in the future.

August 28, 2023

Great service, finished on time, knowledgeable staff, fair pricing . Clean dealership, short wait time. Will come again. More

by DOUG@MILESMEDIAOH.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McClarren
Aug 29, 2023 -

Byers Mazda responded

Thank you so much for your wonderful review and recommendation of Byers Mazda! We're thrilled that our clean dealership, timely service and knowledgeable staff made a positive impact on your experience. We strive to offer outstanding customer service and competitive prices at our dealership, and it's gratifying to hear that we were able to meet and exceed your expectations. With sincere appreciation, we thank you for giving us the opportunity to be your trusted automotive partner. Thank you for coming back again, we look forward to serving you in the future.

August 25, 2023

Byers has provided professional service and advice for the 12 years it has been our Mazda dealership. In our experience, estimates about time and cost have been accurate, technicians have given good advic More

by tygertom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McClarren
Aug 29, 2023 -

Byers Mazda responded

Thank you for being a loyal customer of Byers Mazda, we are honored to have served you for 12 wonderful years. We're delighted to hear that our technicians and staff provided such excellent service and advice. We strive to provide accurate estimates about time and cost as well as maintain comfortable facilities, so we're thrilled that these areas hit the mark with you. We value your feedback and we hope our services continue to exceed expectations for many more years!

August 19, 2023

Were very helpful and did not feel rushed or pressured to make a decision. Very pleased with my purchase. More

by Matt Mauldin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
Aug 21, 2023 -

Byers Mazda responded

Thank you for taking the time to review your experience at Byers Mazda, Matt! We are delighted that you were pleased with your purchase and would like to extend our appreciation for your kind words. At Byers Mazda, we strive to provide exceptional service and ensure that our customers feel comfortable as they make their decision. It is wonderful to hear that you did not feel rushed or pressured and chose to join the Byers Mazda family. We appreciate your business and look forward to assisting you with all of your automotive needs in the future.

August 17, 2023

Great service department. Ken King is the best. He has always been very thoughtful and kind to my 88 year old mother who loves her Mazda CX5 More

by golfingaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Byers Mazda responded

Thank you for reviewing Byers Mazda and highlighting the exemplary service of Ken King! We feel honored to have someone as experienced and compassionate as Ken in our team. His attention to detail ensures that every customer receives attentive, friendly care. We are thrilled your mother had an ideal experience when visiting us and look forward to having her visit us again soon! Our team is here to provide the best automotive experience possible and we appreciate your kind review of our services. Thank you for being part of the Byers family!

August 15, 2023

It was such a pleasant experience. They listened to me and my desires, they were very respectful, patient, and best of all they were willing to aid in my questions and doubts before th More

by pau.97886
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Bechtel
Aug 16, 2023 -

Byers Mazda responded

Thank you for your review of Byers Mazda! We appreciate our customers taking the time to provide feedback. We are so glad that you had such a pleasant experience and felt supported throughout the process. We strive to always ensure that our customers feel heard and respected, so we are delighted that we were able to meet your expectations. Thank you for mentioning our willingeness to stay late to ensure that you were comfortable with your purchase-our customer's satisfaction is paramount! We hope you continue to enjoy your vehicle and we thank you again for considering Byers Mazda as your automotive partner.

August 11, 2023

Michael is the absolute best! This was my first time purchasing a car and it went so amazing because of him. He explained everything so well and was knowledgeable, professional, a More

by jaydoncashman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Byers Mazda responded

Thank you for your kind words Jaydon! We are delighted to hear that Michael made your car buying experience enjoyable and fulfilling. It is a pleasure to pay tribute to our amazing staff like Michael, who help make Byers Mazda a leader in customer satisfaction. His patience and expertise was very much appreciated, and we look forward to having you back at our dealership soon.

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